Great value for money, did i 'need' it? Probably not but good to have. One concerning issue I had after inserting SIM, I started receiving messages from someone chasing an unpaid debt! Thankfully i... See more
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Based on reviews, created with AI
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
18a park house, meridian business park, east link, LE19 1WZ, Leicester, United Kingdom
Replied to 87% of negative reviews
Typically replies within 2 weeks
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The process was quick & easy. Better still the data sim was at a great price. I would definitely buy from this company again without any hesitation.
Price was very good and the SIM card arrived the next day.
Delived quickly, the second SIM card we have have got from Sancom, works well
Not Scancom's fault, but next day delivery turned out to be 6 days later. Royal Mail once again getting their customers down.
Bargain prices on their 3 data sims but there’s a catch….. your speeds are extremely slow in parts of London due to congestion. I’m talking as low as 3Mbs/s!
Also, if you’ve chosen the eSIM and need to transfer to another device. You may need to order a new eSIM to do this - costs £18 pounds each time you wish to do this!
Great company to deal with, very quick delivery. Having a prepaid sim does away with the need for monthly payments. you just pop the sim in your router and it is ready to go.
Great deal on a 500gb SIM, and it works out the box and very fast where I live,also delivery was very quick.
Ive used scancom EE sims for a few years, decent value , but the support from Scancom is lacking, no phone support, and emails arent answered.
All i want to know is when is the 1000GB EE £15 a month sim reset, the old sims used to be on the 23rd of every month, but on these you cant text 150 to find out.
Speedy delivery. Ordered a preloaded SIM card. Arrived within 48 hrs. Popped it into a 5g enabled tablet. Job done. No hassle and worked 1st time!
Fast delivery and the seems seem to work as advertised hope the company keeps on going and Sims work for the 2 years I've paid for at a very competitive price
Just what the doctor ordered
Service sim preloaded data at best prices.
I ordered an eSIM on 30/03/2026 but changed my mind the same day and exercised my right to cancel. I emailed Scancom that evening to cancel the order.
Despite this, I received no meaningful response and the eSIM was sent to me afterwards. I have not downloaded, installed, or used the eSIM at any point.
I have since followed up by email and have also sent a written letter requesting cancellation and a refund. At the time of writing, this has not yet been resolved.
Based on my experience, I would advise caution.
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