It was easy knowing that it would be sent out on time & show up at door. I didnt have to go to doctors or wait for prescriptions. I had great success. Food noise was gone literally within 24 hours, cr... See more
Company replied
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Review summary
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Reviews shaping this summary
Great product that actually works! Only small nausea the first week but no other major side effects! An influencer gave me their promo code and I was hesitant at first but really glad I decided to tak... See more
Company replied
Excellent service from start to finish! Communication through chat was quick and responsive, and all of my questions were answered thoroughly and professionally. I really appreciated how easy and smoo... See more
Company replied
I had the pleasure of working with JB. I had ordered a product but never received a shipping confirmation even though the money was deducted from my account. JB stayed in contact with me over the cour... See more
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Company details
Written by the company
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Contact info
111 NE 1st Street 8th Floor #8564, 33132, Miami, United States
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jan- Very efficient and helpful support
Jan was able to help me set up my own referral link and made the whole process really easy. Even though I wasn’t able to respond right away, he stayed on top of everything and was very efficient and helpful throughout the process. I really appreciated the quick support and communication.
25 May 2026
Reply from Ivy Rx
Thank you so much for sharing your experience! We’re thrilled to hear that Jan was able to make setting up your referral link easy and stress free. It’s wonderful to know that the team stayed proactive and continued supporting you throughout the process, even with delayed responses. Providing efficient and dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your kind words and support, and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that our team provided such an amazing experience for you. Delivering dependable care through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
I asked for instructions on how to take…
I asked for instructions on how to take the medication and Carlo sent me exactly what I needed. Thank you very much.
25 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Carlo was able to provide the exact instructions you needed for taking your medication. Making sure patients feel informed and supported through Transparency, Understanding, and Responsiveness is always important to us. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your feedback! We’re glad to hear that you received quick responses to your questions and had a helpful experience with our team. Providing prompt and dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your amazing feedback! We’re thrilled to hear that the Ivy Rx customer service team has provided such a great experience for you. Delivering dependable care through Responsiveness, Understanding, and Trustworthiness is always our goal, and your recommendation truly means a lot to us. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that Rosette was so accommodating and easy to work with throughout your experience. Providing smooth and supportive care through Understanding, Responsiveness, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Sai was so helpful and addressed my…
Sai was so helpful and addressed my questions quickly and professionally! Great customer service!
25 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Sai was so helpful and able to address your questions quickly and professionally. Providing dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal, and we’re so glad you had a great customer service experience. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your feedback! We’re so glad to hear that our team member was very helpful and able to support you throughout your experience. Providing caring and dependable service through Understanding, Responsiveness, and Trustworthiness is always important to us. We truly appreciate your support and we’re always here if you need anything.
I needed help with a change in my…
I needed help with a change in my medication and payments. Sai, was helpful and fixed the problem.
Thank you!
25 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Sai was able to help with the changes to your medication and payments and quickly resolve the issue for you. Providing supportive care through Understanding, Responsiveness, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Paul was very helpful and provided the…
Paul was very helpful and provided the exact service I needed without any bumps!
24 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Paul was able to provide exactly the service you needed and make the process smooth and hassle free. Delivering dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Paul is awesome!…
Paul was able to answer my questions and alleviate my concern with ease and quick action.
24 May 2026
Reply from Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that Paul was able to answer your questions, ease your concerns, and take quick action to help you. Providing clear and dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that you’ve had a great experience with our customer service team and that the team has been willing to help whenever needed. Providing dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that Rhinard made everything so easy for you and provided such a smooth experience. Delivering simple, supportive care through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate the 10/10 rating and your support. We’re always here if you need anything.
Rhinard helped me today with everything…
Rhinard helped me today with everything I needed!! Thank you IVRX! Love this company. I have lost 30lbs since march!
24 May 2026
Reply from Ivy Rx
Thank you so much for sharing your experience! We’re thrilled to hear that Rhinard was able to help you with everything you needed and provide such great support. Congratulations on your incredible progress losing 30lbs since March is an amazing achievement! We’re so happy to be part of your journey. Providing dependable care through Understanding, Responsiveness, Safety, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Thanks for great CS Jan!!!!!
24 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Jan provided you with great customer service and made such a positive impression. Delivering caring and dependable support through Responsiveness, Understanding, and Trustworthiness is always important to us. We truly appreciate your support and we’re always here if you need anything.
The response I received from Paul was…
The response I received from Paul was quick and made complete sense. Very happy with your company.
24 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Paul was able to provide a quick response that was clear and helpful. Delivering reliable support through Responsiveness, Transparency, and Trustworthiness is always important to us, and we’re so happy to know you’re very pleased with Ivy Rx. We truly appreciate your support and we’re always here if you need anything.
Ard was very helpful in helping me to…
Ard was very helpful in helping me to get the discount on my next delivery, hopefully that discount will apply on my order.
Thank You
24 May 2026
Reply from Ivy Rx
Thank you so much for your feedback! We’re glad to hear that Ard was very helpful in assisting you with the discount for your next delivery. Providing supportive and attentive service through Responsiveness, Understanding, and Trustworthiness is always important to us. We truly appreciate your patience and support, and we’re always here if you need anything.
Jan provided great service and…
Jan provided great service and explained a response to my question in layman terms.
24 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Jan provided great service and was able to explain everything in a clear and easy-to-understand way. Making sure patients feel informed and supported through Understanding, Transparency, and Responsiveness is always important to us. We truly appreciate your support and we’re always here if you need anything.
Jan went beyond customer service to…
Jan went beyond customer service to help clear all of my concerns and answer all of my questions. She resolved all issues and her customer service was amazing!
24 May 2026
Reply from Ivy Rx
Thank you so much for sharing your experience! We’re thrilled to hear that Jan went above and beyond to address all of your concerns and answer your questions so thoroughly. It’s wonderful to know he was able to resolve everything while providing such amazing customer service. Delivering support with Understanding, Responsiveness, and Trustworthiness is always our goal, and we’ll be sure to share your kind words with Jan and the team. We’re always here if you need anything.
Ronnie was wonderful
24 May 2026
Reply from Ivy Rx
Thank you so much for your kind words! We’re thrilled to hear that Ronnie provided such a wonderful experience for you. Delivering caring and dependable support through Understanding, Responsiveness, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
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