JD Gyms - Cheltenham Reviews 104

TrustScore 4.5 out of 5

4.6

The Roundhouse, 19 Gloucester Road, Cheltenham, GL51 8NE Gloucestershire, GB


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Rated 1 out of 5 stars

Good gym but spoils it with no air con literally can not breath in there jd is abig franchise air con should not be a problem gym group round the corner has air con and isnt as big a franchise making... See more

Company replied

Rated 5 out of 5 stars

JD Gyms is clean, big, well equipped and has a huge variety of people attending. Not an intimidating gym in anyway. Sarah Pickering is a fantastic PT, pushes you relentlessly to reach what you are cap... See more

Company replied

Rated 5 out of 5 stars

Joined JD Gym - Cheltenham because of the amazing PT Sarah Pickering and I have never looked back! I could be having the worst day and by the time I leave that gym after one of Sarah’s sessions, I’m f... See more

Company replied

Rated 5 out of 5 stars

Great gym to train, always kept clean and tidy. Awesome choose of equipment to use and PT’s always available for help if needed. Have now joined a Saturday morning group PT class with Carlos to impr... See more

Company replied


Company details

  1. Gym

About JD Gyms - Cheltenham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • The Roundhouse, 19 Gloucester Road, Cheltenham, GL51 8NE, Gloucestershire, United Kingdom

  • 01242 500222

4.6

Excellent

TrustScore 4.5 out of 5

104 reviews

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1-star

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Rated 1 out of 5 stars

Good gym but spoils it with no air con…

Good gym but spoils it with no air con literally can not breath in there jd is abig franchise air con should not be a problem gym group round the corner has air con and isnt as big a franchise making me wanna move tye heat in the gym is just to much

27 May 2026
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hello – Thanks for taking the time to leave this review. We’re glad to hear you think it’s a good gym, but we’re sorry to hear that the temperature has made your experience uncomfortable. We understand how important airflow is when training, especially during busy periods or warmer weather. Thank you for sharing your feedback,
The JD Gyms Team 💚

Rated 1 out of 5 stars

No‑Contract, but Still Can’t Cancel

I joined the no‑contract membership because I only go to the gym in winter. I thought I could cancel at any time.
I sent the cancellation form one week before my next payment. They replied and said they received it, but told me the membership was not cancelled and that I had to wait. After that, they charged me for one more month.
I wanted to stop the direct debit, but the website warns about extra administration fees, which feels wrong. The cancellation was confirmed only after the extra payment had already been taken.
£30 is not a lot of money, but the feeling of being tricked is very bad. I will not join JD Gym again, I will not shop at JD Sports again, and I will warn others.

18 April 2026
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review. We’re really sorry to hear about your experience. As our memberships are non‑contract, members are free to cancel at any time, so we never want the process to feel difficult or frustrating. We value your feedback and will take it into consideration as we continue to improve our member experience.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Equipment needs fixing, not enough lockers

I’ve been a member since the Cheltenham branch opened. The Safety Squat Bar has been missing the main pad for over a year. I don’t understand why the membership is so expensive if it’s not to fund the upkeep of equipment

Also why does the gym allow for people to use the lockers when they are not in the gym. I was 1 of 5 members in the gym and all the lockers were in use. Which meant I had to carry my bag around.

30 January 2026
Unprompted review
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Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, Member feedback is really important to us, and if you do have any concerns about the equipment or facilities, please notify staff on site as soon as you can.
Thank you, The JD Gyms Team 💚

Rated 3 out of 5 stars

Please invest in a Minibeast!

Great range of equipment although some not designed for people with certain conditions… arthritis, loss of balance to name a few.

If you had a machine called the Minibeast which combats these problems helping people keep the right posture whilst feeling supported then like myself I wouldn’t be so restricted as to what I can and cannot use. As I have a bad back, my friend has loose cartilage behind the kneecap and shoulder impingement along with loss of balance so she feels she cannot work the muscles she wants to effectively.

17 January 2026
Unprompted review
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Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we greatly appreciate member feedback and use it to continuously improve..
The JD Gyms Team 💚

Rated 3 out of 5 stars

Too many posers

There are lots of young boys (18-20 year olds) in the changing room posing in the mirrors and taking photos of themselves when people are naked and trying to get dressed in the background.
This is not okay, and needs to be policed accordingly.

1 November 2025
Unprompted review
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Reply from JD Gyms - Cheltenham

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Mark was an absolute beast!

Mark was an absolute beast!

11 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Mark is fab

Mark is fab, early morning gym psychopath, but super friendly.

11 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Mark townsend great guy

11 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Mark was very friendly when doing a…

Mark was very friendly when doing a dead hang challenge

11 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great service from mark

11 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Marc is very helpful and kind

11 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hello - We appreciate you taking the time to leave us a review and are so glad the staff were helpful! ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Really good gym and really nice…

Really good gym and really nice employees mark treated me very well

11 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great atmosphere ,great machines and…

Great atmosphere ,great machines and great staff

3 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym to train

Great gym to train, always kept clean and tidy.
Awesome choose of equipment to use and PT’s always available for help if needed.
Have now joined a Saturday morning group PT class with Carlos to improve my fitness has he has completely motivated me.

3 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hello, we're happy you find our gym a good place to achieve your fitness goals. Thank you for the positive feedback!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Carlos is great and friendly and great…

Carlos is great and friendly and great at tips for Hyrox and always rocking cool trainers! If I could put 6 stars I would - 😉

3 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and positive feedback for our staff!
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Love it!

Clean, always a lot of available machines. Staff is friendly. I wish there were more areas like the on with the mats against the wall in the smaller weight section. Besides that it's great! I always recommend to friends looking for a gym.

3 November 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Really good Gym

Really good Gym. Nice and clean.very helpful staff.
Lots of equipment

20 October 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good range of equipment

Always clean and tidy. Good range of equipment

20 October 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Carlos was a legend

Carlos was a legend

16 October 2025
Unprompted review
JD Gyms - Cheltenham logo

Reply from JD Gyms - Cheltenham

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

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