Italy Bite Reviews 

1,413
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

Ordered two units of Guanciale which were advertised as "300gr", received units that weighed 284 and 243 grams. Somewhat disappointing, keeping in mind that I still paid the full price which was alr... See more

Rated 5 out of 5 stars

Had what I was after, answered my questions promptly and pleasantly, and delivered when and as you said you would .

Rated 5 out of 5 stars

I can highly recommend Italy Bite. My order arrived very quickly from Italy (to Ireland). Quality of packaging, customer care, and courier service are excellent. I'm looking forward to sampling the de... See more

Rated 5 out of 5 stars

I live in Amsterdam and the carrier never contacted me so the parcel got sent back to Italy. Daniele sent me a new package even before the original got back and witouth extra shipping cost! Great cust... See more

Company details

  1. Italian Grocery Store

Information provided by various external sources

#italianfoodlovers - Italian excellent food specialties. A whole host of ingredients you can use to prepare a dinner with your friends and, if you order from abroad, you will have the chance to bring a little bit of authentic Italy to your dinner table.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 41% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,413)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

just delicous

everything was perfect, good service, fast, uncomplicated and : the best quality arrived in a nicely packed packge.thank you!

23 November 2021
Rated 3 out of 5 stars

Fantastic meat, but....

First of all, the meat was fantastic and would buy it again.

What causes me to score this lower is that the order that was placed and paid for was 2.00kg. What was shipped and delivered was a T-Bone weighing 1.642kg on the packaging and 1,575 on the scale at home. This is a deviation far larger than is acceptable and would constitute deceptive trade practices.

Hopefully this was merely a simple mistake and that my next order will be shipped containing what is paid for.

9 October 2021
Rated 3 out of 5 stars

Most of the goods arrived intact

Most of the goods arrived intact, but the Italy Bites choose to use DPD as the courier is a very slow and uncertain process, it took 10 days from Italy to Finland, not something i would recommend for summertime orders. Track and trace is not available during the delivery, and DPD wont answer any questions.

4 October 2021
Rated 5 out of 5 stars

Perfect

The overall service provided was impeccable.
From the delivery to the quality of the products received, just perfect.

2 July 2021
Rated 2 out of 5 stars

1kg t-bone ordered and payed 850g…

1kg t-bone ordered and payed 850g received. Not good !

12 June 2021
Italy Bite logo

Reply from Italy Bite

Dear Client,

We're sorry to hear your disappointment. The meat is cut by hand every time, so it's difficult to nail the exact weight.
However, you have to consider that our butcher noticed the mistake and in fact added some extra sausage to your package to make up for the missing grams of steak.

We hope to hear again from you in the future.

Rated 5 out of 5 stars

Good

Good. But very expensive. The cost of delivery was greater than the cost of the product.

11 May 2021
Rated 2 out of 5 stars

It took a long time to be delivered and…

It took a long time to be delivered and some of the products were spoiled

10 May 2021
Italy Bite logo

Reply from Italy Bite

Dear Edoardo,

Unfortunately we have no control over the shipping times and management and, considering your order included a lot of fresh meat, the delays caused such perishable products to get to destination in unsuitable conditions.
We're sorry to hear about your experience via Trustpilot. Our customer service is always available and we would've been more than happy to help you fix this issue.

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