The ID me verification system is a broken, stupid system that can't verify your identity even if you're yourself. They make you upload sensitive documents to prove that you're yourself to a third part... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In 2025 I was still waiting for my 2020…
In 2025 I was still waiting for my 2020 and 2021 income tax refunds. H & R Block had the wrong address down within my IRS online account. I corrected it then one day it changed to the wrong address again. Now it's February 2025 and my taxes are still missing $5601 just gone like it never was filed. I am disabled so I never received any stimulus payments or anything. I don't make enough to file taxes anymore so I just get robbed by the IRS and it's legal. Seems like a one sided political government entity which lacks the morals to stand up for what it requires by a tax payer.
On 2/11/2025 I received a income tax check for 2021 for $3,373.37. Still waiting for 2020.
I'm going to keep this short!!!
I'm going to keep this short!!!
Absolutely The Slowest People On The Planet!!!!
It’s funny how simple forms take a week…
It’s funny how simple forms take a week or weeks after they start accepting returns, and worst part is the morons at the IRS somehow find a way to even delay that by a week or two. They are incompetent with simple tasks.
As much as I disagree with this…
As much as I disagree with this institution and how my own money gets handled, as of late they have been sincere and kind and helpful through my struggles with Tax fraud committed against me by employers I trusted that were in fact committing fraud against me.
I shared my new number with an IRS rep…
I shared my new number with an IRS rep just yesterday. I have been receiving spam calls non stop since then.
Worthless Uneducated Users of society Employees
As a business.....the IRS is the most incompitant people working in the government. As of last month the IRS sent a letter after 11 years and the business is shut down for past 8 years saying they didnt have a 943 form but they show all the payments were up to date and that I had to fix the problem. Even thou these forms were sent certified mail, once they get to the building, onto a desk for some ungodly reason they get lost, shredded or they just dont get put into the computer system. People working at theses offices cant even speak english and the people are the most incompitant, uneducated, non working, unorganized people in the united states. They way I see it as of today, Biden and the Government is trying to scam the american people out of more money as they are broke and sent all our money to communist governmnents, sex rings, drug cartels and human trafficking for the Biden Harris pelosi clinton, obama corruption. Get you head out of you asses!!!!! 11 years is past the years to keep taxes by federal law. I should sue you people with President trump behind me.
They held my 2019 refund even after I…
They held my 2019 refund even after I identified myself. Now say they don't have to pay it. Then they held my 2022 and 2023 and won't pay refund. This is embezzlement! We should all sue them!
The IRS’s debt collection practices are…
The IRS’s debt collection practices are nothing short of tyrannical. While we grapple with a trillion-dollar deficit, they shamelessly focus on squeezing individuals dry instead of holding accountable the companies that bait and switch with phony “reskill” initiatives. These so-called educational programs promise upward mobility, but instead, they abandon vulnerable people the moment profits dip, rushing on to the next student they can wring $10K out of in a measly 18-week sprint.
The IRS, in turn, sits idly by and does nothing meaningful to address these broken promises. Instead, they swoop in to ensure every last dime is collected from those who’ve been misled and left behind by these predatory schemes. Rather than championing fairness or driving reforms that help real citizens find stability, the IRS only proves that they’re content to maintain the status quo: forcing individuals to pay up while letting exploitative companies flourish unchecked.
It’s a system that breaks trust, disrespects taxpayers, and cements their reputation as little more than ruthless enforcers of a fundamentally flawed economic order. Shameful.
Terrible Customer Service!!
I have called the Internal Revenue Service number twice. Each time I would stay on hold for 45 minutes and then they would hang up.
Back taxes from 2022
Back taxes from 2022
I got a notice in the mail stating I owed taxes from 2022 that is owed. I called to find out what I owe and how to pay it. I get no answer by a live person. It's annoying especially when paying your taxes is vital. Then to add insult to injury you have to make appointment to pay your taxes and see someone at the federal building to pay in person. What type of bull is this? It took me no time to pay my state taxes, and it has a website easy to navigate. With the Trillion dollars of taxes the U.S citizens pay you can do way better than this. It's not like you don't have the money you just don't want to pay.
Practitioner Priority Service Nightmare
Called the site that offers help with forms 8821 and 2808. The operator was almost impossible to understand due to her accent and lack of command of the English language. Also, she couldn't answer any questions regarding the completion of form 8821. My question was should I check box 4 if I wanted to keep a POA in effect. She said she would have to view the form before answering my question. With that, she disconnected the call. To connect with this person took over an hour only to be hung up on, then not called back. Plus, I had none of my questions answered. A complete and total waste of time due to lack of training, incompetence, and inability to speak clearly.
I put the amount on ss yearly income…
I put the amount on ss yearly income but taxable amount was right. The Idiot that checked for errors added those two #s and also where you put withdrawal from your 401k amount and taxable amount added them both together so it almost doubled my taxable income and they took 90% of my return I sent in the form to correct the info and they just threw it away so system so they could keep my money.
The IRS is the most INCOMPETENT government agency in history!!
We owe the IRS ALOT due to the incompetence of a previous tax accountant and the mistakes she made, along with the IRS. They think there was "fraud" on our account, of which there wasn't. They want us to prove who we are, even though we've lived in the same place, and have submitted our IDs, etc. But they won't talk to us! And now we are getting the "we're going to take your house" letters, by certified mail. We have TRIED to pay them, TRIED to set up a payment plan, but these half wits can't even answer the phone. And when they do, they transfer you to another person, but actually they disconnect the call. I seriously spent 8 HOURS on the phone one day trying to get help. I finally was able to make an appointment, spoke to someone in person, and they said "the IRS will be in contact with you within 4 weeks to set up your payment plan". No contact, no calls, no payment plans. Yet the "we're going to levy your property" letters keep coming. I don't think I have a choice now other than to PAY for a tax attorney. This system needs to be OVERHAULED!!!
You guys are dumb AF!!
You guys are dumb AF!!! My address in on my license, my vehicles are registered to the address to the home i own, yet you cant seem to figure out where i live, how about stop mailing my shit to my parents house two hours away? I left that town because i cant stand their court systems, quit trying to make me have to travel 5 hours to deal with anything to do with the government the goverment is supposed to be for the people but all you do is inconvenience with how dumb you are
Unhelpful
The representative I was speaking with said would have me on hold for about 6-7 min to review my account. & in reality I was on hold for 1hr. She did not bother to check back on me not even once. I needed to stay on hold because it’s hard to get a hold of someone if I would’ve hung up. Plus it was about my refund that I have been waiting to receive for already 8 months. & I’ve already submitted everything that has been asked of me. This is so frustrating.
I am going to file a writ of mandamus…
I am going to file a writ of mandamus. I will be asking for more than my refund due to interest and punitive damages. Daniel Werfel you are attacking American peoples right to equality due to your political beliefs and views. You are not above the law and after I win, I will be asking for you to step down from your position, you do not serve the American people you serve yourself and your tyranny will come to an end.
You Can not talk to a person at all!!!
You Can not talk to a person at all!!!! They only use automated answering! They do not give me the means to explain that I did not get my tax refund, even though I have already sent the form 3911 in over a week ago!! How can you actually talk to anyone at any office!!! I tried 3 different numbers and they do not give you a chance to ask about a refund that was mailed 9/12/24 and I have not received it yet!
The IRS is a disservice to the…
The IRS is a disservice to the citizens. Unhelpful, doesn't answer phones. Its unfriedly to citizens.
NEEDS TO BE OVERHAULED, IT IS INCOMPENT.
When is the government just going to…
When is the government just going to get rid of the IRS Today I spent 3 hrs being patched around to eventually the phone call hangs up on me,
IRS employees with attitude!
Today I spoke with the IRS representative T Alexander #100527...whatever! Mind you, I am a Power of Attorney, I proudly represent the State of California affiliated with all legal systems! Within. 35 years experience plus in my multiple fields! She needs More training!! She Only works for the IRS. Just because she works for the IRS, she thinks she's Almighty. I have no time to deal unprofessional individuals that work with the IRS or CA State Franchise Tax Board with this attitude ego'. FIX THIS IRS CORP!! Hire people that keep your reputation in check. -
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








