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JBugs Reviews 3,999

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TrustScore 4.5 out of 5

4.5

Vehicles & Transportation
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its high-quality products, reasonable prices, and efficient order processing. Many appreciate the quick delivery service and the availability of a wide range of parts, making it a go-to source for their needs. The helpfulness of the staff and the useful technical tips are also frequently highlighted. However, some customers also noted occasional issues with product quality, particularly with certain non-OEM parts requiring adjustments or not fitting as expected. A few people experienced damaged items upon arrival or received incorrect/used parts, though the company generally rectified these situations. There were also isolated instances of slower shipping or items being on backorder.

What people talk about most

Product

People report positive experiences with product quality and availability. Many customers praise the wide... See more

Order

Consumers generally express satisfaction with the ordering process, highlighting its ease and efficiency.... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt shipping, with... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently praise the good quality parts,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the reasonable and fair pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have made several orders in the past few months and all parts received in timely fashion. Only glitch is when shipping heavy and light items, would recommend more/better packing material to protect a... See more

Rated 5 out of 5 stars

I purchased an electronic ignition for a 1969 bug. Information stated it would work. It doesn’t. I can’t get anyone to contact me to try and resolve by suggestions or a different product. Ky... See more

Rated 5 out of 5 stars

Made my order out and waited for my parts. Using the tracking number I knew when they would show up. Upon arrival I noticed a couple damaged items. I logged onto the website and selected return for th... See more

Rated 4 out of 5 stars

Although the price was fair, I had to rework two of the items purchased. The brake cylinder reservoir has an outlet that is tapered to an extent that the hose slips off with virtually no force. I had... See more

Company details

  1. Vehicles & Transportation

Written by the company

For over 26 years we have been serving the Volkswagen industry with the finest air-cooled VW parts and top of the line customer service and technical support. We are committed to providing our customers with the most accurate information and assistance when they order their classic VW parts. Our staff works on their own VW restoration projects in order to learn more about the cars and pass that knowledge and understanding of the process along to our customers. We are eager to receive feedback from our customers regarding their experiences with us so we can continue to improve the service we provide. Please do not hesitate to call our sales staff directly if there is an urgent issue that we can help resolve immediately.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

I love my new steering wheel

I love my new steering wheel. Thank you for accepting my return. I am very sorry the returned steering wheel was in poor condition. From the pictures of the returned merchandise box, there is no way the steering wheel was damaged by me or the shipper. I have purchased close to $6K in products from JBugs with no problems. I hope to continue to do business with you with the same quality of service.

2 September 2025
Rated 5 out of 5 stars

Jbugs is awesome!

Lovely to use website with clear images and descriptions specific to my model. Billing and shipping was a breeze. Super company to deal with!

2 September 2025
Rated 5 out of 5 stars

Seems to have the parts I need most…

Seems to have the parts I need most always. I like that the website offers recommendations for parts I might need that are related to the parts I'm already buying. The thing that frustrated me were the control knobs I bought for the new windshield wiper switch weren't good quality, and did not work with the new switch. They were too soft. Other than that, pretty good experience.

1 September 2025
Rated 4 out of 5 stars

Bumper Kit

Ordering was easy and the bumper package with all the hardware and parts was a great find.

2 September 2025

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