Gym workers hardly work, some come off as quite hostile. There seems to be a gym policy to never put the AC on unless it’s over 32C. That being said upper equipment is great, legs is good but missing... See more
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I like the your gymn , the reason I left before is that there were no sanitizers in the building, I sent 6 emails pointing this out but received no replies , as hands carry most germs this is a wise... See more
Company replied
Plenty of equipment and space for any kind of session, clean facilities, and very helpful staff - great value for £30/month! I haven't taken a class but have seen them in progress and they look great... See more
Gym has plenty of equipment with enough duplicates to make it usable. Clean and easy to access. My only negative is that like many gyms these days staff appear a little cold and don’t appear to int... See more
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Company details
About JD Gyms - Southend
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10 Purdeys Way, Rochford, SS4 1NE, Southend, England, United Kingdom
- 1702900079
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Best gym in Southend!!!!
Best gym in Southend!!!!
Izaih and Clare classes are top notch.
The place has got better since Sam and Terry have taken over.

Reply from JD Gyms - Southend
Great Place!
As always, a friendly welcome to this gym. Always clean and well maintained. Really impressed!

Reply from JD Gyms - Southend
If carlsberg did gyms it would be this one.
Been to a couple of gyms before JD on purdeys... But this one has kept me coming back for 18 months now. It's always clean almost spotless cleaning staff are amazing. Then you have all the PT's always willing to help and very approachable.
Then there's the people that go there it's a great community. Friendly and that makes a massive difference when you work out alone.
Keep up the great work guys and gals..

Reply from JD Gyms - Southend
Very spacious and plenty of machines to…
Very spacious and plenty of machines to keep you busy, staff very friendly and approachable.

Reply from JD Gyms - Southend
So lovely staff
So lovely staff, very helpful and I really enjoying workout in this gym!!

Reply from JD Gyms - Southend
Good gymGood gym great staff loads of parking…
Good gym great staff loads of parking and 24 hours 💪

Reply from JD Gyms - Southend
You can’t leave and come back in
You can’t leave and come back in, so if you need to go outside for fresh air forget about it.

Reply from JD Gyms - Southend
Really good gym could do with more…
Really good gym could do with more stair machines

Reply from JD Gyms - Southend
A full multi gym in the woman's section…
A full multi gym in the woman's section would be great! Other than that.. its great!!!

Reply from JD Gyms - Southend

Reply from JD Gyms - Southend
Very spacious
Very spacious, lots of equipment, everyone just gets on with their sets & enjoys the experience. The only thing that kept me from giving the full 5 stars is that there isn't enough JD staff readily available on the gym floor if you needed them for something

Reply from JD Gyms - Southend
Good equipment, poor access, and disappointing customer service
I joined JD Gyms Southend because of the promise of 24-hour access, which seemed ideal for my schedule. Unfortunately, that feature has been a major letdown. After 10 PM, access becomes unreliable due to a faulty external scanner. Despite multiple attempts to resolve the issue with customer service, I was repeatedly told the problem was due to me using an iPhone—an explanation that felt dismissive and unhelpful.
Adding to the frustration, the main changing rooms are closed for long stretches during unstaffed hours, making it difficult for anyone arriving late to access basic facilities. While there are accessible toilets and showers available, it’s not a practical substitute for the full changing area A.
That said, the gym itself is well-equipped, with a wide range of machines and training zones that cater to various workout styles. The environment is generally clean and motivating, and the equipment selection is impressive.
But for a gym that advertises 24/7 access and premium facilities, the execution falls short. If JD Gyms can fix the access issues and improve transparency around facility availability, it could be a top-tier option. Until then, it’s a mixed experience.

Reply from JD Gyms - Southend
I go in the evenings and the lights are…
I go in the evenings and the lights are low it's fabulous 👌 music and good tunes help, I have no bad comments at all, for me it's a great experience

Reply from JD Gyms - Southend
Went early so lots of parking space
Went early so lots of parking space, and equipment to use.

Reply from JD Gyms - Southend
Qr scanner doesn’t work
Qr scanner doesn’t work, multiple times I am stuck outside I have to wait for another customer to leave gym so I can get in. Staff did not help at all.

Reply from JD Gyms - Southend
Front door barcode scanner doesnt work.
Great gym overall and would be a 5-star experience, but there's a major issue with access out of hours. If no one is inside to let you in, the barcode scanner at the front door doesn’t work, leaving you stuck outside. This defeats the purpose of 24/7 access.
The scanner needs fixing ASAP

Reply from JD Gyms - Southend

Reply from JD Gyms - Southend
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