I initially faced an issue where my deposit was not credited to my trading account even though the UPI payment was successful. This caused concern and required multiple follow-ups. However... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast deposit and fast withdraw. But support is average not better like I want when I need help. And last I see a lot of slippage
Company replied
Withdrawn money very fast. High leverage . Rewards point.
Company replied
Iux very good broker for me i use iux standard 4 year 1 thing I’m very like withdraw money very fast noneed to waiting long just a minute and can use email toget OTP pass
Company replied
Company details
- Finance Broker
- also in
- Currency Exchange Service
- Financial Consultant
- Gold and Silver Trading Company
- Investment Service
- Non-Bank Financial Service
Written by the company
Experience Superior Trading with Better Offers Maximize profits, minimize costs – Enjoy transparent, commission-free offers. Experience the best with low spreads and fast market execution for an unparalleled trading journey.
Written by the company
- The Edge Traders Deserve Real performance. Real support. Built for traders who trade seriously
Contact info
Mauritius
- support@iux.com
- iux.com
3.9
Great
957 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from IUX
Dear Lao Moua,
Thank you for giving us 5 stars! We're happy to hear about your good experience trading with IUX. Your trust is truly invaluable, and we are committed to consistently delivering the highest level of service.
Thanks again, IUX Team.
Reply from IUX
Dear Pissanu J.
We sincerely appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX team
Very good 10000
25 August 2026
Reply from IUX
Dear somphan milongthong
We're happy to hear about your good experience trading with IUX. Thank you for choosing our platform and for taking the time to share your experience. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com.
Thank you, IUX Team
Contact to support
When i have problems , often i can't contact to support.
Sometime error order.
20 August 2026
Reply from IUX
Dear Phurlpat Punnawanit
We sincerely apologize for the inconvenience and understand how frustrating this must have been. Should you encounter any other issues, we kindly encourage you to contact us at support@iux.com so that we can assist you or address any concerns you may have.
Thank you, IUX Team
Reply from IUX
Dear Patcharintr Jetthamrong
We truly appreciate your feedback. Thank you for taking the time to share your experience. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX Team
Reply from IUX
Dear Prayun Hinhai,
Thank you for giving us 5 stars! Your trust is truly invaluable, and we are committed to consistently delivering the highest level of service.
Thanks again, IUX Team.
I don't get Free swap even I use PRO..
I don't get Free swap even I use PRO... very sad.
1 August 2026
Reply from IUX
Dear Buabucha Suchaitanawanit
Thank you for your review. We're sorry for the inconvenience. Your feedback helps us grow, and your suggestions guide us forward. We remain committed to consistently providing the highest level of service.
Thank you, IUX Team
Reply from IUX
Dear Aphisara Chanapak,
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX team
Always ask for address everytime even…
Always ask for address everytime even same account.
If change this problem for foreigner will be more easy.
17 June 2026
Reply from IUX
Dear Phitsonlaya Posanirattikun,
We understand your concern regarding the address request. We are actively investigating this issue for you and will ensure it is resolved promptly.
IUX Team
Update: Aug 21, 2026
Dear Phitsonlaya Posanirattikun,
Our relevant team's still awaiting on your response in regards to the issue raised. Can we have you check your inbox in case you missed out on our latest email?
Thank you, IUX team
Thanks iux good
18 August 2026
Reply from IUX
Dear Phúc Lê,
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX team
Good for new members
18 August 2026
Reply from IUX
Dear Zam Zam Mubarok,
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX team
Reply from IUX
Dear Sofya Tyasa Amelia Putri,
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX team
Amazing for me
18 August 2026
Reply from IUX
Dear Sanga Klomton,
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Thank you, IUX team
Hello, I deposited funds into my account (Account No. 2145959377), but the money has not been credited to my account. The deposited amount is missing. Could you please check this issue and help me res
, I deposited funds into my account (Account No. 2145959377), but the money has not been credited to my account. The deposited amount is missing. Could you please check this issue and help me resolve it?
18 August 2026
Reply from IUX
Dear Siwakorn Buadok,
We understand your concern regarding the missing deposit. We are actively investigating this issue for you and will ensure it is resolved promptly.
IUX Team
Update: Aug 19, 2026
Dear Siwakorn Buadok,
After coordinating and checking with the relevant team, we can confirm that the deposit has been completed, and the funds have been credited to the customer’s trading account.
Kindly ask the customer to check their trading account again.
Thank you, IUX team
Awful People and Broker
I am waiting more than 2 months to get my documents verified. Awful customer service and support is slow. They keep telling me the same thing also emailed other support still nothing. Do they even pay people their withdrawals?
24 June 2026
Unprompted review
Reply from IUX
Dear Cats Don't Cry
We sincerely apologize for the inconvenience and understand how frustrating this must have been. Your feedback helps us improve. Please provide us with the following information: Name / Email for immediate assistance. We can investigate your concerns further and will be more than happy to help.
IUX Team
Withdrawal was delayed, but has been resolved
Withdrawal issues has been resolved. The fund was sent on my other Bank account.
Client support did a great Job to clear the misunderstanding.
3 August 2026
Unprompted review
Reply from IUX
Dear Jun D,
We sincerely apologize for the inconvenience and understand how frustrating this must have been. Your feedback helps us improve. Please provide us with the following information : Name / Email for immediate assistance. So we can investigate your concerns further. and we will be more than happy to help.
Thank you, IUX Team.
Pending Withdrawal
As an Introducing Broker (IB) with IUX, I am unable to withdraw my funds — withdrawals remain stuck in "pending" status indefinitely. Customer service has been unhelpful, providing only generic template responses rather than substantive resolution.
This issue extends beyond my own account: several of my referred clients are also unable to withdraw their funds from IUX.
I am issuing this warning to the community: numerous users have been reporting similar withdrawal issues with IUX. I intend to file a formal complaint with the Financial Services Commission (FSC) of Mauritius in the near future.
Update.
Finally they approve my WD Rebate.
But other client WD still pending
6 July 2026
Unprompted review
Reply from IUX
Dear SHINTA
We appreciate you taking the time to share your concerns regarding withdrawal issues for both your account and those of your referred clients. We understand how frustrating it is when funds are held in a pending status and when customer service responses do not provide the necessary resolution.
We are actively investigating these reported issues to identify the root cause and implement effective solutions. Your feedback is invaluable as we work to improve our services and ensure a smooth experience for all users. We are committed to addressing these matters thoroughly.
Thank you, IUX Team
Good everything
22 June 2026
Reply from IUX
Dear Montatip Rattanakosom
We truly appreciate your feedback. Thank you for choosing the IUX platform and for taking the time to share your experience. Your feedback helps us grow, and your suggestions guide us forward. If there’s anything else you’d like to share, please don’t hesitate to contact us at support@iux.com
Substandard brokers can change their…
Substandard brokers can change their terms and conditions at will. These types of brokers are terrible.
24 June 2026
Reply from IUX
Dear Phinyo
We truly appreciate your feedback. We're sorry for the inconvenience. Should you encounter any other issues, we kindly encourage you to contact us at support@iux.com so that we can assist you or address any concerns you may have.
Thank you, IUX Team
Brokers with very wide spreads and the most frequent slippages.
The spreads are extremely wide, slippage occurs frequently, and I can't close orders. This is the worst broker experience I've had. It happens every day, about 5-8 times a day.
15 June 2026
Reply from IUX
Dear Boontian
We truly appreciate your feedback. We're sorry for the inconvenience. Should you encounter any other issues, we kindly encourage you to contact us at support@iux.com so that we can assist you or address any concerns you may have.
Thank you, IUX Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.