I contacted customer service to report when I received my order and it was missing a makeup brush. The rep was apologetic and said they would ship the brush. I received a package, but it was eye sh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
💄 Makeup + Skincare 🌱 🎉 Celebrating 55+ Years of Beauty ✨ Makeup doesn't have to be expensive to work 📸 #JeromeAlexanderCosmetics
Every Woman Deserves to Feel Beautiful!
Written by the company

- Makeup doesn't have to be expensive to work.
- Jerome Alexander, the man behind the makeup, has always had women in mind when creating makeup. He believes that his biggest role in the beauty industry has always been to be an educator. Jerome has dedicated most of his career to teaching women how to look their best and enhance their beauty—without the help of a makeup artist—and instead, become their own makeup artist. Jerome Alexander will teach you everything that you need to achieve your flawless, picture-perfect look.
Free Shipping on Orders $49+
30 Day Customer Satisfaction Guarantee

Contact info
15820 Euclid Avenue, 91708, Chino, United States
- 1-888-886-6304
- support@jeromealexander.com
- jeromealexander.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery
Speedy delivery
Received Exactly what was ordered
Love this easy to use product and have received compliments
My favorite make up
I have used the airbrush make up for years. In my opinion it’s the best product out there. It’s not cakey, it doesn’t smear, it’s light so it feels like you have nothing on your face.
It’s easy to order. I do everything online. It arrives fairly quickly. One time I ordered these wrong shade. They allowed me to return it for a refund. Simple.
I stumbled across the mineral spray…
I stumbled across the mineral spray foundation product 6 years ago. I absolutely love it for over 60 skin I would not use anything else. My order was processed smoothly and it's such a quality product.
Excellent Cover
My product was delivered promptly and makes my complexion look flawless.
I love how quick and easy it is to apply.
I ordered a darker shade because it seemed to run light.
I mix med dark and dark when I have a tan.
Had a terrible nozzle and spraying…
Had a terrible nozzle and spraying mechanism. Color looked absolutely plastic and fake.
Fast service
Product very satisfactory.
The product was not as…expected
The product was not as described/displayed on social media. It is too thick (even after smoothing with brush) and very orangey looking. I’ve been trying to reach out (have sent several emails) about refunding and returning product. So far I have heard nothing
I give you a five star rating
Perfect match for my complexion
It was delivered quickly and when i didn't need it I could delay the order
best make up EVER
best make up EVER ! I have tried them al from Chanel to Lancome to Clinique etc. etc. etc. Jerome Alexander by far outweighs any of the others. Just brilliant consistence, appearance and coverage.
I love these products.
I love these products.
The primer spray, feels refreshing as the first coat. I love that a little goes a long way. So the foundation can be controlled as far as the coverage you need. Last, spray with the finnishing spray, done! Quick process and such a beautiful result.
Love foundation, disappointed in return policy
I have used your foundation for years. I love it. I tried a few other items in a bundle sale, but did not like all I received. I tried 3 times to email the company to return those items. It is stated that I needed a code for return and I can not get anyone to respond. My 30 days for returns is about up so I'm feeling like I won't hear back till after the 30 days when it's to late to return the items for a refund.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








