JF Law Limited Reviews 984

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making the entire process straightforward and less stressful. Many highlight the exceptional customer service, noting quick responses and regular updates that kept them informed at every stage of their claims. The service provided is frequently described as efficient and supportive, with many expressing satisfaction with the positive outcomes achieved. However, some people were dissatisfied with the service, citing issues with staff changes, lack of communication, and delays in handling their cases. A few other people also felt that their cases were poorly managed, leading to negative outcomes or difficulties with their claims.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Claim

Users describe positive interactions with claim processes, often highlighting the consistent support and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, professional, and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the promptness in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gemma who assisted my autistic son was fantastic always following up on e mails and explaining so he could understand. Gemma was always quick to respond and nothing was too much. Great service.... See more

Rated 5 out of 5 stars

I had a really good experience with JF Law Ltd from start to finish. The whole process was explained clearly and handled smoothly, which made things a lot less stressful for me. I want to especia... See more

Rated 5 out of 5 stars

My 1st impressions of JF LAW and their initial interview was positive I spoke to someone there called Zozan. She was extremely helpful and explained properly everything I needed to know, I felt compl... See more

Rated 5 out of 5 stars

I can’t rate JF Law highly enough especially Tracy Chick who managed my case through to closure. Her advice and management of my case were second to none and she successfully negotiated my claim throu... See more


Company details

  1. Law Firm
  2. Personal Injury Attorney

Written by the company

JF Law was established in 2014 and since then we’ve gone from strength to strength. Our speciality field is personal injury law. However, as time has gone on we’ve expanded into other key areas, such as medical negligence, data breach law, and housing disrepair. Over the years we’ve not just helped thousands of clients recover compensation, but helped them achieve justice for the wrongs they endured. This is all down to our commitment to providing you with the best legal service possible. From accidents at work and trips in the street to medical negligence and breaches of your personal data, our team is experienced and skilled in their chosen fields.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

984 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very rubbish lawyer firm …

Very rubbish lawyer firm never reply on time very slow I logged my incident in 2021 got dealt with in 2026..very useless....the guy I had was very rude would never ever recommend this solicitors to anyone...if I could give 0 stars I would 😆

21 January 2026
Unprompted review
Rated 5 out of 5 stars

We used JF Law after going through a…

We used JF Law after going through a horrendous time when renting a property and the home being filled with mould. We have rented homes for around 15 years and have never experienced this, the landlord/housing association made us feel that it was our doing, throughout the three years renting there, we were becoming increasingly unwell and having children and one with an autoimmune disease it was hell. We reached out to JF Law as we knew that it was down to the housing associations negligence and not rectifying this and we didn’t want another family to go through the same ordeal we did. JF law were happy to take on our case, were great with communication and helped us win this case! I would not hesitate to recommend them to anyone in the future.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

I had Tracy handle my claim

I had Tracy handle my claim. I was extremely nervous as I have never been through something like this before. There was alot of emotional and physical trauma related to the accident. Tracy and team guided me all the way through, it was a seamless experience from start to finish. Although there were many medical check ups and appointments I had to go to each time I was feeling down or confused Tracy would be there to help me feel more confident and give me the support I needed and correct professional guidance to give me a better understanding of the stages the claim was in. She was always just a phone call away no matter how many questions I had and continued to make me feel comfortable enough to approach them with anything I was unsure about (even questions you may feel silly to ask). They were patient and caring all the way through. And I am so pleased with the outcome. I couldn't recommend and thank JF law and Tracy Chik enough.

You have been amazing! Thanks you!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Would Highly Recommend!

I had a very complicated and unique case where I did not think I would receive anything, however Christopher .W. had worked extremely hard over the past year negotiating back-and-forth to ensure that I would win my case. I did win my case and was kept updated along the way with good communication and great customer service! I would highly recommend going with JFLaw for any claims and would specifically request Christopher .W. as his perseverance in any case is fantastic! Thank you!

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Criminal Compesation :

Criminal Compesation :

My complaint is that they failed to provide me with a satisfactory service from November 2018 until now February 2023 since J.F. Law took my claim to complete.

Jane D. ( my case worker ) J.F. Law took 8 (eight ) months to change my address from CICA ( which is criminal compensation department) doesn't now give me any updates regarding my claim , doesn't not returning my calls and when I've try to make an complaint the secretary hang up on me.

Excuses from the office when I've try to contact the J.F Law are:

your case worker is not available for the moment he will return your call ( never)
you case worker is in holiday
your case worker is in annual leave ( he had an emergency )
has an personal Illness
out for lunch

Really not happy with the services and I will not recommend J.F. Law ltd. to anyone.

23 February 2025
Unprompted review
Rated 1 out of 5 stars

I approached this team about a personal…

I approached this team about a personal issue on a no win no fee
The claim was dealt with poorly and I was told if I was not under a psychiatrist I would not be able to claim for mental trauma
The CICA made a offer within a few months
However it did not take into account my mental health because it was not addressed
On top of that they then took 25% plus fees which is a maximum charge for complex cases
Which this was not
I feel like I have lost a lot of compensation due to there assessment and the hefty fees
I have asked to speak to there complaints handler
Avoid at all cost

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I'm gretfull and thank's to JFL Team…

I'm gretfull and thank's to JFL Team they work very hard in to my injery claim case. MR CHRSTOPHER WOODBURN .He did very hard in my case . I'm so glad to thank's him my recepect. I appritiented the service l had .Meany thank's MR CHRISTOPER WOODNBURN.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

JF Law give me a position and… One of the best lawyers in London

JF Law give me a position and opportunity to get my rights. My case was complicated but I get the results that I want with help of them victory and Sharron was perfect. They do everything one by one and professionally. I have to say big thanks to them that without them never I would be able to get my results. They were so patient and followed the case and spoke with me every single step and I appreciate them lots . I strongly recommend them to all people who have complicated case , they’re really knowledgeable about low . They make me happy with their service. My pleasure to had them and I will wish all the best for them. Parang

5 February 2026
Unprompted review

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