I contacted customer service to report when I received my order and it was missing a makeup brush. The rep was apologetic and said they would ship the brush. I received a package, but it was eye sh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
💄 Makeup + Skincare 🌱 🎉 Celebrating 55+ Years of Beauty ✨ Makeup doesn't have to be expensive to work 📸 #JeromeAlexanderCosmetics
Every Woman Deserves to Feel Beautiful!
Written by the company

- Makeup doesn't have to be expensive to work.
- Jerome Alexander, the man behind the makeup, has always had women in mind when creating makeup. He believes that his biggest role in the beauty industry has always been to be an educator. Jerome has dedicated most of his career to teaching women how to look their best and enhance their beauty—without the help of a makeup artist—and instead, become their own makeup artist. Jerome Alexander will teach you everything that you need to achieve your flawless, picture-perfect look.
Free Shipping on Orders $49+
30 Day Customer Satisfaction Guarantee

Contact info
15820 Euclid Avenue, 91708, Chino, United States
- 1-888-886-6304
- support@jeromealexander.com
- jeromealexander.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous foundation for mature skin
TikTok recommended this product for mature skin. I have tried many foundations. I love this the best as it is natural, very moisturizing, no creases, no cracks!!
when I needed to stop a lipstick…
when I needed to stop a lipstick subscription, you did it right away.
Product gets on your sunglsses and if…
Product gets on your sunglsses and if you rub face also on other things. Dont touch face. Product needs to stay on face and not wear off on your sunglasses or papers if you happened to touch your face then grab papers you are working on. Not good needs work.
Great coverage and not cakey
This is cakey and doesn’t look natural…
This is cakey and doesn’t look natural and smooth. Not happy with this purchase
Wrong colors
First I ordered the self adjusting foundation in medium. It looked terrible. I wanted to return it but never got a response. Then I ordered airbrush in warm medium. It doesn't blend well either. I used to order a color that was great on my skin but I cannot remember what it was. Both of these makeups are wrong for me and I would love to return them and get a color that blends with my medium/fair with freckles skin.
Color selection
I like the tray on Your colors never seem to my complexion color. This color is better,
I ordered too many of one item
I ordered too many of one item. I texted customer service to tell them to cancel one. Never got an answer and still got to many of the item. Customer service stinks.
Setting spray doesn't work and the…
Setting spray doesn't work and the tinted moisturizer causes my dark spots to appear darker
I like the coverage and how the shade…
I like the coverage and how the shade matches my skin tone.
Very nice product
Very nice product. Covers my blemishes & not too oily on face. I love the brushes.
Fine!Received quickly.
This is the greatest foundation make up…
This is the greatest foundation make up in the world! The airbrush is so light. Goes on smoothly and stays on all day. Run don’t walk give this product to try and you will be hooked just like me.
My order was very fast
My order was very fast. I love the products that I have gotten. Thank you so much.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








