Quite spacious, well facilities e.g. water machine. However, when exited, the apps could not be open. We could not get out until the staff open the gate for us. Would suggest to provide instructor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really enjoy training at JD Gym Aintree, especially the fitness classes (currently run by Sai) like Circuit and Burn are motivating and a great workout. The large studio space is a big plus. One dow... See more
Company replied
The staff are all friendly and helpful, Matt gave me an introduction to the gym and a guide to where everything is. He's very knowledgeable & was eager to help with a basic work out routine around a... See more
Company replied
They won't help me choose the right gym 😮💨 I signed up through an ad n it automatically signed me to anitree gym n I have messaged them to change it to hunt Cross gym but they didn't. This prevent... See more
Company replied
Company details
About JD Gyms - Aintree
Written by the company
Contact info
Switch Island, Leisure Centre, L30, Bootle, England, United Kingdom
- 01515562864
4.2
Great
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First experience in JD Gyms
Quite spacious, well facilities e.g. water machine.
However, when exited, the apps could not be open. We could not get out until the staff open the gate for us.
Would suggest to provide instructor to walk around with the member first time visit.
23 May 2026
Reply from JD Gyms - Aintree
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the space and facilities, including the water machine 👍
We’re sorry to hear about the issue you experienced when exiting the gym via the app. This isn’t the experience we want for our members, and we understand how frustrating that must have been. We’ll ensure your feedback is passed on.
We also appreciate your suggestion around having an instructor walk new members through on their first visit – that’s really helpful feedback and something we’ll share with the team. In the meantime, if you’d ever like guidance, please don’t hesitate to speak to a member of staff who will be happy to help 🙌
Thanks again for your comments!
The JD Gyms Team 💚
Needed a change and your gym is perfect…
Needed a change and your gym is perfect for working out and so clean an tidy staff are great
21 May 2026
Reply from JD Gyms - Aintree
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying your experience and that you’ve found the gym clean and tidy, with a great team to support you 🙌
Thanks again for your kind words, and we’re glad to be part of your fitness journey 💪
The JD Gyms Team 💚
Top quality gym
Top quality gym, staff are fantastic and helpful the best gym in the area I’ve tried them all, highly recommended.
25 April 2026
Reply from JD Gyms - Aintree
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s fantastic to hear you rate us as the best gym in the area and that you’ve had such a great experience with the team – we’ll be sure to pass on your kind words 🙌
Thanks again for the recommendation, and keep up the great work 💪
The JD Gyms Team 💚
Easy sign up
Staff are great and facilities and equipment perfect! Well priced as well
12 April 2026
Reply from JD Gyms - Aintree
Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚
Reply from JD Gyms - Aintree
Hi - Thank you for the 5 star review. It's really made our day 😀
The JD Gyms Team 💚
Reply from JD Gyms - Aintree
Hi - Thanks for leaving us a review, we are thrilled to see the 5 stars!
The JD Gyms Team 💚
Toilet always dirty .some machine is…
Toilet always dirty .some machine is out of action for many days
25 March 2026
Reply from JD Gyms - Aintree
Hi - Thank you for taking the time to share your feedback. We're sorry to hear about the issues you’ve experienced with the cleanliness of the toilets and equipment being out of action. We understand this is frustrating, and your feedback is valued as we continue to improve our facilities.
The JD Gyms Team 💚
Good selection off machines and varieties off waghts
Only just started the gym good place to start recommend it to everyone friendly professional staff no one is guging you or laughing at you which that's what you would think put me off going to be honest but know I have started it's addictive don't be scared or shy everyone has got to start somewhere and I think that's the best place 👍😁😉
13 March 2026
Reply from JD Gyms - Aintree
Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to provide our members with a safe space in which they can get a great workout in so, it's great to hear you enjoy using the gym overall!
Thanks, The JD Gyms Team 💚
Reply from JD Gyms - Aintree
Hello - We're glad you find our equipment excellent and our staff helpful. Thank you for your positive feedback!
The JD Gyms Team 💚
Good gym and easy access
8 September 2025
Reply from JD Gyms - Aintree
Hello - We're glad you find our gym good and accessible. Thank you for your feedback; we appreciate it greatly.
The JD Gyms Team 💚
Reply from JD Gyms - Aintree
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Amazing workers great atomoshere
30 December 2025
Unprompted review
Reply from JD Gyms - Aintree
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Underrated Gym
I covered in Aintree a while back whilst the GM Hollie was sunning it up. I had the pleasure of spending my time with Matt the Duty Manager, he didn’t need my support, he was on it, gym looked great, engagement was on point. I even managed to train and can recall my session being really fulfilling. Gutted I’ve not got to have a session since the refurb, it’s on my todo list 💚
20 August 2025
Unprompted review
Reply from JD Gyms - Aintree
Hello - Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience and that our staff have made such a positive impression.
Thanks, The JD Gyms Team 💚
Great gym
Great gym, plenty of equipment and up to date.
Sure if JD extended the opening hours it would take a lot of Pure Gyms customers
15 December 2025
Unprompted review
Reply from JD Gyms - Aintree
Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚
Reply from JD Gyms - Aintree
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Class didn’t go ahead
Turned up to a class on Saturday which didn’t happen. No communication about this and class still appeared on timetable
17 November 2025
Reply from JD Gyms - Aintree
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Can’t have access to changing room…
Can’t have access to changing room after 12at night and once you left the gym you can’t go back again you will have to wait for an hour then u can enter the gym again.
4 November 2025
Reply from JD Gyms - Aintree
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Just come back to this gym after a few…
Just come back to this gym after a few months away, I will see the month out then look for a new gym as this gym is now a joke, you literally cannot get on anything its rammed, people sitting on machines on their phone, ive now gone a few times at different times an each time its the same also full of young gangs of lads laughing an joking on the machines with absolute no care for people waiting,
17 September 2025
Unprompted review
Reply from JD Gyms - Aintree
Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities. If you notice other members are sitting on equipment, I would strongly advise approaching a member of staff on the floor who will be able to help further.
Best wishes, The JD Gyms Team 💚
Great and wonderful place to be
23 August 2025
Reply from JD Gyms - Aintree
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚
I think that this gym needs a serious…
I think that this gym needs a serious overall change and upgrade with new equipment due to it being old.
16 August 2025
Reply from JD Gyms - Aintree
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.