Ivel Valley Bird Food Reviews 

227
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the bird food and the remarkably fast, reliable delivery service provided by the team. Consumers highlight that the seeds and suet produce virtually no waste, leaving garden birds entirely happy and well-fed throughout the seasons. Some reviewers were not happy with recent changes to the suet products, noting that the new texture and recipes caused birds to ignore them completely. A few people also experienced frustrating courier delivery issues and expressed disappointment regarding the specific packaging materials used for bulk items recently.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting high standards and excellent value for... See more

Delivery service

Consumers find delivery service to be consistently positive, highlighting impressively fast and reliable... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the bird food and seed... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt, speedy, and reliable... See more

Order

Reviewers mention positive feedback about order processes, highlighting that it is always easy to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products, great prices, fast delivery… what’s not to love? My visiting birds go bonkers for the mini suets pellets, there’s never any waste, very little dust, and the size is always consistent... See more

Rated 5 out of 5 stars

I’ve been buying from Ivel Valley Bird Food for a few years now and I honestly wouldn’t go anywhere else. My orders always arrive when expected, and I love knowing I’m giving the birds in my garden pr... See more

Rated 5 out of 5 stars

Excellent and prompt service always. I never purchase bird food from anywhere else. Also, very high quality products and sturdy packaging so no spillages. My garden visitors seem very happy too.

Rated 5 out of 5 stars

The quality of the seed never changes and the next day delivery is a real help. No waste at all and I have a variety of birds 26 different ones yesterday all coming to feed. I have a garden hide w... See more


Company details

  1. Animal Feed Store
  2. Bird Shop
  3. Pet Store
  4. Pet Supply Store

Written by the company

We sell premium quality bird food and bird feeding accessories. Our customers love our easy to use site, friendly service, delivery speed and their garden birds love our foods!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

227 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(227)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ivel Valley no more!

I have been buying bird food from IV for many years and was always happy to pay a premium for top quality food. Last deliver, the sunflower hearts had gone down in quality and I assumed that it was a bad batch. I have recently placed another order and was suprised to get an email from Ivel Valley saying that I had signed up to an mailing list for a company called The Garden and Home Trading Company in Preston. At the same time, Paypal confirmed that I had just made an order to the same company, not F.B.Parrish which is Ivel Valley.

I have now received the seeds and the quality is very poor. The sunflower seeds are 50% chips and dust and the packaging is plastic.

On doing a little digging, it appears that Parrish have sold the company and this new company is using the name and original marketing.

On the basis of the quality of these seeds, I will not be using them again!

31 July 2025
Unprompted review
Ivel Valley Bird Food logo

Reply from Ivel Valley Bird Food

Hello, we have tried to contact you for more information on your review or for an order number but we have not received any response. We have no record of your purchase. If you are able to get in touch we can help with your query. Kind Regards, Ivel Valley

Rated 5 out of 5 stars

Right stuff on time

I’ve been buying from Ivel Valley Bird Food for a few years now and I honestly wouldn’t go anywhere else. My orders always arrive when expected, and I love knowing I’m giving the birds in my garden proper, high-quality food. There are no cheap fillers, just premium ingredients, and their suet is homemade and tested on their Bedfordshire farm. You can really tell the difference — the birds absolutely love it! It feels good knowing everything is sustainably grown and backed by experts, so I know I’m giving them the very best.

7 August 2025
Unprompted review
Rated 3 out of 5 stars

Delivy

Delivery can often be confusing with some items coming in 2 or 3 days then another the day after,giving the impression that some items were missing.

25 August 2025
Rated 5 out of 5 stars

Perfect as always

My fat balls were actually delivered on Sunday the 7th. As always, in perfect condition and the birds can't wait to eat them.

8 September 2025
Rated 5 out of 5 stars

Very fast delivery of good quality products.

Amazed at the speed of delivery. The order was for suet pellets and fat blocks. Both are very good quality and the birds seem to love them. - no waste at all, and they don’t go rock hard. Highly recommend them.

25 August 2025

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