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See what reviewers are saying

Rated 5 out of 5 stars

ITrack FS100 tracker: easy to install, app is also easy to follow. Got this tracker for a great price on Amazon at £30. The membership seemed reasonable for what you need this for. Overall very happy... See more

Rated 5 out of 5 stars

I had tried a number of tracking devices from other suppliers but, had disappointing results. Then tried iTrack Ltd mini tracker... perfect & extremely accurate at a great price. Device came with e... See more

Company replied

Rated 4 out of 5 stars

Good company, delivery was next day GPS tracking works most of the time, we have one local area where tracking can be lost, I suppose it depends on the SIM card coverage for the area A sm... See more

Company replied

Rated 5 out of 5 stars

Amazing service great company simple solution to a problem. Always happy to help and really reactive on emails or issues. We was using commercial tracking software with ridiculous install costs and ye... See more

Company replied

Company details

  1. Telecommunications Equipment Supplier

Written by the company

Protect your vehicle or any other valuable asset using iTrack GPS trackers. You can easily monitor the location of your asset in real-time using our cloud-based software. Our state-of-the-art live tracking platform is easy to use and will save historical data for 90 days allowing you to view and download travel reports, monitor driver behavior and access simulated route repeats for any given day or time period. iTrack GPS trackers will automatically send location reports at predetermined time intervals so you will always know where your asset is and where it has been. All trackers are supplied with a FREE 14-day trial of the software. iTrack Fleet Series GPS trackers are leading the way when it comes to fleet management and telematics. Companies are making huge savings by taking control of their company vehicles to ensure maximum efficiency, productivity and security. We can now gather more data than ever before giving fleet managers an insight into driver behaviour, fuel consumption, route history and idle times.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

374 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great service

Great service any problems where fixed straight away had min a couple of years now works great

11 October 2023
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Kevin,

Thank you for not only being a loyal customer with us, but leaving us the review! Our devices truly are plug-and-play, with our customer service team ready to assist should any hiccups occur!

Thank You, iTrack.

Rated 5 out of 5 stars

5 out of 5

Great company, the trackers are easy to install and they're easy to deal with if you have any technical problems.

3 October 2023
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Thanks for the kind words Tommy, we pride ourselves in having a stellar customer service team.

Rated 5 out of 5 stars

Itrack FS100

Been looking for quiet a while for a Tracker to suit my needs found one through Itrack. Model FS100 which was easy connect in a matter of minutes to my Car Battery through u shaped lugs, then able to download the APP off Play Store which is user friendley and easy to navigate through. If you select the Mobile option you are also able to switch to the Desktop Vesion which is my preference. you get a 14 day trial period ~ I have been using it for the past week and found it to be fine, just signed up for the annual subscription.

2 October 2023
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Paul. Thank you for that detailed review, it's great for our future customers to see just how easy getting set up with iTrack is. We appreciate you taking the team, and we're glad to hear everything is working well.

Rated 5 out of 5 stars

Easy to use and accurate software

Easy to use, accurate software. The customer service is great, with fast, efficient responses and always on hand to help with any query. Would definitely recommend it.

28 September 2023
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Claudia, thanks for taking the time to write that, we really appreciate it. Our customer service team works hard to ensure the level of support is nothing but exceptional. Thank You!

Rated 4 out of 5 stars

We I found it easy to fit

We I found it easy to fit. I WAS NOT ABLE TO REGISTER IT ON LINE so I had to make a phone call.
Now I have gone to renew my insurance and CANNOT find a company that recognises the ITrack FS100 as a tracker.
SO am not very happy having spent the money on the tracker

11 September 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Ray, thank you for taking the time to write a review for us. Registering the device online is super easy, the quick start guide is so helpful for assisting with that! We understand that can be frustrating. Whilst our devices are not Thatcham approved, having the tracker on your car anyway has been known to bring some people's premiums down! (this varies between insurance companies) Glad to hear the device is working well for you! Thank You!

Rated 3 out of 5 stars

For a non technical person the…

For a non technical person the information is a bit baffling

10 September 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Andrew,

Thanks for taking the time to write us a review.

I understand one of our customer service agents has reached out to you to assist but we haven't heard back from you yet. Please don't hesitate to let us know if we can be of further help if you are having issues with your device.

Thank You!

Rated 3 out of 5 stars

Battery too small

I bought the iTrackMotion Smart Keyfinder 2023. The installation was quickly in order following the included guide but unfortunatly after a week I already had to replace the battery (a lithium R2032), despite the product desciption claiming the battery lasts a whole year!
Besides that, I'm happy with the product.

18 September 2023
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Jonathan, please can you remove this review as there seems to be a misunderstanding.

The product that you have described is not one of our products - you must have purchased this from a different company.

Thanks in advance.

Rated 5 out of 5 stars

Ideal for tracking my vehicle

Ideal for tracking my vehicle, and good value for money.

31 August 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Thanks Stuart. We aim to keep our prices as low as possible so that everyone has the option for live tracking and peace of mind on their assets.

Rated 5 out of 5 stars

Subscription

Excellent Service Easy ordering of Yearly Subscription and confirmation email.

6 September 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Keith, thanks for taking the time to leave us a review. It's very much appreciated, let us know if we can do anything else for you!

Rated 4 out of 5 stars

I found the set up instructions a little confusing.

I found the set up instructions a little confusing but with the patient help of Josh Platts he made it easy.

4 September 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Margaret, thanks for the kind words. Sorry to hear you had a little trouble getting set up, I'm glad everything got sorted in the end. New technology can be very confusing!

Rated 5 out of 5 stars

Perfect for our new Motorhome

Great product which will go in our new Motorhome when it arrives shortly. Meanwhile i have been having fun setting up Geofences and all sorts of alerts! seems to work great and when i was stuck an email reply only took a few hours.
Would be nice if it was Thatcham approved though!

29 August 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Richard, thanks for writing us the lovely review, glad to hear you've been having fun using all our features! Our customer service team is always here should you need us.

Rated 5 out of 5 stars

Great device

Great device, my car was recently collected to have some work completed and I was able to follow the car directly to the garage.

29 August 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Richard, glad to hear our device is giving you good transparency on your vehicle movements. Thank You!

Rated 5 out of 5 stars

Problems sorted out quickly.

Having had some minor problems. The company rang me and sorted everything out straight away.
The tracker is up and running perfectly.
Thank you.

3 September 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Gary, thank you for taking the time to leave us those kind words. Always here if you need any further assistance, Thank You!

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