Jacobs & Dalton Reviews 

359
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and incredible softness of the sheepskin products, noting that they are extremely comfortable and warm for everyday use. People also note the remarkably fast delivery times and very reasonable prices, making these items an affordable alternative to other luxury brands. Some reviewers were not happy with color variations, mentioning that items occasionally arrived in unexpected shades that differed from what was pictured. Additionally, a few consumers noted minor fitting challenges with specific styles, though the overall satisfaction remains very high across purchases.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing overwhelming satisfaction with the exceptional... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the remarkably soft... See more

Delivery service

Consumers find delivery service to be positive, highlighting consistently fast shipping times and orders... See more

Price

Customers consistently note positive experiences with price, frequently highlighting exceptional value... See more

Order

Users describe positive interactions with order, highlighting the simple and easy ordering process along with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a clearance double sheepskin rug at a great price after comparing various other companies. Came very quickly yesterday and super impressed, very nice, can't see any flaws, maybe slight colour d... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually la... See more

Company replied

Rated 5 out of 5 stars

I’ve worn Australian sheepskin boots for years. I stumbled across Jacob’s and dalton when looking for a new pair and thought I’d give them a go. Frankly, I’m astonished. They produce a fantastic produ... See more

Company replied

Rated 5 out of 5 stars

Repeat order of short hair rugs. As before they are so soft and warm on my sofas. Excellent quality. Came beautifully wrapped. Unbelievable value especially with Black Friday discount. So much be... See more

Company replied


Company details

  1. Sheepskin and Wool Products Supplier
  2. Bedding Store
  3. Clothing Store

Written by the company

Jacobs and Dalton is a Yorkshire based brand specialising in premium sheepskin products, including slippers, rugs, pram liners, and homeware. With a focus on comfort, quality, and sustainability, all of our sheepskin is ethically sourced, and our designs are crafted to offer timeless luxury and long-lasting durability. Jacobs and Dalton blends traditional craftsmanship with modern style, creating cosy, practical pieces that bring a touch of everyday luxury into your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

359 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(359)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivered as stated

Delivered as stated no box but came in a bag.
Boots are well made but not sure if they are just slippers?
It does say on the website they are also for outdoors but the uppers seem too soft?
The boots l bourght are the huggs are they outside boots or slippers

26 November 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for taking the time to leave a review. We’re really glad to hear you’re pleased with the quality of the boots, and we appreciate your note about the packaging, they arrive in a reusable cotton bag rather than a box to reduce waste and protect the product in a more sustainable way.

As for whether they’re suitable for indoor or outdoor use, this can vary depending on the style purchased. Some styles are designed primarily for indoor comfort, while others can be worn outside for short trips. If you’re ever unsure, we’re always happy to confirm how a specific style is intended to be used.

Thank you again for your feedback, and if you have any questions at all about the pair you purchased, we’d be more than happy to help 🤍🐑

Rated 5 out of 5 stars

Excellent service as always.

Quick delivery ordered on Sunday pm arrived exactly on time Tuesday am..
Good quality products and great value, as before.Third order from J & D . Lovely short haired, curly sheepskin rugs.

30 November 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear your order arrived right on time and that you’re happy with the quality and value once again. It means a lot to us that this is your third order, your continued support truly doesn’t go unnoticed 🤍

We hope you enjoy your beautiful short-haired curly sheepskin rugs, and we’re always here if you need anything!

Rated 5 out of 5 stars

Lovely children’s suede boots

Lovely children’s suede boots . Prompt service and delivery . Definitely use this company again .

26 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you’re happy with the children’s boots and our prompt service. We’d be honoured to have you shop with us again 🤍

Rated 5 out of 5 stars

Great product and service

Despatched promptly after order and received within 24 hours of ordering. Keep my feet warm and toasty. Love my boots

26 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear your boots arrived so quickly and are keeping your feet warm and toasty. Enjoy every cosy step 🤍

Rated 4 out of 5 stars

Look lovely

Look lovely, very warm, beautifully packaged in their own storage shoe bag and great vale for money

26 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you love the look, warmth, packaging and value. We really appreciate you taking the time to share your feedback 🤍

Rated 4 out of 5 stars

Lovely slippers but sadly cut is not…

Lovely slippers but sadly cut is not right for my difficult feet! Quickly rehomed with my daughter…

26 November 2025
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Reply from Jacobs & Dalton

Thank you so much for taking the time to leave a review. We’re sorry to hear the fit wasn’t quite right for your feet, but we’re glad they’ve found a happy new home with your daughter! If you ever need help choosing a style that might suit your feet a little better, we’re always here to help 🤍

Rated 5 out of 5 stars

The wool comb works brilliantly and…

The wool comb works brilliantly and excellent service.

10 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review!
We’re really glad to hear the wool comb is working so well for you, and it’s wonderful to know you were happy with our service too.
We truly appreciate you taking the time to share this 🤍

Rated 5 out of 5 stars

Quality is second to none

Absolutely fantastic service, quick delivery & I am so happy with my new purchase!! On point & on trend. My 5th pair of shoes from Jacobs & Dalton & the quality is second to none x

11 November 2025
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Reply from Jacobs & Dalton

Thank you so much for this amazing review!
We’re absolutely delighted to hear you’re happy with your new purchase, and it means the world to us that you’ve come back for your fifth pair, what an honour!
Hearing that you love the quality and the service truly makes our day.

Thank you again for your continued support 🤍

Rated 5 out of 5 stars

Pleased as punch!

Prompt delivery and such good value, very comfortable, snug boots and half the price of another UK brand I normally buy from. I therefore bought two pairs of boots and I got a Black Friday deal on them. Pleased as punch!

28 November 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your wonderful review!
We’re thrilled to hear how pleased you are with your boots, and even better that you were able to enjoy the Black Friday deal too! Knowing you found them comfortable, snug, and great value (especially compared to other UK brands) truly means a lot to us.

Thank you for choosing us, twice over! 🤍

Rated 5 out of 5 stars

I have bought boots from Jacob’s and…

I have bought boots from Jacob’s and Dalton a few times! They are fantastic shoes, well made, comfortable and the service from the company is efficient and friendly! Highly recommended!

27 October 2025
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Reply from Jacobs & Dalton

Thank you so much for your wonderful review, we’re truly grateful for your continued support!
It means so much to hear that you’ve returned to us multiple times and that your boots have been consistently comfortable, well made, and loved. We always aim to pair quality craftsmanship with friendly, efficient service, so your kind words really do make our day.

Thank you again for recommending us, we appreciate you more than you know 🤍

Rated 5 out of 5 stars

Repeat order of short hair rugs

Repeat order of short hair rugs. As before they are so soft and warm on my sofas. Excellent quality. Came beautifully wrapped. Unbelievable value especially with Black Friday discount. So much better than a top interior design shop and less than a third of the price. Really great to buy British too and help our farmers.

27 November 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your wonderful review, it truly means a lot to us.
We’re delighted to hear you’re enjoying your short-hair rugs again; knowing they’re adding softness and warmth to your home is exactly what we hope for.

Our team takes great care with every order, so it’s lovely to hear the wrapping and presentation made a difference too. And thank you for recognising the value, we pride ourselves on offering premium British sheepskin without the luxury price tag, while continuing to support British farmers.

We’re so grateful you chose to shop with us again, and we hope your rugs continue to bring that cosy comfort you love for years to come 🤍

Rated 5 out of 5 stars

Very good comapany

I recently bought 2 pairs of boots with a discount code, tall chstnut and extra short platform boots, both are wonderful. Already have another pair of tall boots, I'm going to weatherproof them and they'll be my outdoor boots now. I also own the sheepskin 2 bar sandals and they have been wonderful and long lasting.

26 November 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your lovely review!
We’re absolutely thrilled to hear you’re enjoying all your Jacobs & Dalton pieces, from the tall boots to the platforms and even our sheepskin sandals 🤍

It means the world to us to know they’ve been long-lasting, cosy, and well-loved. Weatherproofing your tall pair for outdoor adventures is a brilliant idea too!

Thank you again for your continued support - it truly doesn’t go unnoticed.
Warmest wishes from all of us at J&D 🐑✨

Rated 5 out of 5 stars

Lovely double size sheepskin rug

I have just received double size sheepskin rug and delighted with its look and cost - I have just ordered another one as so impressed with quality thankyou

25 November 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We're absolutely delighted to hear that you’re pleased with your double sheepskin rug, and even more thrilled that you’ve ordered another one!

We really appreciate your support, and it means a lot to know the quality has made such a great impression. We really appreciate you taking the time to share this.

Thank you again for choosing us!

Rated 5 out of 5 stars

Lovely warm slippers

Lovely warm slippers, well priced and promptly delivered. Ideal.

20 November 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you for taking the time to leave your feedback. We’re so pleased you found the slippers warm, well-priced and promptly delivered, that’s exactly what we aim for 🤍

Rated 5 out of 5 stars

First class

First class. Product.

11 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your review, we’re delighted to hear you think the product is first class 🤍

Rated 5 out of 5 stars

Baby buggy sheepskin footmuff

I bought a sheepskin footmuff for my granddaughter's buggy. We are so delighted with the quality. It is really robustly made and the pile is so luxurious. She is so cozy and warm, even when it is frosty. Delivery was really quick too. I did a lot of research and Jacob and Dalton's pricing was very keen.

30 October 2025
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Reply from Jacobs & Dalton

Thank you so much for your wonderful review! We’re absolutely delighted to hear how much you love the sheepskin footmuff, and even happier knowing your granddaughter is so warm and cosy in it, even on frosty days 🤍
It’s lovely to hear you found the quality, craftsmanship and pricing all spot on, and we really appreciate you taking the time to share this.
Thank you again for choosing us!

Rated 5 out of 5 stars

It's how you handle it

Having successfully ordered one double-sided cushion in white-cream, I went ahead and ordered a further three, as I needed four in total. When they arrived, one of the three was a very different colour, on the cream-yellow side. I rang Jacobs & Dalton, explained the issue, sent it back as requested and they immediately replaced it in the correct colour. The issue was swiftly and nicely handled by the company, which is so refreshing to experience.

30 October 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re really glad we could get the colour issue sorted quickly for you, and it means a lot to hear you had a positive experience with our team 🤍
We hope your full set of cushions looks perfect in its new home!

Rated 4 out of 5 stars

Small blue sheep skin rug

Ordered a small blue sheep skin which was reduced so good value. It arrived quickly the only negative was it was more of an aqua colour so I ended up putting it in a different room than intended. Otherwise great.

12 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your review 🤍
We’re glad to hear your sheepskin arrived quickly and that you’re happy with the quality and value. Because our rugs are dyed onto natural sheepskin, there can sometimes be slight tonal differences, aqua tones are quite common in this colour range.
We’re delighted it still found the perfect spot in your home!

Rated 5 out of 5 stars

Good price and prompt delivery.

Good price and prompt delivery.

11 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your review! We’re really glad to hear you were happy with the price and delivery 🤍

Rated 5 out of 5 stars

I’m really pleased with my purchase and…

I’m really pleased with my purchase and it arrived so fast! Thanks

10 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you’re pleased with your purchase and that it arrived quickly 🤍

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