I've used JAM (answer.co.uk) for many years and I can recommend their service without hesitation. The greatest accolade I can give them came via one of my clients who commented that he'd "rung ea... See more
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I've used JAM (answer.co.uk) for many years and I can recommend their service without hesitation. The greatest accolade I can give them came via one of my clients who commented that he'd "rung ea... See more
Company replied
Nichola connected with me after I enquired about services, and offered me a tailored solution that was comprehensive and covered all my needs, didn't try to upsell me, and gave me a solution that we c... See more
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Been using the services of JAM for 10 years, if not longer. Answer our phones professionally without fail after a couple of rings. I regularly do test calls which confirms what our callers tell us. I’... See more
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We switched to JAM a few years ago from our previous Out of Hrs provider as we also wanted to have day time cover for overflow calls. It was the best move we ever made. Not only were they better at... See more
Established in 1977, JAM is an award-winning telephone answering service, and the very first of its kind. We’ve built an unrivalled reputation for excellence built on one simple principle. Every call is priceless. We’ll always look after your calls with the highest level of skill, dedication and care. That’s why we are the UK’s highest independently rated call handling service.
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Fantastic service received so far. Has enabled me to scale up my business
Absolutely love this company and what it does for my business!
A great service, with a okay back end software. The odd error from time to time, which is understandable, overall very happy with the service.
I have been using this company for many years now and have always found it 100%. A major bonus to my own company to have this service.
Excellent service. Really useful for our business when we are not able to pick up the phone. Instead of answer machine the client has an opportunity to speak to somebody and leave the message. Highly recommended.
Service has been very good, easy access online and very informative.
I have used a number of telephone answering services over the years and JAM offers a smooth, consistent and proportionally priced service in a combination that is rare in this contented market.
Great professional service which has never let us down.
Great service, highly recommended to support any customer-focussed SME.
I have used this service for several years and it is an essential part of SurgeryInFrance's service. Excellent 24/7 answering service at an extremely reasonable price. Love it!
Great service, completely reliable and always precise. We've used this answering service for some 10 years... they are consistently excellent.
I have been using JAM for many years now and they have always offered me an excellent service.
We've used JAM as an answer service for over 5 years now and they provide a good service. Nowadays they are a backup for when all our agents are busy and then the phones go to them to take a message and let us know so we can respond. It works well and means no-one can't get through even at peak periods. We often get a "that was quick!" response.
I have used JAM's services for double-digit years now and have to say they are simply the best at what they do. Efficient, speedy, always there when I can not be and cost effective.
I advise all my clients who need a real person to answer their phone calls when they are unavailable to use JAM and anyone of their amazing services.
I then teach my clients how to integrate them effectively in to their day-to-day business and operation.
I Highly recommend giving them a try.
~ Mark Walker The Business Builder
We've used Answer (part of JAM) for many, many years now. We are able to answer most calls during the office day, but it's good to know that they catch anything we miss. The big advantage for us is that also answer our calls outside of UK office hours. Since many of our clients are overseas - and in particualr in North America - that is very important to us. As a professional organisation, we need them to present us professionally with every call they take. As I said, we've used them for many, many years now withour a single instance where we didn't think that wasn't the case. Professional, reliable and easy to setup using their online system. Perfect.
I've been with JAM for some years now. Their call answering is both fast and professional. Call notifications are instant. I would highly recommend the service.
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