Excellent products as always but must give a special mention for the quality of packaging of the goods. The outer packaging looked as if it had gone through the wars (!) but inside no damage whatsoeve... See more
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Review summary
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Always good products and a good service. Have been a customer at Jim's for years going back to the good old St. Genis days ! However I just want to say that I particularly appreciated that one of Jim... See more
Excellent service as usual, they have extra touches like checking an order if needed or letting you know when stuff will be in the shop. Very easy to work with.
Everything was delivered as promised and in perfect condition. Very useful that it is possible to return the packaging. Nice website with all the infos one might need. We definitely will order again!... See more
Company details
Written by the company
Jim's is a family business and leading retailer of British and expat food products in Switzerland, and neighbouring France, since 1996. Our main focus is delivering a great service, along with a huge variety of fresh, frozen and ambient goodies. We have a store in Gland (VD) and our jims.ch webshop delivers all across CH. The 'B' (rexit) word has been banned, however these challenging times have created connections and partnerships with new suppliers, opened up new routes we would not have considered and enabled us to bring a wider variety of products than ever before. But the thing we value most is our customers, and we pride ourselves in making sure that everyone who walks through our door in Gland, or orders from jims.ch, leaves happy in the knowledge we did everything we could to make their experience with us a great one.
Contact info
Germany
- jims.ch
4.9
Excellent
530 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Quick and easy
16 May 2025
Fantastic!
At last, after a very bad experience with The English Grocer, I received my dream sausages and this thanks to Jim's British Market in Gland. I ordered one day and received my goods the next day... incredible.. so that proves it's possible! Thank you Chris! I'll be back for more!
15 May 2025
Worth every penny (feanc)
Great service great product.
Let's face it it's a but expensive but to get the little things we miss its definitely worth it.
Thanks everyone at jims extremely happy
4 May 2025
A call from yourselves about the timing…
A call from yourselves about the timing of despatch, bearing in mind perishable goods and Holiday postal schedules was very much appreciated. The goods arrived on time to the new schedule and in good condition. Strangely, the more perishable items vanished within 24 hours... ;)
17 April 2025
The post did not ring my bell
The post did not ring my bell, I was at home, and all the frozen products were defrosted by the time I left my apartment at 16:00 that day.
15 April 2025
My delivery was delayed by the post and…
My delivery was delayed by the post and the perishable stuff was sent on later. Super service
20 March 2025
Brilliant British Buy
Brilliant all round! Order arrived in good time, had a call from them when there was a slight issue with stock but they more than made up for it with substitutions. Very happy, I'll 100% order again.
19 March 2025
Good choiceGood choice and easy ordering processv
Good choice, easy ordering process on web site and good parking possible directly outside the shop for pick up.
11 March 2025
Fast Shipping
Always well stocked, and what impresses me the most is the fast shipping! I always receive my items within a couple of days. My goods arrive securely packed and never damaged. I love Jim’s.
17 March 2025
Great to reeive treats from Home
Great to reeive treats from Home. I have lived here since 1966 so have missed a lot of treats in my time. Hot Cross Buns pork pies and ‚proper“bacon. What a treat. Thank you !
20 February 2025
Quick and easy process and products…
Quick and easy process and products arrived within a few days
17 February 2025
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