JG Pest Control Reviews 23,616

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 6,755 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. Many highlight the excellent service received, noting the efficiency and thoroughness of the work performed. Reviewers frequently commend the prompt response times and the positive interactions with customer service representatives, who are often described as polite and informative. However, some people were dissatisfied with certain aspects of their experience, specifically regarding communication and follow-up. A few customers mentioned issues with delayed appointments or a lack of clear information regarding the status of their service. There were also isolated instances where individuals felt that customer service was unhelpful or that initial advice was misleading, leading to frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism and helpfulness of... See more

Response time

Consumers generally find the response time to be positive. Many reviewers highlight prompt service, with some... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers praise the helpfulness of staff, quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JG Pest Control is an epic company! Alan arrived today, promptly, it's my 3rd and final visit for a 'mice in the attic' problem. He has checked out the issue, and reloaded the poison trays. Th... See more

Company replied

Rated 5 out of 5 stars

Luke was brilliant today. He was polite and courteous. I explained the problem regarding the mouse under the summerhouse he immediately placed two bait boxes down, checked inside the summerhouse... See more

Company replied

Rated 5 out of 5 stars

Ryan was very professional and spent time to explain to two quite old people exactly what was going on. He fitted an extra trap and nothing was too much trouble for him. A very personable young man, w... See more

Company replied

Rated 5 out of 5 stars

Scott completed the job efficiently and in a professional manner. He gave us peace of mind by checking the whole house thoroughly, despite only being called out for one single deceased rat. Scott wa... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Told me exactly what what he was going…

Told me exactly what what he was going to do and did it very professionally gave me all the instructions for the next 7 days and I knew I was talking to somebody who knew what they were doing

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Gave fantastic advice and helped with…

Gave fantastic advice and helped with our problem

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Ryan came to check our property for…

Ryan came to check our property for vermin and he was very polite and knowledgeable about his work,he was able to answer all our concerns regarding bait and our pets.He had a thorough look round and identified all the access routes , would use this company again.

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

5/5 pest control team

Elliot was very informative and polite, even wore boot covers so to not mark the carpets. Answered every question I had with professionalism and let us know the next steps going forward.

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Elliot was brilliant

Elliot was brilliant, very kind as this was the third visit by pest control.Ijust hope this time it works.thankyou Elliot .

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Advice was second to none

Advice was second to none! Tony came out and put my mind at ease within minutes. Helped me understand what might have caused our issue with a rat visiting our external premises. Will definitely be contacting again if I have any further issues.

12 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

On Time

On Time, Efficient and I wouldnt hesitate to recommend to other friends and family.

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Professional and reliable service

Professional and reliable service

Scott G attended on a second visit, following removal of squirrels on his first visit. He checked thoroughly that no vermin remained and gave us great reassurance on a job accomplished. Thank you Scott!

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Prompt

Prompt, polite and professional

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Fantastic and very efficient service…

Fantastic and very efficient service from Alan - would highly recommend.

13 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service

Scott was really helpful, great service.

13 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Alex Jenkins was punctual gave a time…

Alex Jenkins was punctual gave a time frame when he would arrive.
The job was done swiftly snd answered our questions patiently.
Happy with the company's service so far.

12 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

The gentleman who came was very nice, The management are rubbish

The gentleman who came was very nice, but he was sent with no traps or wildlife camera, this was down to JG Pest control. I have only rated 1 star for there information, They have good staff but don't know how to run the business, Up to now i have been very disappointed in their management, or lack of management.

1 May 2026
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Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

Squirrel problem

I used this company for squirrels in loft. Everybody I have spoken to and seen has been polite and helpful. All appointments have been attended as advised and I was notified of times in advance.
Ethan was particularly helpful and informative

12 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Professional

Sean was very professional and polite explained everything he was doing and respectful of the property and made helpful recommendations

12 May 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Barry was very polite and knew his…

Barry was very polite and knew his stuff. Thank you.

12 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Great work

It was great to have Chris around. He did a great job. He didn't give up on our challenging areas. Well done.

12 May 2026
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Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

JG Pest Control - Sean Noble

Sean was very knowledgeable on the squirrel issue in my loft space and completed the setting of the traps as well as providing good advice for me to take on board to minimise the likelihood of a re-occurence of this potential problem in my house.

12 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Thorough inspection

Scott made a thorough inspection of all the problem areas, identified a new area of concern and left bait in all areas. He was very pleasant & talked me through various possible solutions. Highly recommended.

12 May 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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