As a beginner, i love this gym. The women’s only section makes me feel more comfortable to do workouts during busy periods. Staff are lovely and equipment is all in good shape and cleaned alot
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The chest fly machine, adjustable seat doesn't adjust and is stuck on low. Most of the machines weights labels are missing so you dont know the correct kg. All in all needs alot of updating and mainta... See more
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I am really enjoying this gym so far, only been going a few weeks still lots left to do. Everywhere is spotless and the staff are friendly, need to try a few lessons next
Company replied
Really enjoy this gym, excellent range of equipment, very clean & tidy. Everyone is really nice there & I’ve met some lovely people at this gym - nobody is intimidating & everyone is really supportive... See more
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Company details
About JD Gyms - Stoke
Written by the company
Contact info
China Street, Fenton, ST4 3NJ, Stoke-on-Trent, United Kingdom
- 1782498880
4.0
Great
404 reviews
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Reply from JD Gyms - Stoke
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
The gym is good but could be better
The gym is good, however a few more abs machines would be good. Also the car park is way too small for the number of people using it at peak times.
Also the wi fi needs improving.
6 April 2024
Reply from JD Gyms - Stoke
Hi Jeremy
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Attended two classes this morning and I…
Attended two classes this morning and I really enjoyed it. Great instructors. Will continue to attend them.
3 April 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
Keep up the great work 💚
Reply from JD Gyms - Stoke
Hi there
Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
Keep up the great work 💚
Nice clean friendly environment
Nice clean friendly environment, very spacious with a wide range of equipment to suit all needs, catering for all ages, good advice from staff and excellent value for money.
14 March 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪
Best wishes
The JD Gyms Team 💚
Crap machines , hard to cancel membership , ive just tryed the second time see what happens !
Crap machines
3 March 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for your review.
So long as you've submitted your cancellation request using our contact form, someone will process that and confirm via email for you. That's all you need to do:
https://help.jdgyms.co.uk/support/tickets/new
Best wishes
The JD Gyms Team
Times of gym opening times qnd closing…
Times of gym opening times qnd closing not good early close on weekends when other gyms open 24h a day and opening time 6am so not great
27 February 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for your feedback. We will keep this in mind when planning our 24hr facilities.
Best wishes
The JD Gyms Team
Great facilities with friendly staff
The facilities at my local JD gym are clean, modern and always well presented. There are many machines and different areas available to use. The staff are friendly and very helpful. The personal trainers are exactly that personal and listen to your goals and help to build suitable plans for you in every aspect. The gym membership includes classes meaning so much easier to turn up for free with a trained professional and no hassle to pre book. Overall a very positive and welcoming gym that is large enough to hold lots and still not feel overcrowded. Highly recommended these gyms, for the price they are one of the nicest I have been to.
27 February 2024
Reply from JD Gyms - Stoke
Hi there
Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!
Best wishes
The JD Gyms Team
Great choice of classes with dedicated…
Great choice of classes with dedicated instructors, very enjoyable.
20 February 2024
Reply from JD Gyms - Stoke
Hi there
Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!
Best wishes
The JD Gyms Team
I paid £20 and no joining fee but now…
I paid £20 and no joining fee but now there is another offer for Feb which is the month I joined for £10 first month and no joining fee really disappointed in this as only days ago I joined.
23 February 2024
Reply from JD Gyms - Stoke
Hi there
We're sorry you missed out on the promotion this time. We work hard to ensure we offer exceptional value year-round for all our members so hopefully you will see the value as soon as you start your journey with us.
Best wishes
The JD Gyms Team
Far too full at 8 30 9pm and it closes…
Far too full at 8 30 9pm and it closes at ten .... apparently past 8 30 is quietest time N couldnt really train i just wondered round lookin for a free machine or space at the free weights .... ended just leaving , ill cancel my membership wernt worth paying 20 joining fee
15 February 2024
Reply from JD Gyms - Stoke
Hi there
Thanks for taking the time to leave this review.
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.
To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
Best wishes
The JD Gyms Team 💚
Great experience so far
I have enjoyed my experience so far, from signing up to using the equipment it has been a smooth process.
There is a good selection of equipment to choose from, which allows for a variety of workouts each time I go to the gym, at first i was a bit nervous so having the ladies room was amazing, but now I alternate between the ladies room and the rest of the gym to make the most of my sessions
10 February 2024
Reply from JD Gyms - Stoke
Hi there
Thanks for taking the time to leave us this wonderful 5star review!
We are thrilled to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
great atmosphere however the equipment…
great atmosphere however the equipment could be serviced more frequently and music turned down a touch. Great gym though
6 February 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Best wishes
The JD Gyms Team
Very friendly and helpful staff
Very friendly and helpful staff, great equipment and very spacious. Changing facilities are above excellent.
12 February 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Good local gym
Good local gym got most what you need in it can't complain and it's allways clean and tidy
5 February 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
An amazing gym that you can find anything in place
An amazing gym, great people.
HUGE problem is that there is nothing in place. Weights dumbbells everywhere and you are lucky if you find something to do your workout
I think staff should start to tidy up the place a bit now and then, also place signs so maybe people should stop messing the equipment, because is their fault
29 January 2024
Reply from JD Gyms - Stoke
Hi there
Thanks for the review! We're Glad to hear you are enjoying the gym. We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚
Best wishes
The JD Gyms Team
Great gym and good price
Great gym! Good equipment and very spacious, highly recommend! Good price too
29 January 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Awareness and consideration
The app is not always working but most importantly, why do visitors of the gym think it is acceptable to park on disabled parking spaces wothout displaying a blue badge? I had to walk from the end of the carpark as there was no free space at 8.05am. Btw, I have a blue badge for mobility issues as I suffer from fibromyalgia and arthritis, etc.
21 January 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for taking the time to leave us a review.
We are sorry that you weren't able to get a space in the disabled parking bay. You can email the general manager on stoke@jdgyms.co.uk and they can make it more clear to members that those spaces are for blue badge holders only.
Best wishes
The JD Gyms Team
Excellent value.
Excellent and easy transaction to join. Geography to access gyms and opening times cannot be beaten and equipment excellent and abundant.
22 January 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Lovely atmosphere
Lovely atmosphere, plenty of equipment, and the staff are really friendly and welcoming.
24 January 2024
Reply from JD Gyms - Stoke
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
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