I initially faced an issue where my deposit was not credited to my trading account even though the UPI payment was successful. This caused concern and required multiple follow-ups. However... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast deposit and fast withdraw. But support is average not better like I want when I need help. And last I see a lot of slippage
Company replied
Withdrawn money very fast. High leverage . Rewards point.
Company replied
Iux very good broker for me i use iux standard 4 year 1 thing I’m very like withdraw money very fast noneed to waiting long just a minute and can use email toget OTP pass
Company replied
Company details
- Finance Broker
- also in
- Currency Exchange Service
- Financial Consultant
- Gold and Silver Trading Company
- Investment Service
- Non-Bank Financial Service
Written by the company
Experience Superior Trading with Better Offers Maximize profits, minimize costs – Enjoy transparent, commission-free offers. Experience the best with low spreads and fast market execution for an unparalleled trading journey.
Written by the company
- The Edge Traders Deserve Real performance. Real support. Built for traders who trade seriously
Contact info
Mauritius
- support@iux.com
- iux.com
3.9
Great
957 reviews
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Reply from IUX
Dear Banpot
We truly appreciate your feedback. We're sorry for the inconvenience. Should you encounter any technical issues, we kindly encourage you to contact us at support@iux.com so that we can assist you or address any concerns you may have.
Thank you, IUX Team
Very good bro
24 June 2026
Reply from IUX
Dear Chatchai Musikarat
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX Team
Reply from IUX
Dear SITTHICHOK CHANGPLUK
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX Team
Reply from IUX
Dear Fat Fighter
We're so glad to hear you had such a positive experience with us. Thank you for your kind words. Your trust is invaluable to us, and we remain committed to consistently providing the highest level of service.
IUX Team
Good and fast service but the exchange…
Good and fast service but the exchange rate is quite big gap between deposit and withdrawal
23 June 2026
Reply from IUX
Dear Khamping MALALVONG
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX Team
Reply from IUX
Dear BoBo Bell
We're happy to hear about your good experience with IUX. Thank you for choosing our platform and for taking the time to share your experience. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com.
Thank you, IUX Team
Honest is the most importance for me.
22 June 2026
Reply from IUX
Dear Charatsri Malamas
We're happy to hear about your good experience with IUX. Thank you for choosing our platform and for taking the time to share your experience. Your trust is invaluable to us, and we remain committed to consistently providing the highest level of service.
Thank you, IUX Team
Payment and refund are fast.And the commission is free.
Payment and refund are fast.
And the commission is free.
22 June 2026
Reply from IUX
Dear SONGSAK NONPALA
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. We remain committed to consistently providing the highest level of service.
Thank you, IUX Team
like quick withdrawal
22 June 2026
Reply from IUX
Dear Bee
We truly appreciate your feedback. Thank you for taking the time to share your experience. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX Team
Reply from IUX
Dear Kitisak Chanyarat
Thank you for giving us 5 stars! We're happy to hear about your good experience trading with IUX. Your trust is truly invaluable, and we are committed to consistently delivering the highest level of service.
Thanks again, IUX Team.
Reply from IUX
Dear tarathorn suttisoonthornsakul
We're happy to hear about your good experience with IUX. Thank you for choosing our platform and for taking the time to share your experience. Your trust is invaluable to us, and we remain committed to consistently providing the highest level of service.
Thank you, IUX Team
Reply from IUX
Dear KITTI TAWEESUK
Thank you for giving us 5 stars! We're happy to hear about your good experience trading with IUX. Your trust is truly invaluable, and we are committed to consistently delivering the highest level of service.
Thanks again, IUX Team.
ชอบที่ฝากถอนไว มีแอปให้ใช้ง่ายๆ
ชอบที่ฝากถอนไว มีแอปให้ใช้ง่ายๆ
แต่ควรเพิ่มพอร์ต Cent จะดีมากๆ
หลังจากได้รับ Reply mail รอการพัฒนาของโบรกนะคะ
22 June 2026
Reply from IUX
Dear Chanakan Phlthatanaphat
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. We remain committed to consistently providing the highest level of service.
Thank you, IUX Team
Is the best broker.
22 June 2026
Reply from IUX
Dear Najala
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. We sincerely appreciate your continued support IUX.
Thank you, IUX Team
Reply from IUX
Dear Parn
We're happy to hear you appreciate our fast deposits, withdrawals, and low spreads. We remain committed to consistently providing the highest level of service. Thank you for your positive feedback!
IUX Team
Iux Team
Iux Team,
I have not received my deposit, who is accountable for the UPI IDs you usually provide for deposits? If amount is transferred successfully to the upi and IUX says IUX has not received the amount who is accountable in this case, account id 2145966965
17 June 2026
Unprompted review
Reply from IUX
Dear Roger,
We truly apologize for the experience you've had.
We understand that your bank statement shows a successful transfer, and we want to assure you that we have thoroughly checked on our end as well. Unfortunately, we have not been able to confirm receipt of the funds at this time.
In situations like this, the matter lies between the two financial institutions involved. We kindly suggest the following steps:
• Contact your bank directly and provide the transaction reference number to dispute the transfer.
• Request your bank to trace the funds through their interbank process.
• If your bank is unable to resolve the matter, you may refer to the RBI guidelines for further escalation.
We understand this is not the experience you expected, and we regret any inconvenience caused.
Thank you, IUX Team.
Reply from IUX
Dear Tanated Nontachattrakun,
We apologise for the negative experience you've had. We take all customer feedback seriously and are committed to providing a fair and transparent trading environment.
Please reach out to our customer support team so we can investigate your concerns further at support@iux.com for immediate assistance. IUX Team
Reply from IUX
Thank you for your review! We truly appreciate you taking the time to share your experience with IUX. Your support means a lot to our team!
Beware of this scam iux won't give the withdrawal
I am opening this thread to document an unresolved withdrawal with IUX Markets and to ask whether other traders are currently experiencing the same pattern.
For full transparency: I still have an active balance with IUX beyond this withdrawal. I am posting this publicly because six days of identical template replies, with no progression of any kind, is no longer something a private email exchange can resolve.
---
**The Specific Pattern**
Every email I have sent to support@iux. com over the past six days has returned the same template line — 'We are currently reviewing your case.' Each reply is missing all of the following:
- No ticket progression or change of status
- No compliance officer name or direct point of contact
- No estimated completion date
- No specific reason for the delay
- No request for additional documents
- No reference to any regulatory or compliance trigger
If this were a legitimate compliance review, at least one of those elements would normally appear by day six. None has.
---
**Account & Withdrawal Facts**
- Broker: IUX Markets
- Account Number: 2145967070
- Account Type: Standard No Bonus
- Withdrawal Date: 11 May 2026
- Withdrawal Amount: USD 5,000
- Withdrawal Method: Bank Transfer
- Account Status: KYC fully verified, no open positions on the withdrawal request, no active or historical bonus on this account, no pending margin requirements
---
**Communication Log**
- 11 May 2026 — Withdrawal request submitted via client portal. Acknowledged in dashboard as 'Processing'.
- 13 May 2026 — Email #1 to support@iux..com. Reply: template, no human escalation.
- 15 May 2026 — Email #2 to support@iux .com. Reply: identical template.
- 17 May 2026 — Email #3 sent. Reply: identical template
- 19 May 2026 -- Email #4 sent. No reply at the time of posting
---
**Anticipating IUX's Standard Response**
As of today, no specific reason for delay has been communicated to me, no compliance officer has been named, no estimated timeline has been provided, and no additional document has been requested. If IUX has identified any concern regarding my account or this withdrawal, I formally request that the specific clause, the specific concern, and the relevant evidence be cited in writing so that I may respond directly. Vague references to 'review' without specific cause cannot reasonably justify a eight-day delay on a fully verified account with no compliance issues.
---
**My Position**
I am not calling this a scam. I am asking IUX Markets to do what every regulated broker is expected to do for a verified client with no compliance issues: provide a real reason, a real contact, and a real timeline.
If the withdrawal is processed promptly, I will post the confirmation in this thread and update my position publicly. If it is not, I will continue to document this case here so other traders can make informed decisions.
---
**Questions for the Community**
1. Anyone else with pending IUX Markets withdrawals submitted in May 2026? Please reply with your dates and amounts.
2. Has anyone successfully reached a real human at IUX beyond the generic support inbox?
3. Any documented IUX withdrawal delays in the past six months, especially for amounts above USD 3,000?
4. What is IUX Markets' current regulatory status, and which jurisdiction accepts complaints against them today?
---
**To @IUX_official**
Please respond to this thread with specific information regarding my withdrawal, not template language. Evidence — withdrawal screenshots, the full email thread with redactions— administrators or directly to your team via the registered email address on file.
Thank you.
kartikafx
11 May 2026
Unprompted review
Reply from IUX
*Update*
Dear Client,
Please be informed that your withdrawal request of $5,000 has been rejected because the trading activities did not comply with our terms and conditions.
A detailed explanation regarding this matter has been sent to your registered email. Please kindly check the email from support@iux.com (including your spam/junk folder) for further information.
Thank you for your understanding.
Accepts Crypto But Won't Allow Withdrawals
Our client's funds are stuck with this broker as they won't allow him to withdraw via crypto despite allowing crypto deposits. This is the our first time experiencing this kind of service and restriction.
15 April 2026
Unprompted review
Reply from IUX
*Update* Jun 4,2026
Dear Reviewer,
Could you please provide the affected customer's email address, full name, and Account ID?
As you mentioned that you are representing the customer who experienced this issue, we kindly require the customer's details for verification and investigation purposes. The information you previously provided does not appear to belong to the customer referenced in your review.
We appreciate your cooperation and look forward to receiving the relevant customer information.
---------------------------------------------------------------------------------------------------
Dear Reviewer,
Thank you for bringing this matter to our attention. We take all feedback regarding fund safety and withdrawal processing very seriously. As you mentioned you are representing a client, we kindly ask you or the account owner to send the specific account details and transaction history directly to our support team at support@iux.com.
Our team is ready to investigate this case immediately and guide you through the necessary steps to resolve the withdrawal restriction.
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