Jaspertronics Reviews 1,028

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great prices for genuine replacement bulb for Sony projector VPl-VW385ES (LMP-H220). Lamp arrived quickly and install was really easy - plug and play. Projector back to its glory days with bright and... See more

Rated 5 out of 5 stars

Super fast shipping. Item arrived before schedule. Returning customer for many years. Always a positive experience. Even have had chats with them & was given honest answers. Great pricing on repla... See more

Rated 5 out of 5 stars

These guys saved Christmas! - Okay, maybe not Christmas, but a very important community Christmas cantata for our little church. We needed a replacement lamp for our old InFocus projector. Jaspertroni... See more

Rated 1 out of 5 stars

While I appreciate Dalton's quick communication, I clearly explained the issues we were having with our projector after purchasing a lamp from Jaspertronics. The projector was lighting up, but it was... See more

Company details

  1. Home & Garden

Information provided by various external sources

Jaspertronics is a service parts dealer representing Projection Light Bulbs, DLP TV Bulbs, Stage Lighting, Medical and Dental Bulbs, Home Appliance Parts, HVAC Parts, and more. If you do not see your service part listed or have a question to help locate the correct part number, please do not hesitate to contact our support staff by email: products@jaspertronics.com or call toll free @ 888-391-5596.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Top notch Excellent Company I normally…

Top notch Excellent Company I normally don’t leave reviews but this Company’s service was so much excellent that I was Extremely Satisfied. I had purchased a Sony projector oem bulb with a year’s warranty and it busted in a month. Talked to Sarah and she was extremely pleasant to deal with and she immediately had a replacement shipped which got me going in no time. Really appreciate such a good company and service they have won me for life as a customer and I will be referring them to others. A+ to the company and thank you very much

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Reliable, honest , good prices

I needed a lamp for my TV 75in..found Jaspertronic..order...came in quickly., but I ordered the wrong part. I called the company, got a great customer service representative...she set me on the right part..was here in a few days...like them...Thank you Jaspertronics...will use your service for the future......,.. Ramona Cuthbertson

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Sarah and Dalton were super helpful

Sarah and Dalton were super helpful. Dealing with technical issues they were still able to get my order placed. And even over a holiday weekend my order arrive in a timely fashion. Great job by them.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Came quickly

Came quickly. Easy to install. Very bright again. Was starting to flicker and had to have lights off before. Very pleased.

17 May 2024
Unprompted review
Rated 2 out of 5 stars

Didn't fit

The Jaspertronics™ OEM BL-FU240A says it fits a Optoma HD25-LV projector. It does not. There is a hole in the side that is not big enough to pass a component in the LV projector. I had to dismantle the old one and then the new one from Jasper and place the Jasper lamp in the old broken housing. It worked but took several hours and was a pain. If a part doesn't work for a specific projector they should not advertise that it does.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Great post-sale service

I received a bulb that only lasted about a week and died. I contacted customer service and they responded quickly and shipped a replacement out. I was up an running in just a couple days.

30 April 2024
Unprompted review
Jaspertronics logo

Reply from Jaspertronics

That's fantastic to hear! We're delighted that our customer service team was able to promptly address your issue and get a replacement bulb shipped out to you quickly. At Jaspertronics.com, we're committed to providing top-notch customer service and ensuring that our customers are fully satisfied with their purchases. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!

Rated 5 out of 5 stars

Optoma hd142x OEM Bulb and Housing

Great experience and a Top quality product, received 1 day later than the expected date but not jaspertronics doing. I will absolutely be using jaspertronics from here on out! I put the new bulb and housing in as soon as I opened it in my optoma hd142x and it brought my projector back to life, the OEM option was definitely the right choice! THANK YOU Jaspertronics you have a loyal returning customer for many years to come!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service on a warranty issue

Bought a bulb for my projection TV and after10 months my bulb burned out. Called Jasper and spoke to Dilllon who walked me thru the process of the warranty and after sending a few pictures Dillon processed a new bulb under my warranty of one year and i had the bulb in a few days . Great to see a company stand behind their promise and take care of their customer . Thank you Dillon and Jasper!!

25 April 2024
Unprompted review
Rated 5 out of 5 stars

GOT IT FAST!

I needed a bulb for our old projector so that we could still have worship on Sunday at our little church (we project the words so everyone can sing along). I turned on the projector on a Tuesday and got a message that the lamp needed to be replaced. So, I needed the part FAST, so I could get it and get it installed in time for service on Sunday. Of course I tried Amazon. But everything from there has a 2 week lead time. I did a Google search, Jaspertronics came up as a top hit. Went to their website, typed in our projector name and model and added the part to my cart. I chose Next Day Air shipping at checkout. I checked out, and a few hours later I got an email saying that our part had shipped and would arrive tomorrow via UPS Next Day Air. It arrived on time. And it was the exact part I needed to get our projector up and running and we had no interruption in our services. 10/10 experience. Recommend.

24 April 2024
Unprompted review
Jaspertronics logo

Reply from Jaspertronics

Thank you so much for sharing your experience with us! We're truly honored to have been able to assist you in such a critical moment for your church's worship service.

We understand the importance of having your projector up and running smoothly, especially for events like Sunday worship, and we're thrilled that we could provide you with the part you needed in record time.

At Jaspertronics, we strive to offer fast and reliable service, and we're delighted that our Next Day Air shipping option ensured your part arrived on time without any interruption to your services.

Your recommendation means the world to us, and we're grateful for the opportunity to serve you and your church community. If there's anything else we can do to assist you in the future, please don't hesitate to reach out.

Once again, thank you for choosing Jaspertronics. We appreciate your business and look forward to serving you again whenever you need us.

Rated 5 out of 5 stars

Fast delivery and very simple to…

Fast delivery and very simple to install. Great price

25 April 2024
Unprompted review
Jaspertronics logo

Reply from Jaspertronics

Thank you for your positive feedback! We're delighted to hear that you found our delivery fast and installation process simple. At Jaspertronics, we strive to provide both quality products and excellent service at competitive prices. If you ever need further assistance or have any questions, feel free to reach out to us. We appreciate your support!

Rated 5 out of 5 stars

Phenomenal support excellent pricing we…

Phenomenal support excellent pricing we will purchase again

25 April 2024
Unprompted review
Jaspertronics logo

Reply from Jaspertronics

Thank you for the kind words! We're thrilled to hear that you had a great experience with us and that you're happy with our pricing. We look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Great website and fast shipping!

Great website, easy to navigate. Same day shipping and fast! Received my order a day early.

9 April 2024
Unprompted review
Jaspertronics logo

Reply from Jaspertronics


Thank you so much for the wonderful feedback! We're delighted to hear that you had a positive experience with our website and shipping process. Our team works hard to make sure our customers have a smooth and efficient shopping experience, and we're thrilled that we could exceed your expectations. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

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