iTradeCenter.Store Reviews 210

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Ordered a TV on April 27, no delivery, and the tracking number does not work. Their customer service is pretty much non-existent. Avoid this site at all costs.

Company replied

Rated 5 out of 5 stars

This website is pure art... I ordered an RTX 4080 Suprim X, I was 100% sure I was going to get scammed due to some negative feedbacks and the low prices, but the experience ended up being the b... See more

Rated 5 out of 5 stars

Ordered Samsung mobile from them, as they are global supplier I worried about potential custom fee, but it was delivered by DPD without any extra cost, as they describe. You must wait for your package... See more

Rated 5 out of 5 stars

Bought a TV here, and even with the fairly expensive shipping (around EUR 300) it was still more than EUR 2000 cheaper than buying the exact same TV locally here in Ireland. Only slight negative... See more

Company details

Written by the company

iTradeCenter.Store is electronics and daily use products eCommerce store, that offer variety of brands, models, in good prices and fast shipping. Our mission is to focus on Client positive shopping experience. We are passionate eCommerce enthusiasts with professional approach.


Contact info

3.9

Great

TrustScore 4 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

RTX 4070 instead of RTX 4070 TI

I had really bad experience on this website. I placed an order for NVIDIA RTX 4070 TI but it was 4070 non TI version. But customer support tried to convince me it was 4070 TI for €700 where there was already same version of GPU for €850. I told them to correct their information on their website and change the incorrect images which they did. I asked for my refund so that I can place an order for the correct product I wanted. They charged me €10 to refund me. Don't buy from this website and get wrong product, don't waste your time. do your research before buying. I have screenshots of customer support and their email.

27 June 2023
Unprompted review
iTradeCenter.Store logo

Reply from iTradeCenter.Store

We can post here all the proof that you are laying, the product and pictures are titanium version. You have been ensured about that via email twice. You have cancelled the order while the order was already handle to delivery, we did a lot of work to stop the shipment. And now you are making false comments about the order!

Rated 5 out of 5 stars

Competitive prices and fast shipment

Competitive prices and fast shipment. I received my item within a few days. Every time I had a question, the help center answered me very quickly and in an exhaustive way. I truly recommend this site!!!

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Fair prices and easy to use

iTradeCenter is a very good store and I can say that thanks to the fair and good prices they offer us on the products they sell. The site is easy to use and provides all the information we need about the products and the store.
I am interested in buying next-gen graphics cards and I must say that their prices are among the best I have seen so far.

20 April 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Bought a tablet, been trying to return it for over a month now. no response from them.
useless!
Zero customer support

UPDATE! / REPLY
Its an old request because you never replied! I tried 3 of your listed email addresses and the online chat WITH NO RESPONSE. The only response I received from you is here! as i said; ZERO CUSTOMER SUPPORT
I read thru other reviews and see the same trend all the way.....

UPDATE/REPLY
Once again no response????

15 April 2023
Unprompted review
iTradeCenter.Store logo

Reply from iTradeCenter.Store

Hi, Dear Client w just notice your message, its quite old request past 14 days. Please contact us via office@itradecenter.store or chat, we will be able to offer you some partial cashback as nice solution to this situation

Rated 5 out of 5 stars

I'm ready to change my feedback in very godd .... i hope

5***** stars
05/04/2023
Today I received my order !!! Just 6 days (3 working days)
All perfect, details, products .... ect ....

How I promised i reviewed my feedback, beacuse i'm very satisfied !

Thank you ! Good job.
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3*** stars
31/03 ... Now, they answer in very kind way. They took care about me.
I bought by Paypal.

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1 star
15/03
Pagamento, con Paypal che continua ad apparire e sparire.
Messaggi a cui non hanno mai risposto o tornano indietro l'emails, perchè gli indirizzi rifiutano i messaggi !!
Errori nelle specifiche tecniche dei prodotti

I wrote 2 times to office@ no answer !!! And email rejected !!!
I filled 2 times the website form ... etc ...

Don't say all secure, you declere Paypal and I saw it 1 time of 1.000 ....

The details of products are wrong ....

15 March 2023
Unprompted review
iTradeCenter.Store logo

Reply from iTradeCenter.Store

Dear Customer, are you trying to contact us ? Please use office@itradecenter.store

PayPal connection sometimes break when there is connection issue. Now it's working fine. You have always many other option of payments , all secured.

we want to support you, please contact us.

Update: we just checked all spam folder, there is no massage from you. Please can you specify how you tried to reach us ? There is nothing in the chat as well

Update:

Please chat us, we will love to assist you. We are receiving all the emails from other customers , visitors, you are the first that one who can't contact us. The PayPal is up and running please check.

Update:
We didn't hear back from you , there was an contact initiated via trust pilot channel, we bolive your comments is false as there is no evidence and wiling to contact us. All other visitors contacting us constantly without any issue. PayPal is up and running. All product question we can clarity. But no one reply for your site. This must be false bad comment

Rated 5 out of 5 stars

Hello

Hello
I am satisfied with the seller. The LG 75 inch TV I bought came to me within a week. It was very easy to pay via paypal.
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I recommend the seller, all questions were answered immediately, the product was sent very quickly, thank you

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Bought a TV from this company and must…

Bought a TV from this company and must say the service excellent bar none, the agent was with me all the way to delivery to my Door the item arrived in perfect condition and packed on pallet to perfection.
I would have no hesitation in buying from this company again.
Phillip.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Bought a CPU of here it was cheaper than on Amazon so decided to get it, it came in around 3 days best part about this place is definitely the customer service you can just send them a message and they responded within a few mins, great experience.

2 March 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Very satisfied, order arrived as promised! product is even better then on the pictures, thanks!

31 January 2023
Unprompted review
Rated 4 out of 5 stars

Legit store, but no documents

Legit store, but still shady.
I've recently bought a watch from iTradeCenter.store, for which I paid in advance. The only proof of the order that I received was an e-mail with an order number made of 4 digits. No order status updates, no tracking number, no nothing. The seller's "tracking system" states "Could not find order" even now. The order number could (obviously) not be tracked with FedEx Express.

I asked for a status one week later and received a 2 rows e-Mail reply, with no name, signature or logo, stating i will receive my package the following week.
Luckily the next week I received the info from the FedEx Express, and the same day the package was in my hands (as stated in their expeditive e-mail reply). The tracking number received on the last day from FedEx showed it was sent from Sandigliano, Italy - probably a warehouse??
The watch was carefully packed, watch is original, everything was allright, except it has no financial documents whatsoever (no paper or e-invoice), only the warranty from the watch producer.
So, if you want cheap, be prepared for some cheap thrills!

Later edit: an "invoice" was sent by e-mail just after they read this review, but their document has no invoice date or invoice number, only order number and order date, so still shady.
I changed the rating though, from 3 to 4 stars.

16 February 2023
Unprompted review
iTradeCenter.Store logo

Reply from iTradeCenter.Store

Dear Customer, Invoice number is equel to order number, the invoice date is the date of the payment.

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Dear Customer, the invoice has been sent to you, this is automatic process, we advice you to check your spam folder. Additionally we have sent you the invoice in separate email.

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