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Javvy Coffee Reviews 

4,960
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavors, the velvety texture, and the highly convenient way these quality products help them reach their daily health and fitness goals. Many people also highlight the prompt shipping speeds and the exceptionally helpful assistance provided by support teams when minor delivery questions arise. However, some people mentioned ongoing challenges with managing automated subscriptions and navigating the official website to update their preferences. A small group of consumers also experienced frustrating shipping delays, noting that it was sometimes difficult to promptly reach customer support representatives for assistance.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious flavors and the ease of... See more

Quality

Consumers find quality to be positive, highlighting that the drinks taste amazing without any chalky texture... See more

Order

Reviewers express mixed feelings regarding their order experiences, highlighting both smooth transactions and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the prompt, helpful, and kind... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising how easy the products are to use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I give Javvy coffee 4 stars because it tastes great but it’s a little expensive for me to buy monthly. I can maybe treat myself every 3-4 months but definitely can’t afford it every month. I enjoyed t... See more

Company replied

Rated 5 out of 5 stars

Javvy refreshers have been a huge help on my wellness journey this year. I blend one scoop up with ice and water, pour into a tumbler to sip on as I walk my dog. It makes the walk enjoyable for both o... See more

Company replied

Rated 5 out of 5 stars

The strawberry lemonade refresher is so delicious! It tastes exactly like any regular strawberry lemonade I’ve ever had, but with so many added benefits. I have been using it daily and am excited to... See more

Company replied

Rated 5 out of 5 stars

First, the shipping. Very fast and reliable! Accurate delivery and quality packaging. Now the product. I’m already addicted to my afternoon boost of caffeine and an added bonus of getting to finally h... See more

Company replied


Company details

Written by the company

Javvy is a convenient, healthy, and zero-compromise alternative to bulky coffee brewing equipment, messy leftover grounds, and gross instant coffees. With Javvy, there’s no need for long prep and brewing time! Simply pour in a drop or two of our flavored concentrate, and you’re good to go!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(4,960)

1,317 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service

Customer service was fantastic when I accidentally selected and ordered the wrong item! Deleted and refunded to my account in less than 24 hours. Absolutely fantastic thank you!

15 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

I’ve been ordering Javvy for a few…

I’ve been ordering Javvy for a few months now and love it! Recently my order was incomplete. I was missing a bag of Javvy. I immediately emailed the company with a picture of the items I received. They have already sent me the missing Javvy. Customer service was great! Thank you, Bianca!

10 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

Flavor + Energy = Perfect Combo!

This is one of the greatest products I have tried in a long time. I have been lacking protein in my diet and when I saw this, I thought it would be a good way for me to get a little extra and have a nice, refreshing drink at the same time. It was so much more than that. I love that I am also getting fiber, electrolytes and all with zero sugar. In a world where we are trying to be a little healthier, this definitely checks all the boxes and the taste is amazing! If you are on the fence about purchasing, I promise you won't regret it! The order process is quick and painless, and the delivery service is about the same as anything else you order these days. Some days it takes longer than others, but always worth the wait!

27 July 2026
Unprompted review
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Reply from Javvy Coffee

We love hearing this! Thanks for sharing the love!

Rated 5 out of 5 stars

Website and customer support

Well I definitely did not give it five stars for the actual website or portal. As I am never able to change my subscription in the portal and I have been with them since 2023 but nothing ever goes through as far as trying to change the days or flavors so I always have to email customer support. I do wish y'all could make your website better to where I could actually change what I need to change instead of going through the hassle of having to email customer support various times. But I am giving five stars for the lady that helped me get my order correct this time, she was absolutely amazing. Thank you so much Ms. Mabby!!

8 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

Need a Refreshing Protein Drink?! Javvy to the Rescue!

This is the best protein mix I’ve ever tasted! I was warn out over drinking milky, coffee flavored protein drinks when I discovered Javvy’s Clear Protein in SUCH a wide variety of delicious flavors! I think I have 10 different flavors on hand right now and they are PERFECT for daily use on these seriously hot Texas Summer days! Customer service is phenomenal and answers every question timely and in detail so you have ZERO concerns about what you’re ordering. I highly recommend Javvy Clear Protein drink mixes (I mix mine with 8oz of water and 8oz of any zero sugar bubbly soda for a really fun refresher!) for an alternative to chalky, milky, heavy protein drinks any day of the week!

14 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

I love the flavor of the coffees and…

I love the flavor of the coffees and the refreshers! They are a great treat to get me through long days of teaching. I don't need so many free shakers though... maybe free sample flavors instead :) I just tried Blueberry Crumble! Delicious and creamy!

13 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad you love it! Thank you for choosing Javvy!

Rated 5 out of 5 stars

Hitting protein goals with Javvy

I have been trying to hit my protein goals and have really enjoyed adding Javvy to my lineup of ways to get there! I tried Mango Pineapple, Strawberry Acai, and Strawberry Lemonade. While they're all good, Mango Pineapple has been my favorite! The new flavors they come out with all seem so exciting.

I've not yet tried the protein creamer, but am eyeing that for the future. (I am not a coffee fan, so can only speak to the refreshers!)

24 August 2026
Unprompted review
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Reply from Javvy Coffee

We love hearing this! Thank you for choosing Javvy!

Rated 1 out of 5 stars

The product is great ten day waiting period to ship is ridiculous

The product is great ! I did the subscription 7 days ago and they still haven’t sent it ! 7 days no coffee ( they say 3-7 process it’s NOT EVEN PROCESSED. So it’ll take about a month to get my order .. I could have gotten off Amazon for 2$ more ITS NOT WORTH THE SUBSCRIPTION!!! Don’t do it ! You’ll nvr see your product!

7 September 2026
Unprompted review
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Reply from Javvy Coffee

I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please respond to our information request with your subscriber email and order number.

Rated 5 out of 5 stars

Javvy is the GOAT!

Javvy is by far the best protein coffee out there! Every flavor I have tried has been delicious! The company has amazing customer service, fast shipping & great offers on the products. I’m a HUGE Javvy fan for life!!

14 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 2 out of 5 stars

Unimpressed

Minus 1 star for the automatic subscription. I don’t want a subscription when I’m trying out a product for the first time. Minus one star because I ordered two very different flavors that taste exactly the same. I got Dubai chocolate and cinnamon sugar churro they taste and smell exactly the same. Minus one more star for the disgusting chemical after taste. There is a sort of coffee flavor to this and you get protein from it. But that’s about all. Will not order again.

14 September 2026
Unprompted review
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Reply from Javvy Coffee

I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please respond to our information request with your subscriber email and order number.

Rated 4 out of 5 stars

Always quick to respond when need…

Always quick to respond when need assistance. Always finds an answer to my problem. Love their banana nut bread ❤️

13 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

The coffees were flavorful but I didnt…

The coffees were flavorful but I didnt like the aftertaste of the sweetener they use. I wrote them to tell them that I didn’t care for the flavor of the sweetener. They immediately refunded my money. A very good company to do that.

11 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for giving Javvy a try!

Rated 1 out of 5 stars

I have yet to receive my order and when…

I have yet to receive my order and when I inquired, they said it showed unfulfilled and they would investigate and would respond in 24 hours. Ha! And they have my money. So disappointed in their process!

31 August 2026
Unprompted review
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Reply from Javvy Coffee

I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please respond to our information request with your subscriber email and order number.

Rated 1 out of 5 stars

I didn’t sign up to get coffee monthly…

I didn’t sign up to get coffee monthly just one time and they keep taking money out of my account and sending me coffee. I have emailed several times and they say they can’t find my email but yet they send me emails daily. I am going to have to cancel my card because I can not get anyone to help me. Worst experience ever

10 September 2026
Unprompted review
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Reply from Javvy Coffee

I'm so sorry about your experience with Javvy Coffee. We'd love to turn this around for you. Please respond to our information request with your subscriber email and order number.

Rated 5 out of 5 stars

Ella is wonderful at helping me get my…

Ella is wonderful at helping me get my subscription taken care of. She has been very patient and kind the entire time we have been emailing.

9 September 2026
Unprompted review
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Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

Javvy Coffee is a great company to handle any problems.

I love the Javvy protein coffee. Especially the chocolate peanut butter and the Pumpkin Spice. I tried the Strawberry Acia and Watermelon protein refreshers, but I do not like the taste or texture at all. I reached out to customer service and Ella was very helpful in stopping my subscription and getting a refund for me. This company is the best and easiest to work with. Thank you for handling my problem.

11 September 2026
Unprompted review
Javvy Coffee logo

Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

Customer service it great

Customer service it great. Product is a bit pricey to me but it's a great product. I canceled my subscription due to cost concerns and I just had too much product on hand. Customer support canceled it for me no questions asked AND canceled my order that was in-flight and refunded my money. I will definitely be a returning customer. Thanks!!

11 September 2026
Unprompted review
Javvy Coffee logo

Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

Rated 5 out of 5 stars

Spectacular customer service

Spectacular customer service. I didn't care for the taste of one of their new products and they did right by swapping it out with one I did like. Thank you Ella! I love their protein products (creamer and refreshers), taste good and great way to get protein in!

10 September 2026
Unprompted review
Javvy Coffee logo

Reply from Javvy Coffee

We’re so glad to hear that our customer experience team was able to help you out! Thank you for choosing Javvy!

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