Ivel Valley Bird Food Reviews 

227
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the bird food and the remarkably fast, reliable delivery service provided by the team. Consumers highlight that the seeds and suet produce virtually no waste, leaving garden birds entirely happy and well-fed throughout the seasons. Some reviewers were not happy with recent changes to the suet products, noting that the new texture and recipes caused birds to ignore them completely. A few people also experienced frustrating courier delivery issues and expressed disappointment regarding the specific packaging materials used for bulk items recently.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting high standards and excellent value for... See more

Delivery service

Consumers find delivery service to be consistently positive, highlighting impressively fast and reliable... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the bird food and seed... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt, speedy, and reliable... See more

Order

Reviewers mention positive feedback about order processes, highlighting that it is always easy to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products, great prices, fast delivery… what’s not to love? My visiting birds go bonkers for the mini suets pellets, there’s never any waste, very little dust, and the size is always consistent... See more

Rated 5 out of 5 stars

I’ve been buying from Ivel Valley Bird Food for a few years now and I honestly wouldn’t go anywhere else. My orders always arrive when expected, and I love knowing I’m giving the birds in my garden pr... See more

Rated 5 out of 5 stars

Excellent and prompt service always. I never purchase bird food from anywhere else. Also, very high quality products and sturdy packaging so no spillages. My garden visitors seem very happy too.

Rated 5 out of 5 stars

The quality of the seed never changes and the next day delivery is a real help. No waste at all and I have a variety of birds 26 different ones yesterday all coming to feed. I have a garden hide w... See more


Company details

  1. Animal Feed Store
  2. Bird Shop
  3. Pet Store
  4. Pet Supply Store

Written by the company

We sell premium quality bird food and bird feeding accessories. Our customers love our easy to use site, friendly service, delivery speed and their garden birds love our foods!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

227 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(227)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DPD were appalling but even though we…

DPD were appalling but even though we think Ivel Valley are great the remediation on this was and still is poor.

24 November 2025
Ivel Valley Bird Food logo

Reply from Ivel Valley Bird Food

Hello Doug, thank you for getting in touch. I'm sorry to hear this. I can see that DPD are currently investigating the parcel and its whereabouts, please be assured that we will be in touch shortly to resolve this - you will not be left empty handed. Kind Regards, Ivel Valley

Rated 5 out of 5 stars

Excellent service

iI noticed that there was a discount on buying 144 suet logs, which made them cheaper than anywhere else. And since it was my first purchase with Ivel I was given another discount.
And they arrived within 2 days.
Only downside was that there wasn't any packing in the large box, causing soon of the logs to break free,

25 September 2025

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