As someone nervous to join the gym after 2 years I feel right at home here; it has friendly staff, great class options and is beautiful gym with brand new equipment! The lighting makes it feel so priv... See more
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As someone nervous to join the gym after 2 years I feel right at home here; it has friendly staff, great class options and is beautiful gym with brand new equipment! The lighting makes it feel so priv... See more
Company replied
New equipment is exceptional. Especially the new back and leg equipment all round huge upgrade from the old equipment. Staff are amazing special mention to Liban, Paula, Luke for being amazing at thei... See more
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The gym would be great if it wasn't for the awful music I'm not in the 90's in Ibiza, I'm at a gym! I don't understand why the music is so awful & always so loud Even with headphones its a struggle to... See more
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No cleaning station or cloths/roll provided to keep the machines clean after use. A dispenser with wipes would atleast be something. Way too many cardio machines and only one of each strength machi... See more
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1 Kirkstall Road, LS4 2AZ, Leeds, Burley, United Kingdom
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Really good gym, welcoming atmosphere and good facilities. sometimes a little too busy but it's open 24 hours so it's not a big deal

Reply from JD Gyms - Leeds Kirkstall Road
Hate complaining but unfortunately there’s been such a lack of management for such a long time now so felt I needed to raise the issues.
Kit Issues:
Leg press out order for 12 weeks now. Unable to keep this in my training programme now as can never get on it on an evening.
Chest press has been out of order for 8weeks. This means having to wait an age on an evening to get on it, if able to at all.
The benches have wheels missing. This has been the case for 5+ months.
All the cable machines have either one or both sides which are faulty. Posters went up on Nov saying all to be replaced in December. This never happened.
The rowing machines rarely have batteries. One has had broken foot straps for well over a year.
The rower in the far corner has not had batteries (with the battery casing and screw left on the floor) for well over 6months.
Both spin bikes on the gym floor have had not footstraps (one broken and left on floor) for 6months+
The Airbike seat twists when sit on it. This has been like this since I joined a year and half ago.
Both ski-ergs have been without batteries on and off for 6+ months+ and both have loose screws at the bases.
There are now no small gym mats- all removed from the studio.
There are now hardly any small plates. Never replaced.
All the cable machines have either one or both sides which are faulty. Posters went up on Nov saying all to be replaced in December. This never happened.
The Swiss ball in the studio has been flats since I joined. Never replaced.
Cleanliness issues:
The kit is thick with dust (rowers especially)
Every evening last week there was used chewing gum in the treadmill drink holders.
Chewed fingernails have been by the heavy weights for 2weeks.
The showers are vile on an evening and weekend. No toilet roll, no hand wash. Last week there was used tissue on the floor which was still there the next morning.
I hate complaining but am now somewhat resentful at paying membership for facilities which are really poorly maintained and to attend a gym which is, unfortunately, really poorly managed.

Reply from JD Gyms - Leeds Kirkstall Road
An amazing gym! Good facilities and all clean and nice. But on the app I would love to see when I’ve attended ect

Reply from JD Gyms - Leeds Kirkstall Road
Things here have improved a lot recently, less machines broken. But one of the two fly machines has been out of action for weeks and weeks.
But generally getting better.
Only complaint now is that the gym is absolutely freezing all the time. The front door is always left open and there appears to be no heating inside. Hopefully this will get fixed soon

Reply from JD Gyms - Leeds Kirkstall Road
The gym is freezing cold. Both men and women are having to train in jumpers, hoodies and even coats. The radiator is barely turned on and the temperature of the showers has been turned down. It's a joke that isn't amusing for £25 a month. Old equipment that is out of use alot of the time. On a plus side, all the staff are lovely and friendly

Reply from JD Gyms - Leeds Kirkstall Road
Gym's main facilities are great. I like that there are women's only areas but if they're maintained to a lower standard than the rest of the gym, it just feels as though they're just an afterthought; there was what I think is sand all over the floor and the matts?
That and it seems to be difficult to get a hold of staff. I've now sent two emails, neither of which have received a response which is less than ideal.

Reply from JD Gyms - Leeds Kirkstall Road
A lot of the machines are rickety and poorly maintained, there are not enough barbells for the squat, deadlift, and bench areas, and plates are hard to locate/scattered around the gym

Reply from JD Gyms - Leeds Kirkstall Road
Been a member for some time, the size of the place means it has all the equipment you need and more. Recently the club has looked a lot cleaner and fresher, with staff being super friendly engaging in conversations all the time. Would highly recommend to anyone in the Kirkstall area.
Manager Dani is amazing and so lovely , helped me with all my questions and can definitely see the difference in the cleanliness of the gym since last time I was a member here a year ago
Inconsistent scanners with access barcode leading to build up of memners trying to get in. Zero organisation to dumbells or plates. Many cables available but the majority are broken or have poor function (different feel/ fluidity in bilateral motions). Appaling gym etiquette, plates not removed or put away, people using multiple pieces of equiptment unneccessarily, poor spavial awareness. I managed 3 sessions and have requested a cancellation.

Reply from JD Gyms - Leeds Kirkstall Road
Gym is dirty and half the equipment doesn't work

Reply from JD Gyms - Leeds Kirkstall Road
All equipment needs fixing . Toilets smells.
Lazy staffs that don’t do anything.
Bad hygiene

Reply from JD Gyms - Leeds Kirkstall Road
No cleaning station or cloths/roll provided to keep the machines clean after use. A dispenser with wipes would atleast be something.
Way too many cardio machines and only one of each strength machine. There should be atleast 2 of each machine, especially the basic ones like leg extensions and back extensions.
Not a single vegan option in the vending machine which I find surprising given the massive health benefits

Reply from JD Gyms - Leeds Kirkstall Road
Of course they made the process to leave the gym long and annoying it's over crowded and don't have enough machines and they are broken constantly don't go here the show isn't worth the effort

Reply from JD Gyms - Leeds Kirkstall Road
The women’s section definitely needs improvement. It is extremely hot and thete is little variety in weights. Please add more in.

Reply from JD Gyms - Leeds Kirkstall Road
consistently being logged out and unable to use the gyms services while still paying. tried to solve the issue via enquiry, never heard back, tried to phone, never answered the phone, tried to email, email never answered. I have now made two memberships and payed the fee TWICE and my newest account has defaulted too. I can't get in contact with anyone to fix this issue.

Reply from JD Gyms - Leeds Kirkstall Road
The gym has potential, but it’s let down by poor equipment availability and organisation. There aren’t enough leg machines; the leg press, leg extension, and lying leg curl are always in use, which makes training legs quite frustrating.
The free weight area is also messy most of the time. Dumbbells are rarely in the right place and weights are often left scattered across the floor, which makes it harder to find what you need.
Would be a much better gym if it was managed more closely and had more leg equipment added.

Reply from JD Gyms - Leeds Kirkstall Road
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