Izodekor 3D Decorative Wall Panels Reviews 

365
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, finding items well-made, realistic, and easy to use for various projects. Many highlight the excellent service, fast dispatch, and quick delivery, often receiving orders sooner than expected. The ordering process is described as straightforward, with helpful guidance and efficient communication. However, some customers noted product quality concerns, including items appearing different from samples or online images, visible white edges, or being perceived as cheap. A few also mentioned products made of unexpected materials like polystyrene, or arriving with chipped corners.

What people talk about most

Product

Customers had positive experiences with product, frequently praising its quality, realistic appearance, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and super-fast delivery,... See more

Quality

Customers consistently note positive experiences with quality, often describing products as unbelievably... See more

Service

Users describe positive interactions with service, consistently highlighting its excellence and reliability.... See more

Order

Reviewers mention positive feedback about the ordering process, finding it very easy on the website and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don't believe I've ever wrote a review before for anything I've bought but I feel compelled to write a review for this amazing product. I ordered 15 tiles and they came the next day. I was immediate... See more

Rated 5 out of 5 stars

Very helpful customer service. Needed to reorder to complete a project. Panels received next day delivery well packaged. I found panels are good quality and easy to work with. I am a 70 year old lady... See more

Rated 5 out of 5 stars

Great service easy to navigate website and found what I wanted easily. Easy advise on qty needed and then order processing and payment. Quick delivery and emails all easy to understand and a very st... See more

Rated 5 out of 5 stars

These panels are amazing - really easy to put up and cut for awkward spaces. Delivery was quicker than stated too. I also contacted the store about some installation questions about putting up a shelf... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

As Izodekor, we are here to make your dream wall decorations come true wherever your living space is. If you want to create stylish designs in your home, you can use our new generation decoration product Styrofoam wall panels, and you can get a brand new atmosphere with unlimited color and design options. In addition, thanks to its heat and sound insulation function, you can create interior spaces with calm and seasonal temperatures. In addition, you can do all these in a short time without the need for a master or you can get online help from our experts.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

365 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(365)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very sceptical how the panels…

I was very sceptical how the panels would look as we didn’t want it to look “cheap” but I have to say we are very happy with the brick panels.
I ordered extra panels which where shipped separately and came the day after the original order, I contacted them and they got straight back to me about them not arriving, great communication with the seller, highly recommend

20 March 2025
Unprompted review
Rated 2 out of 5 stars

Not worth the money

It’s not like real brick the ones I saw in Poland was real brick and you couldn’t tell the difference these are not natural looking.
Sorry but it’s the truth

18 February 2025
Izodekor 3D Decorative Wall Panels logo

Reply from Izodekor 3D Decorative Wall Panels

Hello, could you be confusing our products with a different product. There are many types of these stones. If you do not like the product, you have the right to return within 14 days. Let us help you if you write to us via e-mail that you want to return it.

Rated 1 out of 5 stars

Terrible service

Terrible service! Was given a delivery date of the end of December. 2 weeks into January I phoned the company and was bluntly told I need to send an email and not phone them, which I did and no response. I emailed again a week later, no response. I phoned again and was told to email. I explained that I had sent 2 already with no response so he took my order number and said he'd email me in 10 minutes. Yet again, no response. 2 weeks later I requested a refund through PayPal and the very next day I received an email from the company saying if I close the PayPal case they'll send my refund!! Will never use this company again.

20 December 2024
Izodekor 3D Decorative Wall Panels logo

Reply from Izodekor 3D Decorative Wall Panels

Hello, I have not seen an e-mail sent to us before that your product has not arrived, yes, your product has been shipped and appears to have been lost by the cargo. It did not reach you, and you opened a case through paypal without contacting us and asked for a refund. Please close your paypal case to make your refund through the system. I wanted to provide you with a quick refund. You misinterpreted the incident. We attach great importance to customer satisfaction. If there is a problem, we strive to resolve it quickly. If there is any problem, you can contact us via e-mail.

Best Regards

Rated 5 out of 5 stars

Excellent product

Excellent product, we used these when decorating the kitchen, provides a great feature wall, easy to work with. Great service from the company too and very quick delivery.

9 December 2024
Rated 5 out of 5 stars

Very good product

Very good product. Delivery was very quick also received lots of updates on the delivery and the time . I bought them as a gift and he was very pleased with them .

16 December 2024
Rated 5 out of 5 stars

These are beautiful wall panels at a…

These are beautiful wall panels at a great price and the customer service I received was topnotch , I was out of the country when I placed my order and they kindly waited until returned to the uk before delivering them so 10/10 all round

9 December 2024

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