JD Gyms - Wythenshawe Reviews 

425
TrustScore 3.5 out of 5

3.3

Southmoor Road, M23 9DS Wythenshawe, Greater Manchester, GB


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Rated 5 out of 5 stars

Just finding my feet after many years without going to a Gym but I am optimistic about what lies ahead

Rated 4 out of 5 stars

Facility is clean overall but not immaculate, still dusty / grubby in the areas that take a bit more effort to reach (finer areas around benches, beneath dumbell racks etc) Main gripe would be D... See more

Company replied

Rated 1 out of 5 stars

I was scammed by one the assistant managers, Mark. Beeby (short orange fella with sprayed on hair) who claimed to be a personal trainer. Me and my daughter paid for 20 sessions. Only got 3 and each ti... See more

Rated 4 out of 5 stars

I’ve always for years enjoyed Jd I’ve noticed and increasingly amount of younger people school/college age have joined. This is great to see, but I do think a lot don’t no what they are doing so sta... See more

Company replied


Company details

  1. Gym

About JD Gyms - Wythenshawe

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Southmoor Road, M23 9DS, Wythenshawe, Greater Manchester, United Kingdom

  • 1614700922

3.3

Average

TrustScore 3.5 out of 5

425 reviews

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3.3

All reviews

(425)

4,469 reviews in the last 12 months

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Rated 1 out of 5 stars

Didn't want to go to the gym the…

Didn't want to go to the gym the following month so cancelled my direct debit. That then meant that my membership was cancelled. Thought that was a bit out of order considering i paid for the months membership.

29 January 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for your review.

When cancelling your direct debit, you will still receive access to the gym. The access will discontinue on the next payment date.

We hope this helps

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Gym is busy teenager spending hours on…

Gym is busy teenager spending hours on machine I literally waited 1hour for machine to b free everyone should get equal opportunity to use machines n equipment

30 January 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Literally love the yoga classes 🧘🏼‍♀️🫶🙏🏼…

Literally love the yoga classes 🧘🏼‍♀️🫶🙏🏼 the staff there are so friendly here in Wytheshawe 💖 keep up the good work everyone 🥰👌🏼

28 January 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review!

It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Overall gym is very good

Overall gym is very good. Facilities and equipment good. Could do with some more of the popular machines like smith machines or chest fly.

Main concern is entry to the gym. As QR code has not worked a couple of times. Part of this is that the QR code does not work more than once in a day and sometimes I go twice. Means I have to wait for staff to let in and not able to go on unstaffed hours.

31 January 2024
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Reply from JD Gyms - Wythenshawe

Hi Sam

Thank you for taking the time to leave us a review.

We have QR code access at our gyms so our members can access contact free, however if you do have any problems accessing the app, please feel free to speak to the General Manager at the wythenshawe@jdgyms.co.uk gym the next time you visit, and they can help with your access going forward or drop your gym an email if you can’t see a manager to speak to 👍

Best wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

JD Wythenshawe Gone downhill since going 24hr

Gone downhill since going 24hr changing rooms are disgusting and equipment left everywhere. Also they used to offer electric car charging then it broke and never got fixed only one working intermittent or just never switched on i gave up asking as all i get told is waiting to be fixed thats was a year ago

7 February 2024
Unprompted review
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

They extra charged me

14 December 2023
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review.

We are sorry to hear you have been charged. If this is an error we will of course rectify for you. Please raise a ticket with our Customer Service team by following the link below and someone will be able to help resolve this with you.

https://help.jdgyms.co.uk/support/tickets/new

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

5 star!

Great equipment, excellent staff & always very clean love this place!

21 January 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 3 out of 5 stars

It was my first visit

It was my first visit. Felt a bit lost walking in with no one at reception to greet me so had to interrupt a trainer to ask about induction etc.

20 January 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for leaving us a review. Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so.

If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you.

Best wishes
The JD Gyms Team 💚  

Rated 5 out of 5 stars

Excellent- joined online very easy

Excellent- joined online very easy. Did my first class tonight and was helped by a member of staff as I wasn’t sure where togo

17 January 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym! Hope you enjoyed the class!!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good for now

10 January 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do!

Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

Rated 4 out of 5 stars

Accessibility

Gym itself is fine but in the disabled shower there is no extra chair which is needed for when you are trying to dry yourself.There is a drop down chair for the shower itself but you need another one which is dry so you can sit down while getting dry and dressed.

9 January 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback regarding regarding the facilities in the disabled changing room. We appreciate it and will take it on board.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Do not leave your stuff in the changing rooms!

It was my first time visiting this gym last Friday. It was marketed as 24/7 but what they don’t say is that there will be no member of staff present past 10pm. Me and my girlfriend on our put our belongings in the changing room. To come back at the end of the session to find they were locked and could not be accessed until the following day. Really poor from the staff to not make an announcement or let people know (particularly as there would be many new members due to it being New Years).

5 January 2024
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Reply from JD Gyms - Wythenshawe

Hi there Nathan

We are very sorry to hear that you weren't able to access your belongings. We understand that must have been very frustrating for you both.

We will speak to the Manager at your gym to ensure everyone knows to give a warning to members before the doors are to be locked for the night.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Excellent gym

Excellent gym. Huge space for all activities and all the equipment is new.

3 January 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic array of great machines

Fantastic array of great machines. Ive picked out the best for me that i have an affinity with to produce the best results.
Love this gym!

30 December 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice clean gym

13 December 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Very spacious

Very spacious
Have a lot of equipment

12 December 2023
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Reply from JD Gyms - Wythenshawe

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Spacious

Spacious, tidy, lots of equipment.

12 December 2023
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

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