JD Gyms - Doncaster Reviews 356

TrustScore 3 out of 5

3.0

Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ Doncaster, England, GB


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Rated 5 out of 5 stars

Easy access, love that it’s 24/7! Equipment is quality and repaired in a timely manner. It feels safe and secure onsite. Staff are approachable and friendly. The changing facilities are ok, toilets ca... See more

Company replied

Rated 3 out of 5 stars

First time going JD gym and didn't even had first months discount (( very big mess in gym, equipment all over, nobody cares to put things back in place. Some machines are one a peace and people piled... See more

Company replied

Rated 5 out of 5 stars

Big open space, plenty of equipment, there were no blue roll dispensers or sprays anywhere, to be able to clean equipment down before/after use. Plenty of equipment giving plenty of choice during... See more

Company replied

Rated 4 out of 5 stars

Good variety of equipment in good condition and kept clean. My only criticism at this point is unfortunately the mens toilets have been out of action for 2 days now which isn't ideal.

Company replied


Company details

  1. Gym

About JD Gyms - Doncaster

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ, Doncaster, England, United Kingdom

  • 1302246049

3.0

Average

TrustScore 3 out of 5

356 reviews

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Rated 5 out of 5 stars

Very good plenty of machine to use and…

Very good plenty of machine to use and seems very friendly gym ..
Price is average

31 May 2026
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Reply from JD Gyms - Doncaster

Hello – Thanks for taking the time to leave this review.
We’re really pleased to hear you’ve found the gym friendly with plenty of machines available to use, making your workouts more convenient. It’s great to know you’re having a positive experience overall.
The JD Gyms Team 💚

Rated 5 out of 5 stars

So far so good

So far so good

25 May 2026
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Reply from JD Gyms - Doncaster

Hello – Thanks for taking the time to leave this review. We’re glad to hear that things are going well so far. We hope you continue to enjoy your experience at the gym.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Class instructors are fab as too are…

Class instructors are fab as too are classes. Female changing rooms are always drab and grubby, badly in need of upgrade. Floor in studio always dirty.

23 May 2026
Unprompted review
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Reply from JD Gyms - Doncaster

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!

It’s great to hear you’re enjoying the classes and finding the instructors fab – we’ll be sure to pass that on 🙌

We’re really sorry to hear about your experience with the cleanliness of the female changing rooms and the studio floor. This isn’t the standard we aim to provide, and we understand how important a clean and well‑maintained environment is for your workouts. We’ll ensure your comments are passed on to the gym team so this can be addressed.

If you ever notice anything during your visit, please don’t hesitate to let a member of staff know so it can be sorted as quickly as possible.

Thanks again for your feedback!

The JD Gyms Team 💚

Rated 4 out of 5 stars

Good equipment

Good equipment. The demand for the equipment for inner thighs is high so more of this is required. Brighter settings are better for me. I didn't quite like the lighting

1 November 2025
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Reply from JD Gyms - Doncaster

Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!

It’s great to hear you’re happy with the equipment overall 👍

We also appreciate your suggestions around increasing the availability of inner thigh machines – it’s really helpful for us to know which areas are in high demand.

We’re sorry to hear the lighting hasn’t been to your preference. We understand how important the environment is for your workout, so your feedback has been noted
.
Thanks again for your comments – it really helps us continue to improve the experience for all our members 💪

The JD Gyms Team 💚

Rated 3 out of 5 stars

First time going JD gym and didn't even…

First time going JD gym and didn't even had first months discount (( very big mess in gym, equipment all over, nobody cares to put things back in place. Some machines are one a peace and people piled to do exercises.

6 May 2026
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Reply from JD Gyms - Doncaster

Thank you for taking the time to leave this review. We’re sorry to hear that your first experience didn’t meet expectations. We understand how frustrating this can be, especially when it impacts your ability to start your workout comfortably.
We do ask all members to return equipment after use so the gym remains safe and organised for everyone, and we appreciate you highlighting this. Thank you for sharing your feedback with us.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Best Gym

Nice Experience!

3 May 2026
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Reply from JD Gyms - Doncaster

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!

We’re really glad to hear you’ve had a nice experience with us – thanks for sharing 👍

The JD Gyms Team 💚

Rated 1 out of 5 stars

They charged me £10 for the first…

They charged me £10 for the first month, but I cannot access the gym now because it shows I don't have a membership. No phone number is provided to sort this out. Absolutely shocking.

7 May 2026
Unprompted review
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Reply from JD Gyms - Doncaster

Thank you for taking the time to leave this review. If you’re unable to gain entry, please press the green buzzer at the entrance so a member of the team can assist you and check your membership details. The team on site will be able to take a look and help resolve access issues as quickly as possible. Thank you for sharing your experience with us.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Good saunas but sometimes when I want…

Good saunas but sometimes when I want to use it they are switch off. A lot of kids messing about and there is nobody to tell them off. Maybe more staff should approach people about putting the weights back after using.

29 April 2026
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Reply from JD Gyms - Doncaster

Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the saunas 👍
We’re sorry to hear they haven’t always been available when you’ve wanted to use them.
We also understand how frustrating it can be when other members aren’t following gym etiquette. We’d always encourage you to speak to a member of staff on the gym floor, who will be happy to step in and assist.
Thanks again for sharing your feedback – it helps us continue to improve the experience for everyone 💪
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good variety of equipment

Good variety of equipment in good condition and kept clean.

My only criticism at this point is unfortunately the mens toilets have been out of action for 2 days now which isn't ideal.

14 April 2026
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Reply from JD Gyms - Doncaster

Hello - Thanks for taking the time to leave a review. We’re glad parts of your experience were positive, and we’re always keen to improve. Member feedback is really important to us, and we always make sure it’s reviewed so we can continue improving the experience we offer.
Thanks, The JD Gyms Team 💚

Rated 2 out of 5 stars

Seems to take ages for equipment to be…

Seems to take ages for equipment to be repaired. Open electrical panel in men’s room. Full of underaged members, as a local school teacher I see half of my year z10 class here. Doncaster

27 July 2025
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Reply from JD Gyms - Doncaster

Hello – Thanks for taking the time to leave this review. We’re sorry to hear about your concerns during your visits to our Doncaster gym. Our teams do carry out regular maintenance checks and work with engineers to get machines back in use as quickly and safely as possible.
Regarding age requirements, all members must meet the minimum age to use the gym. If there is any doubt, the team are able to request valid ID to verify age.
The JD Gyms Team 💚

Rated 5 out of 5 stars

New Member

Easy access, love that it’s 24/7! Equipment is quality and repaired in a timely manner. It feels safe and secure onsite. Staff are approachable and friendly. The changing facilities are ok, toilets can often be dirty, especially the sanitary bins and in the toilet cubicles. The shower facilities are good!

12 April 2026
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Reply from JD Gyms - Doncaster

We're happy you find our gym accessible and appreciate the 24/7 availability and well-maintained equipment.
The JD Gyms Team 💚

Rated 3 out of 5 stars

I like the environment of the gym as…

I like the environment of the gym as it’s well equipped and neat but the only thing am dissatisfied with is Trainer, which as a new member of the gym I can’t find the trainer assigned to me which this is really not helping me.

2 April 2026
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Reply from JD Gyms - Doncaster

Hello – Thanks for taking the time to leave this review. We’re pleased to hear you’re enjoying the environment, equipment and cleanliness of the gym. Inductions and trainer support can be arranged directly with the gym team, so please feel free to speak with a member of staff on your next visit and they’ll be happy to advise. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Great first day back at the gym!

The gym is great! I’m getting back into it so was nervous to go but it was absolutely fine. Lots of machines, rooms for classes and different things. There was a lovely PT there called Hayleah who I spoke to about PT sessions and she gave good advice about looking at all the PT’s on the board, looking at their socials etc to get a feel of who I think I’d be more suited to for my goals. She was very friendly and approachable!
The only negative for me was that the showers in the female changing rooms smelt of urine.

25 March 2026
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Reply from JD Gyms - Doncaster

Hello - Thanks for taking the time to leave a review. We’re glad parts of your experience were positive, and we’re always keen to improve. We’re sorry to hear about the cleanliness issues you’ve experienced, as this isn’t the standard we aim to provide and will ensure you comments are passed on.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Weights machine refurb desperately needed

It’s a big gym with a decent variety of equipment I do think the weights machines by the cardio equipment are desperate either to be serviced or replaced missing hand grips pads etc some not operating smoothly

23 March 2026
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Reply from JD Gyms - Doncaster

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your experience was affected by issues with our equipment. We understand how frustrating this can be, and we appreciate you raising your concerns with us.
The JD Gyms Team 💚

Rated 3 out of 5 stars

QR code 🤬

Can never get in takes ages to sap the qr code

13 March 2026
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Reply from JD Gyms - Doncaster

Hello – We’re really sorry that you have had issues accessing the facilities. If you are ever struggling, there is a green button available near the entrance/exit which will alert a member of staff to come over and assist further.
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Sauna doesn’t work

Sauna doesn’t work. It didn’t get hot, I was in there for 25mins and didn’t break a sweat. I asked a manager and she says it needs to be reset every 4 hrs which isn’t normal. Every time I go in there it’s the same problem. Also women wearing their workout clothes in the sauna and it smelt so bad

1 March 2026
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Reply from JD Gyms - Doncaster

Hello – Thanks for taking the time to leave this review. We’re sorry to hear about your experience with the sauna. We understand how frustrating this can be. If you notice the temperature isn’t right while you’re in the gym, please let a member of the team know so they can take a look. Regarding sauna etiquette, we do ask all members to follow the gym rules when using the facilities, and the team are always available to support with this on site. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

In the male changing room the sauna stinks of piss and sometimes stinks of sick or vomit aswell. Also shower drain stinks of piss. These facilities needs cleaning

Everytime I go in the doncaster gym. In the male changing room the sauna stinks of piss and sometimes stinks of sick or vomit aswell. Also shower drain stinks of piss. These facilities needs cleaning

18 February 2026
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Reply from JD Gyms - Doncaster

Hello – Thanks for leaving a review. Sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on Doncaster@jdgyms.co.uk
Best wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

Massively oversubscribed.

Doncaster Branch
Massively oversubscribed.
It's all about the money.
Been going for 5 years and it's never been this bad even with the new year resolution guys in the first 3 months of a new year.
Cheap equipment that easily breaks and takes an age to repair.
On the big cable in the centre the left hand side height selector is faulty but because it does work in a fashion, it's never been fixed.
Full of kids who im sure are under age.
All in all id expect more consideration and professionalism for £300+ per year.
I've found i have to go later and later to get on anything. Currently 11pm
Stop taking new members!!

19 February 2026
Unprompted review
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Reply from JD Gyms - Doncaster

Hello – Thanks for taking the time to leave this review. We’re sorry to hear your recent visits haven’t met expectations, including how busy the gym feels. We understand how frustrating this can be, especially when you’ve been a long‑standing member, and we appreciate you raising your concerns with us.
The JD Gyms Team 💚

Rated 1 out of 5 stars

What an unwelcoming place this is

What an unwelcoming place this is. It's busy and chaotic in the evenings with not enough kit. Kit missing attachments and pins. Young, and I mean 12 year olds using kit. The language is obscene. Had to ask a group of lads not to vape next to me. If looks could kill. FFS.

16 February 2026
Unprompted review
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Reply from JD Gyms - Doncaster

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your experience was affected by how busy the gym felt, and the behaviour of other members. We understand how frustrating this can be, and we appreciate you raising your concerns with us.
The JD Gyms Team 💚

Rated 1 out of 5 stars

They don't cancel if you want to cancel

My husband cancelled about a year ago submitting an online form as no one in the gym can do it. Also no way to do it on the phone. Nothing happened and kept taking payment. He then did it again and got an email back saying the last payment would be in 28th October.
He then checked his bank statement yesterday and they have been taking the direct debit every month since then. Bank have refunded and cancelled all future payments. Absolute joke of a company and will just go in your bank whenever they want. You can bet if he had cancelled he'd have their rottweiler debt collectors after him (which I also experienced some years ago when I cancelled).

Edit following reply from JD gym. I had letters from Harlands debt collectors myself previously when I had cancelled and cancelled my direct debit. See point 5.8 in their TS&C's which totally blows out of the water the reply to this review by JD gyms claiming the don't use debt recovery. I have tried to add a screen shot of this but it will not let me.

The cancellation process clearly doesn't work. Based on my husband's recent experience and the email that confirms cancellation also states not to cancel the direct debit and gives the date of the last payment. Never again will either of us use JD gyms because of this.

6 February 2026
Unprompted review
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Reply from JD Gyms - Doncaster

Hello - Please know we always aim to respond to queries as efficiently as we can, but we would always advise to check your junk/spam folder in case our emails have been sent there! I can confirm JD Gyms are not affiliated with any debt collectors, and as per our terms and conditions you’re more than welcome to cancel your direct debit at any time to avoid any further payments.
The JD Gyms Team 💚

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