IZIPIZI Reviews 

4,441
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 762 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how much they love the wonderful range of colors, lightweight comfort, and stylish design offered across the entire collection of reading glasses and sunglasses. Consumers also appreciate the prompt shipping times, efficient ordering processes, and helpful assistance from friendly customer service representatives who resolve issues quickly. However, some customers also noted occasional durability issues, mentioning that parts like the arms or frames broke prematurely or felt cheap. A few reviewers experienced frustrating delivery delays, unhelpful tracking updates, or minor shipping complications when receiving their anticipated parcels from couriers.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, noting that the glasses are sturdy, well made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredible speed,... See more

Staff

People report positive experiences with staff, frequently highlighting the incredibly helpful service and... See more

Service

Customers had positive experiences with service, frequently highlighting friendly people, efficient handling,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love these glasses! Excellent quality -- worlds better than other readers I had in the past. If I hadn't stepped on them, I would still be wearing my IZIPZI screen reading glasses that I bought 7 year... See more

Rated 5 out of 5 stars

I first discovered these in France 10+ years ago and have ordered from Izipizi direct multiple times. I love these glasses and so does my husband! Packages come insanely fast and I love how they’ll ad... See more

Rated 5 out of 5 stars

I got my first pair while traveling in Europe and I switched entirely to these. I used buy designers like Gucci & Prada and after trying these lightweight cute reasonably priced glasses I will never g... See more

Rated 5 out of 5 stars

I have been buying the IZIPIZI reading glasses for several years now. I love their range of colors and the fact that they offer such a wide variety of shapes and sizes to fit every face type. I can'... See more


Company details

  1. Glasses Store
  2. also in
  3. Sunglasses Store

Written by the company

👓  Reading glasses 🌞 Sunglasses & 💻 Glasses for screens


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(4,441)

2,224 reviews in the last 12 months

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Rated 3 out of 5 stars

Online Shop

Online Shop! It just doesn't work properly!
Regards CHU

21 October 2026
IZIPIZI logo

Reply from IZIPIZI

Hello,

Thank you for taking the time to share your feedback.

We're sorry to hear that you experienced difficulties with our online shop.

Could you please let us know what issues you encountered so we can look into improving your experience?

Feel free to contact us at contact@izipizi.com if you need any assistance with your order.

We remain at your disposal.

Rated 4 out of 5 stars

Great history with the brand

Great history with the brand, but the latest pair was a bit disappointing
I have been buying these products for years with great satisfaction, as they usually offer a good price-to-quality ratio and excellent performance. Lately, however, I noticed that the blue light blocking model feels heavier and tends to slide down my nose a bit.
Unfortunately, my most recent purchase was disappointing. The screw came loose almost immediately, and I had to get them repaired locally, though without much success. That being said, this is the first time this has happened in many years, so I hope it’s just an isolated incident.

21 October 2026
Unprompted review
IZIPIZI logo

Reply from IZIPIZI

Dear Paola,

Thank you for your loyalty and for taking the time to share your feedback.

We're sorry to hear about the latest issue with your order. We understand your disappointment!

Quality and comfort are very important to us, and we've shared your feedback with our Product team. We provide a 2-year warranty on our glasses. 

Please contact us at contact@izipizi.com with your order details so we can take a closer look at your pair and find the best solution for you.

Thank you for your understanding.

Rated 5 out of 5 stars

I am on my third pair of IZIPIZI…

I am on my third pair of IZIPIZI frames. The quality and comfort are perfect for me. They get more attention and compliments than any glasses in the past. Simply great product and excellent value.

21 October 2026
Unprompted review
Rated 1 out of 5 stars

Terrible online shopping experience

Terrible online shopping experience, no way to contact them about package delivery delays, they use cheapest and most incompetent delivery partners.

9 October 2026
IZIPIZI logo

Reply from IZIPIZI

Hello Canberk,

Thank you for taking the time to share your feedback.

We're sorry to hear that our shipping options did not meet your expectations.

You can contact our Customer care team at any time at this email address: contact@izipizi.com if you have questions regarding your order.

You can track your parcel directly here: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XT337447320TS

We remain at your disposal if you need any assistance.

Thank you for your understanding,
Kind regards

Rated 3 out of 5 stars

Poor customer service

I really like the product - I have bought more than 5 glasses already. What I found disappointing was your return policy for a pair of glasses I had bought in April and the screw got lost in July. Unfortunately you did not exchange it as I could not provide a receipt from the museum I had bought the glasses of. That I found poor customer service.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

They refunded most of my order weeks…

They refunded most of my order weeks later.

20 October 2026
IZIPIZI logo

Reply from IZIPIZI

Hello Ellen,

We're truly sorry that we had to refund several items from your order due to unexpected stock shortages.

We understand how disappointing this must have been, especially as it affected half of your order.

We explained the situation, apologized for the inconvenience, and offered a discount as a gesture of goodwill.

We regret that, despite these efforts, your experience fell short of your expectations, and we hope to have the opportunity to leave you with a better impression of IZIPIZI in the future.

Best regards,

Rated 4 out of 5 stars

The frames and temples of some glasses…

The frames and temples of some glasses start to become sticky after about a year. The soft-touch plastic coating seems to deteriorate over time, leaving the surface tacky and unpleasant to the touch. But I am still satisfied and just ordered 3 more.

20 October 2026
Rated 5 out of 5 stars

I love the style and fit

I love the style and fit. I have a petite face and find it difficult to find the right reading glasses for me. I lost my last pair of Cinnamon A glasses and just ordered a replacement.

18 October 2026
Rated 5 out of 5 stars

Great quality and customer service

Great quality and customer service. My Speed shades have been my favourites since forever. After less than 2 years, their nose grip was torn. I wanted was to buy a new nose grip but as it wasn't an option, support immediately provided me with a code to get a new pair of glasses. Outstanding customer service. I look forward to my new pair.

19 October 2026
Rated 2 out of 5 stars

There was no notion of parcel being…

There was no notion of parcel being sent from outside of country, if there was, I would not make a purchase. Also, given the tracking number, it is unclear from where exactly parcel was shipped. Highly unprofessional.

19 October 2026
IZIPIZI logo

Reply from IZIPIZI

Dear Jelena,

Thank you for sharing your feedback.

We are sorry to hear that the shipping origin of your order did not meet your expectations.

As a French brand operating internationally, our orders may be shipped from warehouses outside the destination country. This information is available in our FAQ and Legal Notice for customers to review before making a purchase.
Regarding tracking, shipment updates are provided by our shipping partners, and we regret any lack of clarity.

We appreciate your feedback and will continue working to make our delivery information as clear and accessible as possible.

Thank you for your understanding,
The IZIPIZI team

Rated 5 out of 5 stars

Love izipizis

Love izipizis! We have them in a few Colours, they’re só cool. Customer support replaced my son’s pair of sunglasses that were damaged. Thank you!

19 October 2026
Rated 4 out of 5 stars

This is my second izipizi

This is my second izipizi, reading glasses. It’s so light on my face, I carry it everywhere. The only critique is, if you could add a cleaning towel in the box. I’m pleased with my glasses

14 October 2026
IZIPIZI logo

Reply from IZIPIZI

Hello Naana,

Thank you for taking the time to share your feedback and for being a loyal IZIPIZI customer!

We're delighted to hear that you're happy with your reading glasses.

Thank you also for your suggestion about adding a cleaning cloth to the box. 

We will pass it along to our team for consideration.

Have a nice day,
The IZIPIZI team

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