When you go after a certain time (mainly night) majority of the machines are shut off... I understand some equipment need times to power off and have a break but its annoying when you pay for the memb... See more
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Only just joined this weekend, first visit today ! As a beginner I feel huge anxiety walking into gyms however I LOVE the fact this gym has a ladies only section! I feel this will help build my confid... See more
Company replied
Few days into new membership. More plate loaded machines definitely needed. Would be more beneficial than the amount of bar benches currently in gym. Gym is very busy, luckily I can avoid peak times.... See more
Company replied
Pros - great for training free weights/plate loaded/functional, not as many clowns as other gyms in Newport. Natalie is a lovely manager. Cons - Matrix Cardio kit is poop, maybe the staff who train sh... See more
Company details
About JD Gyms - Newport
Written by the company
Contact info
Seven Stiles Avenue, NP19 4QQ, Newport, Wales, United Kingdom
- 1633848829
4.3
Excellent
306 reviews
Asks customers to review
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Equipment
When you go after a certain time (mainly night) majority of the machines are shut off... I understand some equipment need times to power off and have a break but its annoying when you pay for the membership or need to do a specific workout and can't use the machines because they're either off or people are using the limited ones that are left on. Other than that theres a good variety of weights to be used downstairs and whenever I have gone the areas are clean and tidy.
25 August 2026
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Myself and my daughter love Jenny’s…
Myself and my daughter love Jenny’s Zumba and yoga classes. Jenny is so friendly and full of energy and she makes the classes so enjoyable. Looking forward to her Pilates classes too.
2 August 2026
Unprompted review
Reply from JD Gyms - Newport
Hello – Thank you for taking the time to leave us a review.
It's wonderful to hear that both you and your daughter are enjoying the classes. We're delighted to know that her friendly personality, enthusiasm, and energy help make the Zumba and yoga sessions so enjoyable.
We'll be sure to pass your kind comments on, and we're thrilled to hear you're already looking forward to her Pilates classes too!
The JD Gyms Team 💚
My son is very happy with the lay out…
My son is very happy with the lay out of the gym and finds the QR access code very pleasing and easy to enter.A+++
1 July 2026
Reply from JD Gyms - Newport
Hi - We're so pleased to hear that your son is happy with the gym's layout and finds the QR access convenient. It's great to know he's having such a positive experience!
The JD Gyms Team 💚
Changing rooms
Good gym facilities.
However, the changing rooms require refurbishment. Lockers are broken and the shower area has mold.
28 June 2026
Reply from JD Gyms - Newport
Hello – Thank you for taking the time to leave a review.
We're pleased to hear that you're happy with the gym facilities. However, we're sorry to hear that the changing rooms have not met expectations.
We understand how important clean and well-maintained changing facilities are to the overall member experience. Your comments regarding the lockers and the condition of the shower area will be shared with the relevant team so they can review these concerns and take any necessary action.
Thank you for bringing this to our attention and for sharing your feedback with us.
The JD Gyms Team 💚
Really have enjoyed my first 2 weeks
Really have enjoyed my first 2 weeks , clean and well equipped
25 May 2026
Reply from JD Gyms - Newport
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you’ve been enjoying your first couple of weeks and that you’ve found the gym clean and well equipped. It’s great to know you’ve had such a positive start with us.
Thanks for sharing your feedback, and we hope you continue to enjoy your time at the gym.
The JD Gyms Team 💚
I recently re-started my membership…
I recently re-started my membership following a long period of ill health. I love this gym and the range of equipment is excellent. The background music is not as distracting as it used to be ,I'm glad to be back.
29 April 2026
Reply from JD Gyms - Newport
Hi – Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’ve returned after a period of ill health – welcome back 🙌 We’re really pleased you’re enjoying the range of equipment and that the gym environment is working well for you.
Thanks again for your kind words, and we’re glad to have you back on your fitness journey 💪
The JD Gyms Team 💚
Reply from JD Gyms - Newport
Hello - We're happy to hear that you love our clean gym, equipment, and friendly atmosphere! Thank you for your positive feedback.
The JD Gyms Team 💚
Ladies only section for those little insecurities
Only just joined this weekend, first visit today ! As a beginner I feel huge anxiety walking into gyms however I LOVE the fact this gym has a ladies only section! I feel this will help build my confidence massively ! And I might be able to chuck myself into a class eventually! Thank you JD gym for understanding the assignment! Great first visit ! Happy customer!
27 April 2026
Unprompted review
Reply from JD Gyms - Newport
Hello – Thank you so much for taking the time to leave a review! We’re really glad to hear that you felt comfortable on your first visit, especially as a beginner. Walking into a new gym can feel daunting, so it’s great to know the ladies‑only area has helped ease that anxiety and given you confidence to get started.
It’s brilliant to hear you enjoyed your first visit and are already feeling positive about progressing, including possibly trying a class in the future. We’re so pleased to welcome you and wish you the very best as you continue your fitness journey with us.
The JD Gyms Team 💚
Average 24 hour Gym
Lots of equipment to choose from however everything is everywhere - weight plates and dumbbells are carnage and can never find what is needed
Cleanliness is questionable at the times I’ve been
Never really see any staff about in the club
12 April 2026
Reply from JD Gyms - Newport
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your experience was affected by the cleanliness of the gym and members not putting equipment back. We understand how frustrating this can be, and we appreciate you raising your concerns with us.
The JD Gyms Team 💚
Clean gym good machine
3 April 2026
Reply from JD Gyms - Newport
Hi - We appreciate your positive feedback and are so glad you enjoy our clean facilities and equipment!
The JD Gyms Team 💚
I love this gym
I love this gym, with accessible parking and lots of facilities nearby it’s perfect! I also absolutely love Jenny’s Zumba classes, they have changed my workout routine and as a dancer her classes are insanely good, I would pay the full membership just for it! I would absolutely love to see her have another time slot for classes on Tuesday like it used to be!
15 March 2026
Unprompted review
Reply from JD Gyms - Newport
Hi - Thanks for the 5 star review! It's great to hear you’re enjoying the classes at our Newport gym, keep up the great work! Please feel free to share any suggestions you may have with the gym team directly on your next visit.👍
The JD Gyms Team 💚
Good gym
Good gym, good variety of machines, reasonably big. £30/month is a lot for a gym but it's the closest to me.
17 March 2026
Reply from JD Gyms - Newport
Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚
Reply from JD Gyms - Newport
Hi - We appreciate you taking the time to leave a review. We are so happy to see the positive feedback for our facilities. Thank you for the five stars!
The JD Gyms Team 💚
Thoroughly enjoyed my workout
22 February 2026
Reply from JD Gyms - Newport
Hi - We appreciate you taking the time to leave your review, and we are so happy you enjoyed your workout with us.
The JD Gyms Team 💚
Karli Lou Les Mills BodyCombat classes are brilliant
Just joined JD Sports Gym Newport and really enjoying it so far. The lighting is great! Which sounds weird but sets the tone and mood.
Karli Lou Les Mills BodyCombat classes are brilliant, her energy is next level and makes the whole class feel really fun rather than intimidating.
Proper inclusive vibe too. Feels welcoming no matter your level, which I rate highly. Big fan 👊
1 February 2026
Reply from JD Gyms - Newport
Hello- We're happy to hear you're enjoying our Newport gym! It's great that you find the BodyCombat classes fun and energetic. Thanks for the positive feedback!
The JD Gyms Team 💚
Broken equipment
I've been a member at Gym Name for short duration and have generally enjoyed my experience. However, I would like to raise a couple of concerns that I've recently encountered.
1. Broken Assault Bike : I noticed the assault bike has been out of order for an extended period. As a fan of high-intensity workouts, the assault bike is a crucial part of my routine, and its absence has significantly affected my training. It would be great if the gym could prioritize repairs or replacement to ensure members can access all the equipment.
2. Broken Tap : Additionally, I've encountered issues with the tap in the gym. It either runs very slowly or is completely out of order, which is inconvenient before and after workouts. A functioning tap is essential for maintaining hygiene and comfort.
I appreciate the efforts of the staff and understand that equipment can sometimes have issues, but I hope these concerns can be addressed soon for the betterment of the gym experience.
Thank you for considering this feedback!
Dennis Timmins
16 February 2026
Unprompted review
Reply from JD Gyms - Newport
Hi – Thanks for leaving us some feedback. Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should become broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have equipment in working order as soon as is safely possible. If you do have any concerns about the equipment, please notify staff on site as soon as you can.
Thank you, The JD Gyms Team 💚
The atmosphere in the gym is amazing as…
The atmosphere in the gym is amazing as well as lighting equipment and over all experience
10 February 2026
Reply from JD Gyms - Newport
Hello - We appreciate you taking the time to leave us a review and we are thrilled to see the 5 stars! It's great to hear you enjoy using the gym overall.
The JD Gyms Team 💚
No off peak times.
There’s a good range of gym equipment and I invested in a gym membership so I could workout around 5:30 in the morning after I finished work. I thought this would be a great idea because it would be quieter than the afternoons. When I arrived I was shocked because it was absolutely crawling full of people. I think if the gym is going to be this busy then I’m better off going for a run in the park. It was really awkward to use the weights area.
7 February 2026
Reply from JD Gyms - Newport
Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
The JD Gyms Team 💚
Put the weights back sausages
In a member of Everlast also I use that for the pool sauna and steam room.really good set up and floor space never struggle for room break a good gym. Although people could put the dumbbells back in there correct weights apart from missing pool etc it’s a good over all gym. I joined because of the 24 hour opening times.
24 January 2026
Reply from JD Gyms - Newport
Hello - We're happy you appreciate our facilities and 24-hour access. We understand how frustrating it can be when equipment isn't returned and would advise speaking to a member of staff on the gym floor should you notice any members not putting the equipment back. Thanks for your feedback!
The JD Gyms Team 💚
Reply from JD Gyms - Newport
Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚
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