Jewelrybrand logo
Visit website

Jewelrybrand Reviews 

102
•
TrustScore 4.5 out of 5

4.3

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I complained to this company to say that I had mistakenly subscribed due to lots of forwarding requests and I was confused, fees were taken from my bank but have now been refunded. Thank you

Rated 5 out of 5 stars

When I asked about something I was curious about, I was able to get a kind answer through online consultation. It helps consumers greatly in solving their questions.

Rated 4 out of 5 stars

I have made a subscription by mistake and they were soo lovely and understanding. The custom service is soo good they responded to me within less then an hour and were urgent to sort out of issue. Lot... See more

Rated 5 out of 5 stars

Hi. After an misunderstanding, I will like to send a new feedback. I actually love this store. Great service, and I love the products. I will definitely order again soon. 🫶

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(102)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

100% scam

100% scam. I never signed up, but somehow they got my account details and stole money from me

25 June 2024
Unprompted review
Jewelrybrand logo

Reply from Jewelrybrand

Dear Scott,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email please make sure to check your inbox.

And feel free to reach out to our customer support team at support@jewelrybrand.online for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 3 out of 5 stars

Good service on chat and hopefully a…

Good service on chat and hopefully a refund of payments which I had not authorised to be taken being returned from jewelrybrandonline..
Easy to reach customer chat and great service provided here. 5 star customer service but given 3 stars as I had not agreed to the payments. Thanks
EDIT Refund received.

14 June 2024
Unprompted review
Rated 4 out of 5 stars

I recently speak with one of an…

I recently speak with one of an employee in jewelrybrand.online regarding my issue with the respective website. They are quickly responded to our concerns and promised me resolve it as soon as possible.

7 June 2024
Unprompted review
Rated 4 out of 5 stars

I have made a subscription by mistake…

I have made a subscription by mistake and they were soo lovely and understanding. The custom service is soo good they responded to me within less then an hour and were urgent to sort out of issue. Lots of love goes out to them.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

All was went well.

All was went well. The agent was so helpful and explained everything to me. Thank you very much. Her name Saama.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

I was ordering a new phone online when…

I was ordering a new phone online when this pops on my notification I think I ended subscribing in this now I lost cash nd I don't even know a single thing about this site

18 April 2024
Unprompted review
Jewelrybrand logo

Reply from Jewelrybrand

Dear Bingo,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@jewelrybrand.online for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

I complained to this company to say…

I complained to this company to say that I had mistakenly subscribed due to lots of forwarding requests and I was confused, fees were taken from my bank but have now been refunded. Thank you

24 March 2024
Unprompted review
Show reviews in all languages. (102 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look