Ivolve Reviews 

3
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(3)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Ok but watch out who you trust

To be honest this company is a fair company to work for and I carnt fault how it’s run by the manager. The only problem you can have is a very small group of support workers I have worked for gossip about me and lied about me accusing me of something I did not do. One person had bipolar and took photos of every thing he did and sent them to management to make him self look good and in the meantime pulled me down to make him look good. The other person accused me of sleeping half an hour before shift change by a supervisor and in her statement she said I appears sleeping. That is very much appearing to I am catching. I don’t let these two idiots put me of working there.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

& so the attendance of police &…

& so the attendance of police & ambulance starts again with one or the other turning up 4 days on the trot. Complete waste of overstretched emergency resources cause staff don’t seem to be able to cope or manage two female residents. YouOnly ever see one male member of staff arrive for overnight . If it is the case, so much for safeguarding with one male looking after two females

9 October 2025
Unprompted review
Rated 1 out of 5 stars

If I could put a minus score rating

If I could put a minus score rating , that would be too good for them

An absolute disgrace of a company . One address in CM22 area which is a 5 bed house with one person residing & 1 or if lucky 2 support workers on shifts who don't live in under a supported living set up . One resident lasted at most 2 weeks before back in hospital self harming & not seen since . 1st resident a teenager was over medicated. Next residents had caused neighbours so much grief with drug & alcohol & suicidal issues, ASB with support staff doing nothing. Police & ambulance are frequent visitors because of her & as for the manager, well she’s about as much use as as a used mouldy old teabag, refuses to engage with neighbours & won’t show her face at address . Council couldn’t give too hoots either as they funding a 5 bed house for 1 person . Company also refuse to respond to contact requests. Cats & dogs get better looked after .

Latest lone occupant a 60yr old female with severe learning issues who can’t be left alone , was in fact left alone (24/1/25). Carer went home after shift as night carer didn’t turn up. Leaving carer failed to report or make contact with company. Virtually no food in fridge , heating on full blast , no hot water & told not to flush toilets as an issue. No phone if accupant needed to make emergency services call. Resident came knocking on neighbours saying she was scared. 2 neighbours unqualified to look after her sat with her into early hours, making calls to Ivolve to get carer cover to attend.

There’s often only one carer ( occasionally lone male looking after female residents. Since a 2nd resident moved in it’s been ambulance & or police at the address on a daily basis for last 5 days . Essex Council are finding this 5 bed house . Complete waste of tax payers money, not fit for purpose & I wouldn’t put any family member in there unless you really hate them

18 June 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look