Jekyll and Hide Reviews 

It is a well made wallet, very good quality and I would be pleased to use it - but it's a present for someone else !

Simple to order and quick delivery.

Stiches under a shoulder strap started coming off after couple of weeks. I emailed the customer service. Exchanged couple of e-mails with them. They offered to send a new backpack which is not in the color I purchased. Wanted to check whethere there is an option to deliver the color that is available on SA site, haven't received any response in months now. Very disappointed having in mind the item was promoted as luxurious high quality. Never experienced such customer service.

Edit: new backpack arrived today. Hope the sholder straps will be sturdier.

I have just received my 4th purchase from J&H
of a slim bifold card holder in Mocha leather.
I am very pleased again with my new card holder, the quality and appearance is excellent and it has plenty of card holder storage.
All products I have purchased have all been excellent quality and I have no hesitation in recommending Jekyll & Hide because there leather products are exceptional quality and great value.
Every delivery to me has come in very quick time and it’s great that the deliveries are sent free of charge.

Perfect and quick delivery. Much loved present. Thank you

Great product and service

Updated:
Jekyll and Hide just provided me the proper tracking information, showing the product is actually in the system.

Quick to complete my transaction and getting it ready for shipment. I received an e-mail 2 weeks ago saying my order is on its way. When checking tracking number, the status is: Label Created, not in system yet.

If this continues for 3rd week, I may look into cancelling my order.

Good quality product for a good price
Well made and designed wallet
Just what I needed

The most beautiful, soft leather weekend bags purchased for our sons’ 21st birthday.

Great product delivered very promptly

They were so helpful with spare parts for a briefcase they no longer manufacture. Thank you so much

Great product, great quality, exactly what I wanted, glad I used them again. Plus the speedy delivery is always nice.
I would highly recommend.

Beautiful tan handbag bought for a wedding , received lots of comments of how classy it was.
Excellent customer service from Jekyll and Hyde who went out of their way to ensure I received it in time for the wedding .
I hadn’t seen the tick for next day delivery on my order but when I contacted them, they immediately offered to upgrade delivery to next day to ensure it arrived on time .
Fabulous bag and amazing customer service . Thank you

Product arrived on time although I had to ask a question before ordering as the description was vague. When the product arrived, the answer I was given to the question turned out to be completely incorrect.

The product is good quality, the leather, studs and zips are all well made and feel solid. There are no issues externally, although the internal divider is poor - it slides around all over the place and gets in the way more than it helps.

My wife got me their wallet after it appeared in one of those independent ‘best gift’ newspaper articles around Christmas. The craftsmanship is remarkable, stitched quality leather over a lightweight metal frame with a card lifter. I stopped using fold style wallets, and will never go back. It gets admiring glances and at least 2 friends have purchased in the last 6 months. I had one small reason to contact their customer support, and got an immediate response and a resolution far exceeding my expectations.

What a fabulous business - can’t praise them enough!

I am a big fan of Jekyll & Hide, having bought shoes, jackets and multiple pieces of luggage over the past few years. Quality and price are excellent. Recently a laptop bag I purchased 2 years ago had issues with the stitching failing in one of the handles. I contacted them, and they sent me a new bag within a week. Incredible service! Great company and will buy more of their products in the future.

A really easy transaction, smooth payment process and great to have tracked delivery. I would definitely recommend J&H to anyone looking for luxury leather goods.

Good quality but small

Prompt delivery of quality item at good value price

Service is outstanding and quality is superior