The gym looks good from the outside but once you start going there for a while u realise that the equipment isn’t taken care of properly. Half the time the cable pins are missing or there’s some type... See more
Company replied
Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The gym looks good from the outside but once you start going there for a while u realise that the equipment isn’t taken care of properly. Half the time the cable pins are missing or there’s some type... See more
Company replied
I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more
Company replied
Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... See more
Company replied
The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being... See more
Company replied
Written by the company
Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good nice I like and so big place thank you so much thanks 👍

Reply from JD Gyms - Birmingham
Most of the pins were missing from the weight machines so they were unusable

Reply from JD Gyms - Birmingham
Iv been a member of the Halesowen branch and recently had to use the Birmingham branch, Now me thinking Birmingham JDGym would be the ultimate of JD gyms and I was disappointed.
Weights missing, weights are old, machines broken and tired equipment,generally just not a nice atmosphere.
Changing rooms lockers broken, old seating.
Showers had an unpleasant smell, and the floor was brown, but is meant to be grey.
Just isn’t a great experience or advertisement for JD GYM.
And this is all at charge per month.
Thanks not happy.

Reply from JD Gyms - Birmingham
The gym looks good from the outside but once you start going there for a while u realise that the equipment isn’t taken care of properly. Half the time the cable pins are missing or there’s some type of problem with them and the lat pull downs are usally broken aswell which only leaves 1 or 2 working ones which makes it harder to workout quickly

Reply from JD Gyms - Birmingham
Too many kids there that mess about and ruin the equipment. Showers are always dirty. Half the equipment aren't working.

Reply from JD Gyms - Birmingham
it’s great but i wish there was more stair masters

Reply from JD Gyms - Birmingham
Had some issues in the changing room because I was the only white person here . Went to work out. The open area smelled so I left. The worst JD gym I’ve been to

Reply from JD Gyms - Birmingham
I am rating a one star for JD gyms is because they have a very small sections for women. This is the Newtown branch. The women’s side only have the treadmill and stair master mostly. There are no weights and it’s also a very small space. This is very problematic for those who are uncomfortable in the mix section so they want to be in the woman’s section onto to find out there’s not as many equipment as there is in the mix sections. Also you have to bring your own pad lock or pay to get one there. I do not believe this should be happening.

Reply from JD Gyms - Birmingham
Not accommodating of different needs, neither organised. Finally toilets always have a lingering stench that surrounds that whole area, nor clean.

Reply from JD Gyms - Birmingham

Reply from JD Gyms - Birmingham
Needs serious improvement. The gym is cramped, the AC doesn't work, and key equipment like the boxing bags are broken or missing. The layout is inconvenient, staff are rarely visible, and new members don't even get a welcome tour. For these reasons, I won't be staying a member for much longer.

Reply from JD Gyms - Birmingham
Friendly atmosphere, open 24 hours so I can train when it suits me. Womens only section 👍

Reply from JD Gyms - Birmingham
Prayer mats on the ground floor is unacceptable, unwelcoming and territorially marked (basically saying this is a muslim only gym), everyone is in the gym to exercise and partially socialise, the place is basically hostile, many people are bothered about it but i doubt they have written to JD GYM. I think il be cancelling my membership

Reply from JD Gyms - Birmingham
The weights are scattered all over the 1st floor area. There are little to no facilities where you can practice or train calisthenics skills because the roofs are too low down. It’s also quite small, in comparison to the JD gym in my hometown despite being £7 more monthly and £84 more annually.

Reply from JD Gyms - Birmingham
This review is solely for JD Gym Birmingham. I had been a member of JD gyms for almost 5 years. I was originally at the West Brom branch but moved to the Birmingham one due to moving house. This gym has made me single handedly move to Foundry Gym.
The machines at this gym are always broken and never fixed in a timely manner. The leg extension machine had been broken since June, it is not september and it still hasn’t been fixed or replaced. Pins are always missing out of machines and there always a god awful smell when you first walk in. The gym needs some serious attention. £30 a month for an absolute garage environment.
JD gym west brom has a place in my heart, but the birmingham branch has severely ruin JD gym for me.

Reply from JD Gyms - Birmingham
Changing rooms showers and toilets are in immediate need of improvement and maintenance. No running hot water in showers. A stench coming from the drains.
Black mould on the ceiling of the gym in various areas including workout areas bathrooms and showers.

Reply from JD Gyms - Birmingham
Having rejoined the gym since terminating it in 2024 I am happy to see the layout of the women's section has been changed with more training machines that actually work.
However, toilets still have the same bad smell.

Reply from JD Gyms - Birmingham

Reply from JD Gyms - Birmingham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.