Jack Henry Group Reviews 

The salesman Simon, was very honest and easy to talk to, and deal with. He described the vehicle exactly as I discovered it. I left very happy and felt assured that I had bought a great car.

Really helpful from the start, straight forward and easy to do business with, simon was one of the non bs car salesman. Good experience

Me and my wife bought a secondhand car (Mercedes GLE) and we were impressed about the professional approach from the sale Simon.

Simon is a gentleman and was incredibly straightforward and professional in selling me a beautiful car and taking mine in part-exchange. The whole experience was a breath of fresh air and I won't hesitate in recommending Jack Henry Group and Simon in particular to friends and colleagues.

Anthony

Polite, professional and knowledgeable from start to completion of my trade in and purchase. Paul was my personal point of contact throughout. Providing a complete swift wrap around service via WhatsApp, email or phone calls. My trade in was collected from my home address and my new car delivered by a driver also very polite and helpful with the smooth delivery.
Jack Henry also provided an excellent warranty for my new car. Many thanks to Paul for his guidance with a flawless service.

Can’t fault my experience at all. Simon was sound and very easy to deal with.
I sent an email from autotrader at 1900 Friday, and at 1800 Saturday I was driving home in my new car.
He worked past closing time, made us coffee, and even provided light entertainment!! (Hope your knee isn’t too painful!)
Will definitely be back when it’s time for a new one. Well worth the 6 hour drive

Simon was really friendly and welcoming. Great customer service given, my car was delivered within a few days and was so easy with the jack Henry group. Will definitely recommend and use again in the future. Thanks so much Simon

Having never bought a vehicle on line before and bearing in mind the vehicle was the best part of 250 miles away, I made the initial enquiry feeling somewhat nervous. Thirty minutes later I received the call, expecting some pushy salesman giving it large about the vehicle I was interested in and offering me the very minimum for my part exchange. How wrong I was, Simon Ward put me at ease straight away, explaining the process of distance selling/ buying and after a thorough enquiry about my part exchange vehicle, gave me what I thought was a very reasonable offer. An hour or so later I decided to throw caution to the wind, rang Simon back, went ahead with the deal and less than a week later my new car was sat on my drive, delivered by the likeable and very knowledgeable, Wayne. The whole deal went without a hitch and the next time I change my vehicle, Jack Henry Group's website will be the first place I will visit. Thank you Simon & Wayne.

I had an excellent experience at Jack Henry. From start to finish, the process was smooth, professional, and stress-free. A special thank you to Simon, who went above and beyond to make sure everything was perfect. He was knowledgeable, patient, and took the time to answer all my questions without ever making me feel rushed.

Simon made the whole experience enjoyable— His friendly and approachable manner really stood out, and it’s obvious he genuinely cares about his customers.

I couldn’t be happier with my new car and the service I received. If you’re looking for a dealership you can trust, and someone who truly looks after you, ask for Simon. Highly recommend!

I purchased my Range Rover Sport P400e from Simon at Jack Henry Group.
Having been in the trade a long time ago I know how selling cars should and shouldn't be done. Simon was spot on, the way he conducted himself was brilliant and he is a credit to Jack Henry. From first contact though autotrader Simon was quick to respond and was very relaxed and open. He did not once push the sale, gave me all the facts i needed and then stepped away so I could make a decision without any pressure. When I arrived the car was presented as if it was new. Very impressed with the condition of my car and the cars they also had in stock. First class experience and I hope to be back in 3 years.

Just over a 24 hour turnaround from initial enquiry to car being delivered and on the driveway. Excellent service, Simon was helpful from the start and made the process clear and smooth throughout. Who knew buying a car could be this pain free. Would thoroughly recommend.

Simon was fantastic throughout. Very helpful and the process was slick and seamless. Highly recommend.

First time buying a used vehicle and went in with all the fears and the paranoias you can possibly have especially after spending too much time on the internet reading how bad 3rd party dealerships are especially when it comes to used vehicles.

Well once you see their website and the type of cars they haven and even more so reach their showroom you immediately understand they are the real deal, the luxury boutique of the car used market and Simon Ward is the best host you can ask for.

Professional, accommodating and genuine trustworthy approach; we went in with the idea of buying a RR "Fifty" Edition and we got out with an immaculate RRS HST that still smelt fresh and looked almost brand new. The car is so good that even official JLR staff made us compliments and said we landed a gem of a car in that condition and spec.

Last but not least, even more credit to Simon for not being a done and dusted sales person. Two months since the purchase and he is still responsive and ready to answer any question I have about the vehicle and the extra services we added to it. Excellent post sale customer service I cannot to anything but highly recommend him and Jack Henry Group if you are in the market for a quality, used, luxury car.

Second time recently I’ve bought range rovers from Simon at Jack Henry group cannot fault there service at all nice friendly guys they da what they say they go above and beyond 5star from me

Simon sold me my car a couple of weeks ago now, the experience was excellent, delivered on time and customer service was fantastic, answered phone calls and messages within the space of minutes! I could not recommend these guys enough, thank you.

Would like to say a big thank you to Simon and the team at Jack Henry Group. A fantastic experience from start to finish. Very smooth and efficient and honest pricing. 1st class service. Would highly recommend.

Really smooth and simple process. Simon Ward very helpful and would recommend this business highly.

Simons attention to detail was enlightening made me feel at ease at all times would recommend Simon and The Jack Henry group knowing they will be looked after well.
Very trustworthy will defiantly return to buy my next car without hesitation.
Best wishes to Simon Ward in particular.

Simple to deal with. Car was of course great too.
Delivery was made easy and was quick.

Throughout the whole process we were treated with respect, professionalism and friendliness. I have never been treated so well when buying a car and nothing was too much trouble. Their prices are very fair and so was the trade in price on ours. From the initial enquiry to completon Simon Ward was amazing. Jack Henry are lucky to have him represent their company. Well done Simon, this will be the first place I look if ever buying in the future even if you are 200 miles away - Thank you