It doesn't matter how busy this location is, the staff always remains clam and polite. Always delivering service with excellence. I commend Ms. Shernet for her hard work. My number one place for doi... See more
Company replied
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Big up to the staff at this location, this is the only branch in Hartford, but the staff here are exceptional. The best place to do business with. I had the pleasure of meeting the supervisor today, M... See more
Company replied
At this location in hartford, CT, its very difficult to communicate with the staff, the machines are very noisy, making the audio almost impossible to speak with the staff. People are handling financ... See more
Company replied
The teller from New York need to remain at this location. Her customer service delivery is exceptional. I think her name is Naomi. Keep up the good work.
Company replied
Company details
Written by the company
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Contact info
1164 Albany Avenue, 06112, Hartford, Connecticut, United States
- 8667356002
4.1
Great
36 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Timely and efficient friendly professional service
Timely and efficient service. The staff was knowledgeable and friendly and make each visit a pleasure, thanks to Nahomi and Shernet. Keep up the good work.
21 May 2024
Unprompted review
Reply from JN Money - Hartford
Dear valued customer, thank you for your wonderful review! We're delighted to hear about your positive experience with our staff, especially Nahomi and Shernet. We'll be sure to pass along your kind words. Your satisfaction is our top priority, and we look forward to serving you again!
I’m having they made it easy and hassle…
I’m happy they made it easy and hassle free and i don’t always have to leave the comfort of my home
1 March 2024
Reply from JN Money - Hartford
Dear valued customer, thank you for your wonderful feedback! We're thrilled to hear that our service has made sending money easy and hassle-free for you, all from the comfort of your home. Your satisfaction is our priority, and we're here to provide convenient solutions whenever you need us. We appreciate your support!
This JN location is very convenient
This JN location is very convenient, the staff is amazing they always try and help you to the best of their ability, Marsha is my go too person very reliable and helpful… thanks JN Hartford….
8 May 2023
Unprompted review
Reply from JN Money - Hartford
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
I came to tye hartford located and…
I came to tye hartford located and delth wuth Carol McGregor. Her customer service was grate. Thumbs-up. Keep up the good work.
25 April 2023
Unprompted review
Reply from JN Money - Hartford
Dear Valued Customer, thank you for taking the time to share your experience with us. We are thrilled to know that you received excellent customer service at our location. We appreciate your business!
whenever i goes to this jn location…
whenever i goes to this jn location it's a great place to be,
great customer service
smiley faces
etc.
12 April 2023
Reply from JN Money - Hartford
Dear Valued Customer, thank you for sharing a review of your recent experience. Our team here at JN Money is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Carol was a great representative very…
Carol was a great representative very friendly, polite and fast
14 April 2023
Unprompted review
Reply from JN Money - Hartford
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
I love the new location
I love the new location. The customer service is great and the ladies are very friendly.
25 February 2023
Unprompted review
Reply from JN Money - Hartford
Dear Valued Customer, Our team is so grateful for your positive feedback. Looking forward to having you again at our location.
The workers at the Albany Ave branch in…
The workers at the Albany Ave branch in Hartford Ct are very friendly polite. They go above and beyond to help their customers.
24 February 2023
Unprompted review
Reply from JN Money - Hartford
Dear Valued Customer, Thanks for sharing your experience, we are happy to hear that our team member was able to assist you. We look forward to your continued support. Thanks again for making it JN Money Services.
The staff here are very courtesy and…
The staff here are very courtesy and friendly. I recommend this place to everyone
24 February 2023
Unprompted review
Reply from JN Money - Hartford
Dear Valued Customer, Our team is so grateful for your positive feedback. Looking forward to seeing you again!
Courteous and receptive
Courteous and receptive . Keep up the good work
24 February 2023
Unprompted review
Reply from JN Money - Hartford
Dear Valued Customer, We are always happy when customers like you enjoy enjoy the service received. Thanks for the continued support!
It was quick and easy and it save me…
It was quick and easy and it save me time from going to store to complete my transactions.
16 February 2023
Reply from JN Money - Hartford
Dear Valued Customer, we are happy you had a positive experience using our online remittance platform. We remain committed to providing the best service to you and all our customers.
These people scammed my 84 year old mom…
These people scammed my 84 year old mom fir 300 bucks we do not know any one in Jamaica she wanted to send money to SC. No one will help. Email me so we can talk
19 September 2022
Unprompted review
Reply from JN Money - Hartford
Dear Valued Customer, Thanks for sharing your experience with us. We encourage senders not to remit transfers to strangers or someone that they have not met in person. Please share additional information such as your name, contact number or transaction number so that we can adequately investigate your claim. You can also reach out to us at jnmtcomplaints@jngroup.com.
Your facility on albany ave Hartford…
Your facility on albany ave Hartford needs a new A/C it’s been far too long please address this ASAP
25 June 2022
Unprompted review
Reply from JN Money - Hartford
Dear Valued Customer, Thanks for sharing your review. We appreciate your feedback. We conducted our internal review and would like to advise that the air conditioning unit at our Hartford location is fully functional. We pride ourselves on creating the best experience for our customers and we hope that you continue doing business with us!
I love sending money with JN
I love sending money with JN. You don't end up feeling cheated because the exchange rates are very competitive and the fees are reasonable.
You have to choose your time wisely though because there are only 2 tellers.
21 June 2022
Unprompted review
Reply from JN Money - Hartford
Dear valued Customer, Thanks for sharing your positive feedback, we pride ourselves on creating the best possible experience for our customers.
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