I have been working with Rhona since the end of January. She has gotten me to a place where I enjoy going to the gym at opening, learning about foods and how to stay in a deficit but also enjoy a swee... See more
Company replied
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I have been working with Rhona since the end of January. She has gotten me to a place where I enjoy going to the gym at opening, learning about foods and how to stay in a deficit but also enjoy a swee... See more
Company replied
The gym has a good variety of kit, including some more 'niche' items like sleds and wallballs. There's a great selection of kettle bells and dumbbells too. The changing rooms are also nice. However, t... See more
Company replied
If you're a newbie to the gym scene just returning after a while off, avoid this company as they're more interested in taking your money 1st before anything else. Also they don't indicate about ind... See more
I really love coming to this gym, all of the facilities are great and it has everything I need. I started a personal training programme with Rhonafit. She really takes time to understand an individual... See more
Company replied
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Craigmont Drive, Maryhill Road, G20 9BS, Glasgow, Scotland, United Kingdom
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It is a safe space.. dynamic and enjoyable and excellent machines

Reply from JD Gyms - Glasgow North
gym is really clean, including changing and toilet areas. Usually always able to get onto cardio machines. Sometimes there is a wait for the weight machines depending on the time/day that you go

Reply from JD Gyms - Glasgow North
Good range of cardio equipment and different areas to the gym such as functional areas. I don’t like the layout that much. For example the toilets and the sinks are quite a distance from the changing area.
A lot of the weight equipment felt quite grimy compared to other gyms I’ve used and felt older, not as robust, more awkward to use and not as smooth running as other gym equipment.
There’s not enough cleaning stations near the weight equipment. Not a fan that the hours are only 0600-2200.
EE doesn’t get phone reception inside either so I didn’t feel great that I wouldn’t be able to contact someone in the event of an emergency.

Reply from JD Gyms - Glasgow North

Reply from JD Gyms - Glasgow North
JD Gyms customer service is an absolute joke. I cancelled my membership in accordance with the contract, four weeks in advance. In the meantime, I cancelled my Direct Debit, since it didn’t really matter because I had already given the required four weeks’ notice. My account was either suspended or deleted, and I never received any link to reset my password. Despite making a hundred attempts to reset it, I got no access. Emails are answered after ten days, sometimes even longer, and nobody ever answers the phone – it’s practically impossible to get through. As a result, I lost a whole month that I had already paid for in advance. I had no access to the gym for a month, even though it was paid. Once again, customer service is pathetic. Never again JD Gyms
One more thing – customer service replied to me saying that my account is not closed and that I should have access to the gym until September 29th. So I’m asking: how exactly was I supposed to have access to the gym if the password reset link never arrived? Despite a hundred attempts to reset my password, I have not had and still do not have the possibility to log into my account to get access to the gym. What a bloody joke

Reply from JD Gyms - Glasgow North
Great introductory joining fee, excellent facilities, helpful staff and convenient opening hours🤩🤩🤩

Reply from JD Gyms - Glasgow North

Reply from JD Gyms - Glasgow North
I've only been there one week buy the equipment and space is fantastic. I need some guidance as I fell 20 feet and crushed my legs. So I'm limited to what I can do. It would be helpful if I was shown what would be best for me and what classes would be helpful.

Reply from JD Gyms - Glasgow North
Gym equipment is decent, and there's always items I can use which is helpful. Accessibility in terms of parking is poor, and when raising this to the gym I've had no response.
I would not recommend using this gym if you are a wheelchair user or require accessible parking as it is misused by members.

Reply from JD Gyms - Glasgow North
The gym is ok but the problem is the changing room is upstairs with sauna its should be downstairs
Thanks

Reply from JD Gyms - Glasgow North
Suna is nice but JD definitely needs work on hygiene, shower is too slow and the bathrooms are smelly

Reply from JD Gyms - Glasgow North
Joined your location Glasgow North and after only two days notice the treadmills are disgusting with old and new sweat marks. Not great for hygiene or health issues. Clearly notice that they haven’t been cleaned at all. Unfortunate as I do love that location.

Reply from JD Gyms - Glasgow North
Very good equipment quite busy at times have to wait about people are waiting when your doing your workout very good staff positive service not too small of a gym I enjoy it

Reply from JD Gyms - Glasgow North
Top quality training equipment and immaculately clean.

Reply from JD Gyms - Glasgow North
Don't like.Grime, sweat, and wear and tear,no disinfectant and no Wipes for cleaning equipment

Reply from JD Gyms - Glasgow North
Good amount of equipment would like more classes

Reply from JD Gyms - Glasgow North
Good sized gym. Plenty of equipment available, even during busy periods. Good range of classes to select from. Nice changing facilities. All round good gym experience.

Reply from JD Gyms - Glasgow North
No staff to show me around and to show me how to use the instrument.

Reply from JD Gyms - Glasgow North
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