I ordered sandals which were delivered in an impressive 2 days. Unfortunately though I loved the sandals one was too big. I phoned and spoke to Deborah Perry who as the system was down went to their w... See more
Company replied
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Review summary
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I ordered a pair of Veronica touch fastening slippers just after lunch on Wednesday & they were delivered the next morning! Lovely slippers, just had to order a size larger than usual as my normal... See more
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I ordered two pairs of shoes from Jo and Joe at 2.30 on Wednesday afternoon and they were delivered at lunchtime on Friday, that’s really quick delivery. I’ve had this style before, so knew what to ex... See more
Company replied
Sandals are very comfortable and easy to wear. Although I asked for express delivery Post Office delivery did not delivery until the next day........not Jo & Joe's fault but post office, cannot rely o... See more
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Company details
Written by the company
At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.
Contact info
Bacup Road, BB4 7HB, Rossendale, United Kingdom
- 01706 231074
- info@joandjoecollection.com
- joandjoecollection.co.uk
4.6
Excellent
154 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
New men’s moccasin slippers
Very quick service Little extra discount as a new customer which was appreciated The slippers are a bit tight but I expected that and they will stretch a little over time. Good quality love the colour Can’t fault them. Thank You
1 February 2026
Unprompted review
Reply from The Jo & Joe Collection
Thank you for your lovely feedback. We’re glad the service and new customer discount hit the mark, and it’s great to hear you’re happy with the quality and colour of the slippers. You’re absolutely right – they should ease up nicely with wear. Thanks again for taking the time to share your experience.
Great value
I have a number of their shoes but this was the first time I had ordered from the website. Arrived within a week. I like these moccasins because they are a D fitting, don't gape, hard wearing and after a great many wears still look like new. The colour range is fantastic too.
30 January 2026
Unprompted review
Reply from The Jo & Joe Collection
Thank you so much for taking the time to share this. We’re really pleased to hear you’re enjoying the moccasins and that the fit, durability and colour range are working so well for you. It’s great to know they’ve held up beautifully over time too. Thanks again for your support – it means a lot to us.
Reply from The Jo & Joe Collection
Thanks so much for taking the time to leave this review. We’re really glad to hear the boots are comfy, well made, and good value — that’s exactly what we aim for. Enjoy!
Great slippers
I’m over the moon with my 2 pairs of slippers wonderful colours and very warm a fantastic service from the Jo & Joe
12 January 2026
Reply from The Jo & Joe Collection
Thank you so much for your lovely feedback. We’re really pleased you’re enjoying the slippers and that they’re keeping you warm. Thanks also for your kind words about our service — it means a lot to us.
The Jo & Joe Collection
I love jo &Joe slippers
I love jo &Joe slippers, there warm, comfortable and very well made hood quality,
12 January 2026
Reply from The Jo & Joe Collection
Thanks for taking the time to share this. We’re glad to hear you’re enjoying the warmth, comfort, and quality of your Jo & Joe slippers.
Reply from The Jo & Joe Collection
Thanks so much for your lovely review — we’re really pleased to hear they fit perfectly and that you’re happy with the colour and price. Enjoy your boots!
Best prices.
Good prices for the boots and shoes bought.
Very well packaged. Delivery times excellent.
Both products fitted well. Would buy again from them.
16 January 2026
Reply from The Jo & Joe Collection
Thanks so much for taking the time to leave a review. We’re really pleased to hear you were happy with the prices, packaging, delivery, and fit. Great to know everything worked out well.
The JO&JOE Collection Team
Reply from The Jo & Joe Collection
Thanks for your kind feedback. We’re really pleased to hear you were happy with the delivery and the quality of the sandals. It’s great to know they felt like good value too — exactly what we aim for. We hope you enjoy wearing them.
Lovely sandals and it arrived on time
Easy to order, sandals arrived quickly and fitted.
13 January 2026
Reply from The Jo & Joe Collection
Thank you so much for your lovely review 🤍
We’re delighted to hear you found the ordering easy, the delivery quick, and that your sandals fit perfectly. Enjoy wearing them, and we hope they become a firm favourite!
Reply from The Jo & Joe Collection
Good morning, thank you for your 5 star review. We appreciate you taking the time to reach out. We are pleased you enjoyed the excellent service. Thank you!
Toooooo long for delivery I literally…
Toooooo long for delivery I literally had forgotten that I ordered a pair of shoes
2 January 2026
Reply from The Jo & Joe Collection
Dear Nasra,
Thank you for getting in touch, and for your patience while waiting for your order. We appreciate you taking the time to raise your concerns.
I understand that the delivery time felt longer than expected, and I’d like to clarify the timeline for you.
Your order was placed on 24 December 2025 (Christmas Eve). Jo & Joe closed for the Christmas period and reopened on 2 January 2026, at which point your order was promptly dispatched via Royal Mail’s 48-hour service. As this service includes a weekend, delivery can take slightly longer during peak periods. Your parcel was successfully delivered on 7 January 2026.
While the delivery timeframe was impacted by the Christmas closure and the holiday postal schedule, we do appreciate that waiting can be frustrating, and we’re sorry for any inconvenience this may have caused.
Thank you again for your understanding and for choosing Jo & Joe. If there is anything further we can assist you with, please don’t hesitate to contact us.
Love my Jo & Joe sandals
I love my Jo & Joe sandals. I have so many now but always find an excuse to buy some more. Always well made and very comfortable but I mostly love them because they are so pretty. Quick delivery and easy returns (if required). You can’t go wrong.
8 January 2026
Reply from The Jo & Joe Collection
Thank you so much for such a lovely review 🤍
We are pleased to hear how much you love your Jo & Joe sandals (and we completely understand always finding just one more excuse to add another pair!).
We’re so happy you find them comfortable, well made, and pretty — that balance is exactly what we strive for. Knowing that delivery and returns were smooth too is the cherry on top.
Thank you for being such a wonderful part of the Jo & Joe community.
Reply from The Jo & Joe Collection
Thanks so much for the ⭐⭐⭐⭐⭐!
We’re really glad you found everything easy to navigate and loved the products — and even happier that delivery landed right on time.
Hope you’re enjoying your order, and we can’t wait to welcome you back again soon.
Fabulous casual shoes
Fabulous casual shoes
You could dress up or down with these shoes.
May just have to purchase a second pair
2 January 2026
Reply from The Jo & Joe Collection
Thanks so much for the lovely review Susan! We’re so glad you’re enjoying them and love how easy they are to dress up or down. A second pair sounds like a great idea 😉 Enjoy!
Have bought a few pairs in different…
Have bought a few pairs in different colours and have always found them to be lovely and comfortable
2 January 2026
Reply from The Jo & Joe Collection
Thank you for your lovely review and continued support. We’re so pleased to hear you find them comfortable and enjoy the different colours.
Excellent quality slippers
Excellent quality slippers, quickly delivered and well packaged for delivery.
2 January 2026
Reply from The Jo & Joe Collection
Thank you for your feedback Andrew! We’re so pleased you’re happy with the quality and delivery of your slippers. We hope you enjoy them.
Reply from The Jo & Joe Collection
Thank you for your review Carol. The JO&JOE team are pleased to hear you are enjoying your purchase.
Quick and easy
2 January 2026
Reply from The Jo & Joe Collection
Thank you for your feedback, glad to hear you found the service fast & hassle-free!
Good product and price
Good product and price. A hitch with the ordering system as your site showed my first choice available when it wasn’t.
15 December 2025
Reply from The Jo & Joe Collection
Thank you for your feedback! We’re glad you were happy with the product and price, and we apologise for the issue with availability shown on our website.
Great and super fast delivery
15 December 2025
Reply from The Jo & Joe Collection
Thanks so much for your review Lisa! We’re really pleased to hear that your order arrived quickly.
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