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Jewelrybrand Reviews 

102
•
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I complained to this company to say that I had mistakenly subscribed due to lots of forwarding requests and I was confused, fees were taken from my bank but have now been refunded. Thank you

Rated 5 out of 5 stars

When I asked about something I was curious about, I was able to get a kind answer through online consultation. It helps consumers greatly in solving their questions.

Rated 4 out of 5 stars

I have made a subscription by mistake and they were soo lovely and understanding. The custom service is soo good they responded to me within less then an hour and were urgent to sort out of issue. Lot... See more

Rated 5 out of 5 stars

Hi. After an misunderstanding, I will like to send a new feedback. I actually love this store. Great service, and I love the products. I will definitely order again soon. 🫶

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

102 reviews

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4.3

All reviews

(102)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Have not placed an order from this…

Have not placed an order from this site. Haven't received anything from this site. Yet taking money from my account

3 September 2024
Unprompted review
Jewelrybrand logo

Reply from Jewelrybrand

Dear Kirsty,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@jewelrybrand.online for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

My daughter was tricked into buying a…

My daughter was tricked into buying a subscription. Despite phoning and emailing immediately after making a payment she was told she could not get a refund. They then took a second payment a few days later do she had to cancel her bank card to prevent them taking any further payments. Any legitimate company should refund you if you ask within 48 hours. They are clearly scamming people so avoid.

13 August 2024
Unprompted review
Jewelrybrand logo

Reply from Jewelrybrand

Dear Lisa,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@jewelrybrand.online for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

My son was tricked into a subscription

10 August 2024
Unprompted review
Jewelrybrand logo

Reply from Jewelrybrand

Dear Charlie,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@jewelrybrand.online for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Please refund my money as soon as…

Please refund my money as soon as possible

27 June 2024
Unprompted review
Jewelrybrand logo

Reply from Jewelrybrand

Dear Bithe,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@jewelrybrand.online for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Great store. Love it!

Hi. After an misunderstanding, I will like to send a new feedback. I actually love this store. Great service, and I love the products. I will definitely order again soon. 🫶

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Good 👍👍👍

Good! They have refunded me now great customer service 🥰🥰recommend

26 June 2024
Unprompted review
Jewelrybrand logo

Reply from Jewelrybrand

Dear Abigail,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@jewelrybrand.online for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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