Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more
Company replied
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Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more
Company replied
Great gym machines and equipment. Staff are friendly and helpful, Libby is always happy to help me out with exercises, and they all create a positive atmosphere at the gym!
Company replied
The gym all around is pretty good has everything I need for a great workout! There was a lady called Libby who I was talking to recently and she was absolutely lovely made me feel so at home and c... See more
Company replied
The changing room for ladies are disgusting it’s smell so bad especially the shower and the sona I plan to shower there but it smells and its very dirty it makes me sick please have a look at it bc it... See more
Company replied
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Switch Island, Leisure Centre, L30, Bootle, England, United Kingdom
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The cleanest gym i have ever been in my life and the staffs are the loveliest people you will ever meet

Reply from JD Gyms - Aintree

Reply from JD Gyms - Aintree
The gym all around is pretty good has everything I need for a great workout!
There was a lady called Libby who I was talking to recently and she was absolutely lovely made me feel so at home and comfortable!
We even found out we both have a love for egg bites from Starbucks 🥚

Reply from JD Gyms - Aintree
Went in today to sign up for a new membership and Libby her name was was such a gem helped me out dearly such kind and caring and took her time explaining how it all works I will be telling my old gym class friends about her and this gym as the customer service I received today was amazing wish I could give more than 5 stars 😊

Reply from JD Gyms - Aintree
Libby was amazing, had a great little convo and such a boss girl!

Reply from JD Gyms - Aintree
Staff are amazing and create a friendly atmosphere!
Could use better machines tho 👀

Reply from JD Gyms - Aintree
Staff are all great friendly and welcoming.
The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elipticals only ever seen 1 used in 5 years of training there.
Needs updating inline with other JD gyms. Its in desperate need of some new kit

Reply from JD Gyms - Aintree
Great gym machines and equipment. Staff are friendly and helpful, Libby is always happy to help me out with exercises, and they all create a positive atmosphere at the gym!

Reply from JD Gyms - Aintree

Reply from JD Gyms - Aintree
The changing room for ladies are disgusting it’s smell so bad especially the shower and the sona I plan to shower there but it smells and its very dirty it makes me sick please have a look at it bc it really need to change or if something can be done or be cleaned more.

Reply from JD Gyms - Aintree
Excellent gym, loads of equipment, great options for training ideas, from lifting to circuits and very clean. Price is very good too

Reply from JD Gyms - Aintree
The showers have been damaged for a long time. The water temperature changes constantly during operation. The shower is rather cold and soldered. Sometimes it is so hot that I have to run away from the shower. I reported this problem many times by email, but no one wanted to answer me, and no one will fix it.

Reply from JD Gyms - Aintree
Bro is a good trainer ngl! I’m super impressed man.

Reply from JD Gyms - Aintree
I like the gym, quiet and calm environment, but the cleanliness can be better

Reply from JD Gyms - Aintree
Quite spacious, well facilities e.g. water machine.
However, when exited, the apps could not be open. We could not get out until the staff open the gate for us.
Would suggest to provide instructor to walk around with the member first time visit.

Reply from JD Gyms - Aintree
Needed a change and your gym is perfect for working out and so clean an tidy staff are great

Reply from JD Gyms - Aintree
Top quality gym, staff are fantastic and helpful the best gym in the area I’ve tried them all, highly recommended.

Reply from JD Gyms - Aintree
Staff are great and facilities and equipment perfect! Well priced as well

Reply from JD Gyms - Aintree
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