Using JN money was a bit tedious to start however once everything was set up I have been transferring money regularly with no issues. Their customer service have so far been excellent. Email responses... See more
Company replied
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See what reviewers are saying
The service was fast and effective and I was out in less than a minute. Thanks to Nadine great customer service.
Company replied
Customer Service representatives Nadine and A'aliyah went beyond their call of duty to ensure all went well. Love the fact they are fast so no long line up. They are friendly and respond to me using... See more
Company replied
On May 5th during the process of sending money to Jamaica, the customer service agent I encountered was rude, dismissive, and obviously had poor reading and comprehension skills along with a very bad... See more
Company replied
Company details
Written by the company
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Contact info
Morningside Avenue 1-1143, M1B 0A7, Toronto, Scarborough, Canada
- (866)7356002
4.8
Excellent
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I have been a customer for quite a…
I have been a customer for quite a while. The customer service have been excellent and very encouraging.
29 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer,Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
This is a very wonderful establishment
This is a very wonderful establishment, the crew here are well trained, they are doing a great job, they also need a raise of PAY!
28 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
I always get good service when i come…
I always get good service when i come here
27 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer,Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
It is very awesome sending money with…
It is very awesome sending money with JN..I like the customer service especially sending money with Nadine and the crew..thank u for ur loyalty guys have a good day!!!!
26 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, thanks for sharing your experience, we are happy to hear that our team member was able to assist you. We look forward to your continued support. Thanks again for making it JN Money!
Excellent customer service always a…
Excellent customer service always a pleasure send money here strongly recommend anyone to send money using the JN money service
23 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for the positive review. Our team work really hard to keep our customers happy.
Excellent customer service from both…
Excellent customer service from both Nadine and sashay, always a warm welcoming atmosphere when i arrive, punctuality always on point and they assist you to best of there abilitt, I will recommend everybody to this branch.
22 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, We are always happy when customers like you enjoy the service recieved. Come back anytime!
Very good staff personalties
Very good staff personalties. Whenever I come to this location even when I am feeling down the staff makes me leave with a smile especially Sashay and Nadine. I love both Nadine and Sashay. I give them 100% ratings.
22 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, We are always happy when customers like you enjoy the service recieved. Come back anytime!
Outstanding customer service
Outstanding customer service. Very detailed explanation when there is any delay in Card. Great assistance when paying the bills. I recommend and will continue to recommend JN Money top shelf service to anyone. The staff are always knowledgeable and always helpful. It’s the best service for money transfer.
20 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks again for the continued support!
Awesome team
Awesome team, excellent customer service. Staff members are always smiling. Because of the wonderful staff members I always go to the Scarborough location all the way from Ajax.
20 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Our team is so grateful for your positive feedback. Our team works really hard to keep our customers happy, Thanks for the continued support!
I am so appreciate of this company to…
I am so appreciate of this company to send money back home to finish my house and send money back home to family.
19 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Our team is so grateful for your positive feedback. Our team works really hard to keep our customers happy, Thanks for the continued support!
The service is quite professional I'm…
The service is quite professional I'm happy with the service.thank to miss nadine
19 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Our team is so grateful for your positive feedback. Our team works really hard to keep our customers happy, Thanks for the continued support!
Customer service is excellent
Customer service is excellent. Promptly investigate issues that may arise.
19 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for sharing your experience. We are happy when customers like you enjoy the service received. Please feel free to come back anytime!
Best Jn Money location
Best Jn Money location. Excellent customer service from Nadine and Sashay. Always recommend people who want to send money internationally to this location so that they can experience the hospitality.
16 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
Great customer service
Great customer service. No problem when I come to this location. Hours of operation is very good.
16 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
Always an excellent service whenever I…
Always an excellent service whenever I come to this location. The staff is very professional and pleasant and friendly.
16 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
Nadine at the Morningside branch has…
Nadine at the Morningside branch has been excellent at customer service ever since we met. I have full confidence that she is great for this office and her customers. She definitely needs a pay increase.
Sedrick Sleugh.
16 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
Greatness
My experience with this location: always feels welcome with great smiles and excellent customer service
15 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Our team is so grateful for your positive review. Looking forward to having you again at our Scarborough branch.
Best and most professional approach to…
Best and most professional approach to business. Nadine always go out of her way to satisfy customers. JN Scarborough location is the best.
15 September 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
The service at the Scarborough location…
The service at the Scarborough location is very excellent. The staff are friendly and they always make me feel welcome. The service is fast and on point. The hours of operation is flexible.
14 September 2022
Unprompted review
Reply from JN Money - Scarborough
Thanks for sharing your experience, we are happy to hear that our team member was able to assist you. We look forward to your continued support. Thanks again for making it JN Money Services.
Great service
Great service, as you Glickman the send button, the money is at the recipient's fingertips. Love the service, as it is safe, and convenient.
23 June 2022
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for sharing your feedback with us, We are glad to hear that you had a positive experience using our online platform.
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