JD Gyms - Birmingham Reviews 

462
•
TrustScore 3 out of 5

2.9

Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The gym looks good from the outside but once you start going there for a while u realise that the equipment isn’t taken care of properly. Half the time the cable pins are missing or there’s some type... See more

Company replied

Rated 5 out of 5 stars

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... See more

Company replied

Rated 3 out of 5 stars

The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being... See more

Company replied


Company details

  1. Gym

About JD Gyms - Birmingham

Written by the company

Membership Help

Find a Gym

Membership Help

Looking for a gym with incredible energy, state-of-the-art gym equipment and everything you need to achieve your fitness goals? At JD Gyms, our premium facilities are designed to help you train harder, feel better, and achieve more.

From expansive free-weights areas, industry-leading cardio machines, and dedicated functional fitness zones to luxury changing rooms, saunas and loads of fitness classes running every month*, we're here to help you get the most out of your workouts. Whether you're focused on weight loss, strength training, muscle building or overall fitness, our gyms have got you covered.

We've been raising the bar since 2014, redefining what people should expect from a gym membership, combining premium facilities with affordable prices to deliver an experience that stands out from the crowd. With over 100 gyms across the UK, we're one of the fastest-growing fitness brands, helping thousands of members stay motivated, build confidence and reach their goals every day.

It's time to stop settling for average gyms and workouts. Join a welcoming community of like-minded members at a gym near you, and enjoy access to top-tier equipment, unlimited fitness classes and flexible gym memberships.

You can find us by visiting www.jdgyms.co.uk *Facilities vary by club, see individual gym pages on our website for details.

Contact info

  • Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom

  • 1212706921

2.9

Average

TrustScore 3 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(462)

4,299 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good nice I like and so big place…

Very good nice I like and so big place thank you so much thanks 👍

3 November 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the gym and finding it spacious with everything you need for your workouts 🙌 We’re really pleased you’re having such a positive experience with us.
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚

Rated 2 out of 5 stars

Most of the pins were missing from the…

Most of the pins were missing from the weight machines so they were unusable

24 October 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
We’re sorry to hear about your experience with the weight machines. We understand how frustrating it can be when equipment is unusable due to missing pins, especially when it impacts your workout. Our teams do carry out regular maintenance checks and replace missing parts where required, and we’ll ensure your comments are passed on to the gym team so this can be reviewed.
Thanks again for bringing this to our attention.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Disgusting JD GYM BIRMINGHAM

Iv been a member of the Halesowen branch and recently had to use the Birmingham branch, Now me thinking Birmingham JDGym would be the ultimate of JD gyms and I was disappointed.
Weights missing, weights are old, machines broken and tired equipment,generally just not a nice atmosphere.
Changing rooms lockers broken, old seating.
Showers had an unpleasant smell, and the floor was brown, but is meant to be grey.

Just isn’t a great experience or advertisement for JD GYM.
And this is all at charge per month.

Thanks not happy.

27 October 2026
Unprompted review
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
We’re sorry to hear that your experience at our Birmingham gym didn’t meet expectations. We understand how frustrating it can be when equipment is missing, out of order or not maintained to the standard you expect. We’re also disappointed to hear your comments regarding the atmosphere, changing rooms and shower facilities, as this isn’t the experience we aim to provide for our members. Your feedback regarding the condition of the equipment, lockers and cleanliness will be passed on to the gym team for review.
Thanks again for your honest feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Best gym in the town.

Best gym in the town.

31 March 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s fantastic to hear you rate us as the best gym in town 🙌 We’re really pleased you’re enjoying your experience with us and making the most of everything the gym has to offer.
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚

Rated 3 out of 5 stars

The gym looks good from the outside but…

The gym looks good from the outside but once you start going there for a while u realise that the equipment isn’t taken care of properly. Half the time the cable pins are missing or there’s some type of problem with them and the lat pull downs are usally broken aswell which only leaves 1 or 2 working ones which makes it harder to workout quickly

13 October 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
We’re sorry to hear that the equipment hasn’t met your expectations. We understand how frustrating it can be when cable pins are missing or equipment is out of order, especially when it limits your workout options and leads to longer waiting times. Our teams do carry out regular maintenance checks and work to resolve equipment issues as quickly as possible, but we’ll ensure your comments regarding the cable machines and lat pulldowns are passed on to the gym team for review.
Thanks again for your feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Too many kids there that mess about and…

Too many kids there that mess about and ruin the equipment. Showers are always dirty. Half the equipment aren't working.

12 October 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
We’re sorry to hear about your experience. We understand how frustrating it can be when equipment is out of order, the showers and facilities don’t meet expectations, and other members’ behaviour impacts your workout. Creating a clean, welcoming and well-maintained environment is important to us, so we’ll ensure your comments regarding the equipment, cleanliness and overall gym experience are passed on to the gym team for review.
Thanks again for your feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

it’s great but i wish there was more…

it’s great but i wish there was more stair masters

9 October 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the gym overall 🙌 We also appreciate your suggestion regarding additional StairMasters. We understand these are a popular piece of equipment, and it’s really helpful for us to hear which machines members would like to see more of. We’ll ensure your feedback is passed on to the relevant team for review.
Thanks again for your feedback, and keep up the great work 💪
The JD Gyms Team 💚

Rated 1 out of 5 stars

Had some issues in the changing room…

Had some issues in the changing room because I was the only white person here . Went to work out. The open area smelled so I left. The worst JD gym I’ve been to

12 October 2026
Unprompted review
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
We’re sorry to hear that your experience didn’t meet expectations and that you felt uncomfortable during your visit. Creating a welcoming environment for all members is extremely important to us, so it’s disappointing to hear this was not your experience.
We’re also sorry to hear about your comments regarding the smell in the gym, and we’ll ensure this feedback is passed on to the gym team for review.
Thanks again for bringing this to our attention.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Small

I am rating a one star for JD gyms is because they have a very small sections for women. This is the Newtown branch. The women’s side only have the treadmill and stair master mostly. There are no weights and it’s also a very small space. This is very problematic for those who are uncomfortable in the mix section so they want to be in the woman’s section onto to find out there’s not as many equipment as there is in the mix sections. Also you have to bring your own pad lock or pay to get one there. I do not believe this should be happening.

28 September 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hello. Thank you for taking the time to leave this review and share your feedback. We appreciate your comments regarding the women's area and understand your concerns around the space and equipment available. We always welcome feedback on the facilities our members would like to see, and we're sorry to hear the current setup has not met your expectations. Thank you for taking the time to share your experience with us.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Not very accommodating

Not accommodating of different needs, neither organised. Finally toilets always have a lingering stench that surrounds that whole area, nor clean.

23 September 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hello. Thank you for taking the time to leave this review and share your feedback. We're sorry to hear that your experience has not met your expectations. We understand the importance of providing a welcoming environment that caters to the needs of all our members, and we're disappointed to hear you've found this has not been the case. We're also sorry to hear about your concerns regarding the cleanliness and condition of the toilet facilities.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Very good gym

Very good gym and many machines on the gym

20 September 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi - Thank you for taking the time to leave us a review. We're so glad to hear you're enjoying the gym and appreciate the variety of equipment available for your workouts.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Needs serious improvement

Needs serious improvement. The gym is cramped, the AC doesn't work, and key equipment like the boxing bags are broken or missing. The layout is inconvenient, staff are rarely visible, and new members don't even get a welcome tour. For these reasons, I won't be staying a member for much longer.

18 September 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hello – Thank you for taking the time to leave a review.
We're sorry to hear that the gym has not met your expectations. We understand how frustrating it can be when key equipment is unavailable or not functioning correctly, and facilities such as air conditioning are not performing as expected. We're also disappointed to hear that your introduction to the gym did not provide the level of support and welcome you were looking for as a new member.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Friendly atmosphere

Friendly atmosphere, open 24 hours so I can train when it suits me. Womens only section 👍

17 September 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hello - Thanks for taking the time to leave this review. We know that everyone likes to workout at different times so being open 24/7 means we can provide for everyone at anytime! We are happy to hear you’re enjoy using the gym!
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Prayer mats on the ground floor is…

Prayer mats on the ground floor is unacceptable, unwelcoming and territorially marked (basically saying this is a muslim only gym), everyone is in the gym to exercise and partially socialise, the place is basically hostile, many people are bothered about it but i doubt they have written to JD GYM. I think il be cancelling my membership

31 August 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
We’re sorry to hear that your experience at the gym has left you feeling uncomfortable. JD Gyms is committed to providing a welcoming and inclusive environment for all members, regardless of their background, beliefs or personal circumstances.
We appreciate you sharing your concerns and will ensure your feedback is passed on to the relevant team for review. We always want our members to feel comfortable when using our facilities and value feedback that helps us improve the member experience.
Thanks again for taking the time to share your thoughts.
The JD Gyms Team 💚

Rated 1 out of 5 stars

JD gym Birmingham is not good by any means

The weights are scattered all over the 1st floor area. There are little to no facilities where you can practice or train calisthenics skills because the roofs are too low down. It’s also quite small, in comparison to the JD gym in my hometown despite being £7 more monthly and £84 more annually.

12 September 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hello – Thank you for taking the time to leave a review.
We’re sorry to hear that the layout and facilities have not fully met your expectations. We appreciate your feedback regarding weights not being returned to their designated areas. Each gym varies in size, layout, facilities, and membership pricing, but we will ensure your comments are shared with the team for review.
The JD Gyms Team 💚

Rated 1 out of 5 stars

This review is solely for JD Gym Birmingham

This review is solely for JD Gym Birmingham. I had been a member of JD gyms for almost 5 years. I was originally at the West Brom branch but moved to the Birmingham one due to moving house. This gym has made me single handedly move to Foundry Gym.

The machines at this gym are always broken and never fixed in a timely manner. The leg extension machine had been broken since June, it is not september and it still hasn’t been fixed or replaced. Pins are always missing out of machines and there always a god awful smell when you first walk in. The gym needs some serious attention. £30 a month for an absolute garage environment.

JD gym west brom has a place in my heart, but the birmingham branch has severely ruin JD gym for me.

10 September 2026
Unprompted review
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hello – Thank you for taking the time to leave a review.
We're sorry to hear that your experience at our Birmingham gym has not met your expectations. We appreciate your loyalty as a JD Gyms member over the last five years and are disappointed to hear that your experience at this location has left you feeling this way.
We understand how frustrating it can be when equipment remains unavailable for an extended period, particularly popular machines. We also appreciate your comments regarding missing pins and the condition of the gym environment.
Your feedback regarding equipment maintenance will be shared with the team for review.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Changing rooms showers and toilets are…

Changing rooms showers and toilets are in immediate need of improvement and maintenance. No running hot water in showers. A stench coming from the drains.

Black mould on the ceiling of the gym in various areas including workout areas bathrooms and showers.

31 August 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Thank you for the review. We understand the importance of cleanliness when in our gyms and will ensure your feedback is passed onto the Birmingham team. Our cleaning teams frequently go around the gym and are always on hand should you notice anything, please just let them know.
Thank you, The JD Gyms Team 💚

Rated 4 out of 5 stars

More equipment

Having rejoined the gym since terminating it in 2024 I am happy to see the layout of the women's section has been changed with more training machines that actually work.
However, toilets still have the same bad smell.

1 September 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hello - Thanks for taking the time to leave a review. We’re glad parts of your experience were positive, and we’re always keen to improve. Please feel free to share any suggestions you may have with the gym team directly on your next visit.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice job I like

Nice job I like

29 September 2025
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

We are so happy to hear you enjoyed your experience with us. Thank you for your kind words!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Sauna great always heated

Sauna great a lot of space and equipment

22 August 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi - Thank you for taking the time to leave us a review. We're delighted to hear that you're enjoying the sauna and appreciate the space and equipment available. It's wonderful to know you're having such a positive experience.
The JD Gyms Team 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look