Jacobs & Dalton Reviews 

359
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and incredible comfort of the sheepskin boots, cozy slippers, and beautiful home rugs. People also highlight the remarkably fast delivery service and extremely reasonable prices compared to other well-known brands on the market. Consumers truly love how exceptionally easy the online website is to use when placing an order for these wonderful warm products. However, some customers also noted occasional discrepancies with item colors compared to what was expected upon arrival, mentioning that certain products arrived in a slightly different shade than anticipated.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items are well made, comfortable, and feature... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the items are wonderfully soft,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast... See more

Price

Users describe strong satisfaction with the pricing, highlighting that products offer exceptional value and... See more

Order

Customers consistently note positive experiences with order processes that are simple, with buyers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a clearance double sheepskin rug at a great price after comparing various other companies. Came very quickly yesterday and super impressed, very nice, can't see any flaws, maybe slight colour d... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually la... See more

Company replied

Rated 5 out of 5 stars

The most comfortable slippers I’ve ever owned by far. They’re a perfect fit (I ordered normal shoe size) so soft and cosy you don’t want to take them off. Very well stitched and of good quality sheeps... See more

Company replied

Rated 5 out of 5 stars

I’ve worn Australian sheepskin boots for years. I stumbled across Jacob’s and dalton when looking for a new pair and thought I’d give them a go. Frankly, I’m astonished. They produce a fantastic produ... See more

Company replied


Company details

  1. Sheepskin and Wool Products Supplier
  2. Bedding Store
  3. Clothing Store

Written by the company

Jacobs and Dalton is a Yorkshire based brand specialising in premium sheepskin products, including slippers, rugs, pram liners, and homeware. With a focus on comfort, quality, and sustainability, all of our sheepskin is ethically sourced, and our designs are crafted to offer timeless luxury and long-lasting durability. Jacobs and Dalton blends traditional craftsmanship with modern style, creating cosy, practical pieces that bring a touch of everyday luxury into your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

359 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(359)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am delighted with my new sheepskin…

I am delighted with my new sheepskin rug. Quick delivery. Couldn't ask for anything more. Thank you 😊

27 January 2026
Unprompted review
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Reply from Jacobs & Dalton

Thank you for your kind feedback! We’re so pleased your sheepskin rug arrived promptly and that you’re delighted with it, that’s exactly what we aim for.

Rated 5 out of 5 stars

Platform Super Short Boots Bliss

I also bought the short boots, mine were the Platform Super Short Boots and can honestly say they are THE most comfortable things Ive ever worn. Trendy too.
Sarah the lady I spoke to at customer support with a query re delaying delivery was amazingly helpful and it all turned out perfectly. I highly recommend this company and look forward to buying again.

17 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your lovely review.

We’re absolutely delighted to hear how comfortable you’re finding your Platform Super Short Boots, and that they’re ticking the “trendy” box too!

It was a pleasure helping you, and I’m so pleased everything worked out perfectly in the end. We really appreciate your recommendation and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Super comfy, great quality!

I’ve bought several pairs of shoes and boots for me and my daughter. We love the quality and how cosy they are. Such good value!

29 December 2025
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Reply from Jacobs & Dalton

Thank you so much for taking the time to share this. We’re delighted to hear that both you and your daughter love the shoes and boots, and that the quality and cosiness have stood out. It means a lot to us to know you feel they offer great value. We really appreciate your continued support.

Rated 5 out of 5 stars

Quality products

Quality products. Will not consider going anywhere else.

29 December 2025
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Reply from Jacobs & Dalton

Thank you so much for your kind words. We’re absolutely delighted to hear that you’re so happy with our products, and it really means a lot to know you wouldn’t consider going anywhere else. We truly appreciate your support and loyalty.

Rated 5 out of 5 stars

Excellent

I have 3 pairs of sheepskin boots and I love them. In fact I also have 3 pairs of uggs which cost considerably more money but I much prefer my j&d ones

14 January 2026
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for such a fantastic review. We’re absolutely delighted to hear how much you love your boots, especially knowing you prefer them over pairs that cost considerably more. That really means a great deal to us, and we truly appreciate your continued support.

Rated 5 out of 5 stars

Fantastic service. excellent products .

Fantastic service and excellent products .
I have recently purchased boots and cushions . Ordering was extremely easy, delivery very quick and I love everything I’ve bought from Jacobs and Dalton.

29 December 2025
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Reply from Jacobs & Dalton

Thank you so much for your wonderful feedback. We’re delighted to hear that you found the ordering process easy, the delivery quick, and that you’re loving both your boots and cushions. Your kind words about our service and products truly mean a great deal to all of us at Jacobs & Dalton.

Thank you for your support, we hope you continue to enjoy everything you’ve purchased.

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. This is the3rd pair of slippers from Jacobs & Dalton in the last few weeks. This pair were discounted on a “Days of Christmas “ promotion by 20%.
We now have Boots, very short Boots & moccasins. Extremely happy with Quality, fit and soles on all 3 pairs.
I would recommend using Jacobs & Dalton as their price for quality, well made goods is less than half of many other sheepskin slipper suppliers.

29 December 2025
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Reply from Jacobs & Dalton

Thank you so much for taking the time to leave such a detailed review. We’re absolutely delighted to hear how happy you are with your slippers, boots, and moccasins, and that you’ve been pleased with the quality, fit, and soles across all three pairs.

It’s especially lovely to know you were able to enjoy our Days of Christmas promotion, offering genuine value alongside well-made sheepskin products is something we take great pride in. Your recommendation truly means a great deal to us.

Thank you again for your continued support of Jacobs & Dalton.

Rated 1 out of 5 stars
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you for your feedback, and I’m sorry to hear that the slippers weren’t the right fit for you.

Our slippers are designed to fit true to size, but we do appreciate that some customers require an extra-wide fitting, which unfortunately this particular style may not provide. We always want our customers to be comfortable, and we’d have been very happy to advise on a wider-fitting alternative or arrange a return or exchange.

If you’d like any assistance with this, please don’t hesitate to get in touch with our customer support team, we’re always here to help.

Rated 5 out of 5 stars

My best slippers!

I absolutely love sliding my feet into my Mule Sheepskin Slippers after a long, hard shift! They are also easy to walk in and light. I’ve only had these for a few days and I basically live in them at home.

1 January 2026
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your wonderful review. We’re delighted to hear how much you’re enjoying your Mule Sheepskin Slippers, especially after a long shift. It’s lovely to know they’re comfortable, lightweight, and already a firm favourite at home. We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

First class luxury for your feet!

I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually last more than a year and are more expensive? My sister has various foot issues eg bunions etc and so she’s bought a pair in the pink colour, I’ve now got boot envy and might indulge in another pair to wear outdoors ! They are so snuggly it’s like having your feet hugged ! Highly recommend for either indoor or outdoor

31 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for such a fantastic review. We’re delighted to hear how much you’re enjoying the short sheepskin boots and that they’ve exceeded your expectations for comfort, quality, and lightness. It’s wonderful to know they’re working so well as slippers, and that your sister has found them comfortable too. “Feet hugged” is exactly what we love to hear. Thank you again for the recommendation and for taking the time to share your experience.

Rated 5 out of 5 stars

Extremely impressed

Extremely impressed! Ordered last minute and it arrived on time for Christmas. I think the pricing is amazing considering the gorgeous quality of their slippers. Beautifully wrapped and gorgeous soft shoe storage bag inside! 🤗🫶

23 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much, we’re absolutely delighted to hear this 🤍 We’re so pleased your order arrived in time for Christmas and that you loved the quality, packaging, and little details like the storage bag. Your kind words truly mean the world to us. Thank you for your support 🤍

Rated 5 out of 5 stars

Lovely boots

Lovely boots. Well done made, great value for money and very speedy delivery.

12 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your kind review. We’re really pleased to hear you love the boots and that you were happy with the quality, value, and speedy delivery. Enjoy wearing them, and thank you for choosing Jacobs & Dalton.

Rated 5 out of 5 stars

Lovely rug as usual

Lovely rug as usual, very happy with service and quality. Always arrives well packaged and in good time.

26 November 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely feedback. We’re delighted to hear you’re very happy with both the quality of your rug and the service you received, and that it arrived well packaged and on time. Your continued support truly means a lot to us, enjoy your rug.

Rated 5 out of 5 stars

sheepskin rugs

I ordered two sheepskin rugs, large size, love them. Packed very well and securely. Prompt despatch and delivery. What else can I say, they are beautiful. I have them on the ground either side of my bed, so comfy to step onto. I will definitely use Jacobs and Dalton again.

18 December 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for such a wonderful review 🤍

We’re delighted to hear you love your large sheepskin rugs, they sound absolutely perfect either side of the bed, what a lovely way to start the day! We’re really pleased everything arrived promptly and well packaged too.

Thank you for choosing Jacobs & Dalton, and we’d love to welcome you back again soon 🐑✨

Rated 5 out of 5 stars

Love their boots

Love their boots, I've bought 7 pairs for myself and family and other family members have purchased as well, through my recommendation and just because they loved mine! My go to shop for warm winter comfy snuggly boots.

8 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much, what an incredible compliment! 🤍
We’re honoured to be your go-to for cosy winter boots, and it means the world to us that you’ve shared the love with your family too. Knowing that our boots have become a favourite in your household truly makes our day.

Thanks for all your support, and for spreading the snuggly-boot joy! 🐑✨

Rated 5 out of 5 stars

I bought some boots in Covid and to be…

I bought some boots in Covid and to be fair they are amazing…… so I’ve just bought some more in a different style.. they are also amazing and so well made…..and as good as if not comparable with their ‘Chinese Ugg’ competitors

11 December 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for this wonderful review! 🤍
It means the world to hear that your first pair has lasted so well since the Covid days, and that your new style has impressed you just as much. We put a lot of care into the craftsmanship, so feedback like this truly makes our day 🐑✨

We’re so grateful you’ve come back for another pair. Enjoy every cosy step!

Rated 5 out of 5 stars

Amazing company

Amazing company, top quality, from packaging to the leather used. very soft, long lasting. And the designs, colours...i bought more than 10 pairs of boots, slippers to for my grandmother, mother, friends and myself

6 December 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for this incredible review, and for trusting us with more than 10 pairs! 🤍
It means the world to hear that you’ve chosen our boots and slippers not just for yourself, but for your grandmother, mother, and friends too. There’s no greater compliment.

We’re thrilled that the quality, softness, colours, and craftsmanship have all lived up to your expectations. Knowing our products are being loved across generations truly makes our day 🐑✨

Thank you again for your amazing support!

Rated 5 out of 5 stars

Ladies sheepskin slipper bootees

Great website, so easy to use which made ordering a breeze, delivered three days later.
Purchased as a gift for a friend as she loves mine; which are still going strong after 12 months. The gorgeous soft slippers are lovely but sadly they are too big, so I have returned and requested an exchange.
Definitely a satisfied customer

5 December 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for taking the time to leave such a thoughtful review! 🤍
We’re delighted to hear the website was easy to use and that your own pair is still going strong, that’s exactly the kind of long-lasting cosy we love to deliver 🐑✨

It’s a shame the gift pair came up a little big, but we’ll take great care of your exchange and get the right size sent out as soon as your return arrives. We really appreciate your trust in us, and your friend is lucky to be getting a pair too!

Thank you again for choosing Jacobs & Dalton 🤍 ✨

Rated 5 out of 5 stars

Excellent service

Excellent service. Speedy delivery and a really high quality and comfortable product. Highly recommended.

7 November 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you enjoyed the quality, comfort and speedy delivery. Your recommendation means the world to our small Yorkshire team. Enjoy your cosy new purchase! 🤍🐑

Rated 5 out of 5 stars

I love the quality of the items…

I love the quality of the items purchased. The delivery was prompt. Communication from the seller was very helpful. Great value for money for quality items.

26 November 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re delighted to hear you’re happy with the quality, delivery and communication. It means a lot to our small Yorkshire team to know you feel you’ve received great value for your purchase. Enjoy your cosy items, and thank you again for choosing us 🤍🐑

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