Great product! And when I need to talk you are there! The only things its disapointing it's when you choose ups to deliver they delayed the package every time🫤
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Review summary
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I have been using your products successfully for 2 years.
Company replied
There delivery and there prices
The product has satisfied my needs greatly by keeping me satisfying my love
Company replied
Company details
Written by the company
Jack Health is Canada's online clinic for men's health. We connect Canadian men with licensed doctors and nurse practitioners for care that used to mean a waiting room, all from your phone or laptop. We offer treatment programs for erectile dysfunction, premature ejaculation, testosterone (TRT), hair loss, weight management, skin, migraines, allergies, PrEP, and longevity. Every program starts the same way: a short online medical assessment, followed by a one on one review from a licensed Canadian clinician. If a treatment is appropriate for you, your prescription is filled by a licensed Canadian partner pharmacy and shipped directly to your door in plain, unmarked packaging. Our care team is available through secure messaging for ongoing support, so you are never just left with a prescription and no one to ask questions. For programs that include lab work, like weight loss, testosterone, and longevity, we build your plan around your own biomarkers rather than a one size fits all approach. We are 100% Canadian owned and operated, and every clinician and pharmacy in our network is licensed to practice in Canada. Jack Health is available across every province and territory, with a small number of programs, including TRT, Longevity, and Weight Loss, not currently offered in Quebec, Manitoba, New Brunswick, Nova Scotia, Yukon, or Prince Edward Island.
Have better sex with personalized treatments
Written by the company
- Get personalized ED treatment prescribed online in Canada
- Our medical team will review your health history and prescribe personalized treatment options. We will prepare your prescription and ship it directly to your door. Free and discreet. Send us a message at anytime if you have questions, or want to update your plan.
Free Canada-wide discreet shipping
Ships within 3 to 5 days.
If approved, your medication will be shipped within 3 to 5 business days.
Contact info
222 Bay St, Suite 3000,, M5K 1E7, Toronto, Canada
- hello@jack.health
- jack.health
Take charge of your health.
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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i'm very happy with that but i think i…
i'm very happy with that but i think i finish that prescription and just cialis for the next time.But wow thank you
3 April 2026
Unprompted review
Reply from Jack Health
Thanks, Steve! We’re glad to hear you had such a great experience. We really appreciate the kind words and are happy we could make the process easy for you!
The Jack & Jill Health Team
I am very disappointed with how this…
I am very disappointed with how this was handled.
I was clearly informed that if I did not qualify for TRT, I would receive a refund. Please review the recordings of the conversations with your agents, if available. Your agent followed up with me multiple times to make sure I signed up, and I had already fully explained my situation and completed the required information before proceeding with bloodwork.
This is not simply about the money. It is about transparency, fairness, and the way expectations were set from the beginning.
Given this experience, I will not be recommending Jack Health.
2 April 2026
Unprompted review
Reply from Jack Health
Thank you for taking the time to share your experience. We’re very sorry to hear that you feel disappointed with how this situation was handled.
We understand your concerns regarding communication, expectations around eligibility and refunds, and the overall experience you had with our team. Transparency and patient trust are extremely important to us, and we regret that this was not your experience.
We appreciate your feedback and will ensure it is reviewed internally with the appropriate teams so we can continue improving our processes and communication moving forward.
Quick
Quick, accurate and reliable service. Excellent customer service and I'll definitely use them again
7 April 2026
Reply from Jack Health
Thank you for the great review! We’re happy to hear you found our service quick, accurate, and reliable. We look forward to helping you again!
The Jack & Jill Health Team
Its working very well 😉
4 April 2026
Unprompted review
Reply from Jack Health
Thanks, Mehran! We’re glad to hear things are working well for you 😉 We appreciate you taking the time to leave us a review!
The Jack & Jill Health Team
The ordering and delivery experience…
The ordering and delivery experience was very efficient.
15 July 2025
Reply from Jack Health
Thanks, Rich! We’re glad you found the ordering and delivery process efficient. Making the experience simple and convenient is exactly what we aim for.
The Jack & Jill Health Team
Everything has been great!
30 March 2026
Unprompted review
Reply from Jack Health
Thank you, Richard! We’re so glad to hear that everything has been going well. We really appreciate your support and taking the time to share your experience.
The Jack & Jill Health Team
obviously not an important customer
I was offered to be part of a free trial for Hair treatment. I did the assessments and was approved but when it came time to start they were going to bill me full pop for the prescriptions. I tried contacting customer service and the doctors that did the assessments and no one seemed to know or care what i was talking about so I've not been back since
19 March 2025
Reply from Jack Health
We’re sorry to hear about your experience, Matt. We understand how frustrating it would be to receive different expectations around pricing and then have difficulty getting clear answers from our team. That’s not the experience we want anyone to have. We appreciate you bringing this to our attention and would be happy to look into what happened if you’re open to reconnecting with us.
The Jack & Jill Health Team
Not the cheapest out there but easy…
Not the cheapest out there but easy ,fast for a one time order
1 March 2026
Unprompted review
Reply from Jack Health
Thanks, Adrian! We appreciate the honest feedback. We’re glad you found the process easy and fast for a one-time order, and we’ll keep working to provide competitive pricing alongside a convenient experience.
The Jack & Jill Health Team
Great service
5 March 2026
Unprompted review
Reply from Jack Health
Thank you, Chris! We’re glad you had a positive experience with our service. We appreciate you taking the time to leave us a review!
The Jack & Jill Health Team
Reply from Jack Health
Thanks, Brad! We’re happy to hear you’ve been pleased with the service and shipping. And we’re glad our promotions have helped make your orders a little easier on the wallet!
The Jack & Jill Health Team
Super fast shipping on last order.Thanks
Super fast shipping on last order.Thanks
27 February 2026
Unprompted review
Reply from Jack Health
Thanks, Vito! We’re glad your latest order arrived quickly. We appreciate you taking the time to share your experience!
The Jack & Jill Health Team
It's good
Wasn't sure about it but experience was quick, seamless, and hassle free.
20 February 2026
Unprompted review
Reply from Jack Health
Thank you for your review! We’re glad your experience was quick, seamless, and hassle-free. We’re always here to help with anything you need!
My parcel was misplaced by courier…
My parcel was misplaced by courier service. they posted me an replacement without any delay.
19 February 2026
Unprompted review
Reply from Jack Health
Thank you for your review! We’re glad we could quickly send a replacement and resolve the issue. We’re always here to help if anything comes up!
good products and great service
17 February 2026
Unprompted review
Reply from Jack Health
Thank you for your feedback! We’re glad you’re happy with our products and service. We’re always here if you need anything!
Reply from Jack Health
Thank you so much for your review! We’re thrilled you’re happy with our pricing, service, and delivery. We’re always here to help!
Good prices and quick delivery
7 February 2026
Unprompted review
Reply from Jack Health
Thank you for your review! We’re glad you’re happy with our prices and quick delivery. We’re always here if you need anything!
Excellent
Excellent , professional service and very fast delivery...
3 February 2026
Unprompted review
Reply from Jack Health
Thank you for your kind review! We’re glad you’re happy with our professional service and fast delivery. We’re always here to help!
It works.Thank you.
10 February 2026
Unprompted review
Reply from Jack Health
Thank you for your feedback! We’re glad to hear it’s working for you. We’re always here if you need anything!
Easy to setup
I was curious and it's been easy...Quick setup, shipping speed very good.
Surprise by the result 😅
19 January 2026
Unprompted review
Reply from Jack Health
Thank you for your review! We’re glad the setup and shipping were easy and fast, and it’s great to hear you’re happy with the results!
They understand the needs we men need
29 January 2026
Unprompted review
Reply from Jack Health
Thank you for your feedback! We’re glad to hear we understand and meet the needs of our male patients. We’re always here to help!
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