Items supposed to be delivered by DP Express yesterday (Friday 8/May). As of 2:00pm today (Saturday 9/May) I have neither received anything or heard from anyone as to why not delivered!! I sent... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very quick delivery - bought a few differing designs & once decided upon type, order the amount needed for 3 bootroom cupboards, which we'd re-painted & wanted to change the existing handles on. The... See more
Company replied
Great communication when an item was out of stock great products antique brass handles fab! Ordered as a sample but will most likely be ordering when kitchen installed
Company replied
I ordered internal door handles. They had a good selection and easy ordering process. Delivery was quick and handles seem to be qood quality. I had an issue with attaching the handles. I phoned and... See more
Company replied
Company details
Written by the company
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contact info
Unit 20, Inchwood Park , EH48 2FY, Bathgate, United Kingdom
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4.9
Excellent
475 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Good products and competative pricing
Easy website to use. Good selection of products. Helpful staff when calling them for details. Competative pricing. Good delivery process and customer service. Recommend.
23 April 2026
Reply from Ironmongery Plus Ltd
Hi Ricardo, thank you for taking the time to leave us a review. It is much appreciated. It looks like we ticked all the boxes for you!
Thank you for your business and we look forward to seeing you again.
Best regards, Ironmongery Plus
Great service and communication from…
Great service and communication from the shop. Very helpful and quick delivery and very pleased with the cupboard knobs, fantastic quality. Thank you
20 April 2026
Reply from Ironmongery Plus Ltd
Hi Charlene, thank you for taking the time to review us, it really helps us to see how we are performing.
We are delighted that you had a good buying experience with us, and we look forward to seeing you again!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Nicola, thank you for the review. It is appreciated!
We are pleased that you liked the product and delivery. We hope to see you again!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Yasmin,
Thank you for your review. Providing the best customer service we possibly can is very important to us, and we are glad that you found our product offerings extensive.
We note that this was your first purchase from us. We do hope that we see you again!
Best regards, Ironmongery Plus
Very helpful staff who responded well…
Very helpful staff who responded well to courier incompetence.
14 April 2026
Reply from Ironmongery Plus Ltd
Hi, thank you for the review. It is appreciated!
Usually our couriers perform well, however sometimes things go wrong at their end.
We always do everything that we can to sort out any courier issues quickly and with minimum disruption.
Thank you for your vote of confidence in our company.
Best regards, Ironmongery Plus
Swift delivery and very happy with the…
Swift delivery and very happy with the quality.
👍
20 April 2026
Reply from Ironmongery Plus Ltd
Hi Andrew, thank you for your review, it helps us make sure we are delivering what our customers want!
Best regards, Ironmongery Plus
Great service
13 April 2026
Reply from Ironmongery Plus Ltd
Thanks Marc, glad to hear you had a good buying experience with us.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Thank you so much for taking the time to leave us a review. It is much appreciated!
Best regards, Ironmongery Plus
My Go To Online Hardware Store
Always great service with this company. Prices normally can’t be beaten and everything is delivered promptly and packaged well.
Had an issue with one item in order as a few screws missing (the order not me!) sorted promptly and communication was great.
Thanks again
7 April 2026
Reply from Ironmongery Plus Ltd
Thank you for taking the time to leave us a review. It really matters to us! We are so pleased to hear that we are delivering what is important to our customers!
Thank you for your business.
Best regards, Ironmongery Plus
Excellent service from start to finish
Excellent service from start to finish. The website is well set out and easy to navigate. Highly recommended.
24 April 2026
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Rod, thank you for your review! We build our website in-house, so I will pass on your comments to our developer.
Best regards, Ironmongery Plus
Exceptional service from Drew!
Dealt with Drew on a few occasions and his product knowledge was second to none.
He also kept me informed re: the delivery time of parts and was very friendly and professional at all times.
He was able to source parts quicker than others and also when other suppliers couldn't! Fabulous supplier!
Will be our 1st go-to supplier from now on.
23 April 2026
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Karen, thank you for your review. We have many decades of architectural Ironmongery knowledge within our business, and we are always pleased to help when asked. We also has very good relationships with most of the major ironmongery suppliers in the UK, built up over many years..
Thank you for your business, and we look forward to seeing you again!
I will make sure that Drew sees your review.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Joseph, we are glad to hear that you had a good buying experience with us.
Best regards, Ironmongery Plus
Good door handles and good service
I ordered internal door handles. They had a good selection and easy ordering process. Delivery was quick and handles seem to be qood quality.
I had an issue with attaching the handles. I phoned and the jouner talked it through with the company and we managed to overcome the issue.
One suggestion for improvement would be some photographs showing how the handles are attached. This handle type definately needs professional installation
2 April 2026
Reply from Ironmongery Plus Ltd
Hi Joan, thank you very much for taking the time to leave us a review. We are pleased that we were able to provide you with the support that you required.
We will take your suggestion about photographs/videos for installation onboard.
Thank you for your business.
Best regards, Ironmongery Plus
Lovely staff
Lovely staff, helpful advice, efficient service and speedy delivery. All excellent. Thank you.
15 April 2026
Reply from Ironmongery Plus Ltd
Hi Katie, I think your review says it all!
We couldn't be happier, that we are delivering at this level!
Thank you for your business.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Thank you for your review.
We are pleased that you had a good buying experience with us!
Best regards, Ironmongery Plus
Door closure systems
Great product, great explanation on website, good P&P. Overall tip top, would definitely use again (from a tradesmen).
8 April 2026
Reply from Ironmongery Plus Ltd
Hi Richard, thank you for taking the time to leave us a review. It is always nice when we get feedback from our trade customers!
Some products like door closers, are a bit more complicated than others, and we try to provide as much information on specifications, standards compliance and fitting as we can.
We look forward to seeing you again soon.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Clare, thanks for leaving us a review. It is appreciated!
We are glad that you had a good buying experience with us!
Best regards, Ironmongery Plus
Great place
14 April 2026
Reply from Ironmongery Plus Ltd
Thanks Martin,
Hope to see you again soon!
Best regards, Ironmongery Plus
Very helpful great service.
7 April 2026
Reply from Ironmongery Plus Ltd
Hi Paul,
Thank you for your review!
Providing the best customer service that we can is a key business driver for us.
We are really pleased to hear that you had a good experience with us.
Best regards, Ironmongery Plus
I had an outstanding experience with…Exceptional Customer Service and Expert Advice Every Time
I had an outstanding experience with IronmongeryPlus. I called them several times with questions about door handles, hinges, and latches, and every single time their team was patient, knowledgeable, and genuinely helpful. Not once did they sound frustrated or rushed, which made a big difference when trying to make the right decisions for my project.
Their customer service is excellent ,they took the time to explain options clearly and made sure I felt confident in my choices and I wouldn’t hesitate to recommend them to anyone looking for quality products backed by great support.
16 April 2026
Unprompted review
Reply from Ironmongery Plus Ltd
Hi Temi, thank you for taking the time to leave us such a detailed review. Your feedback is very valuable to us.
We recognise that buying the correct ironmongery can be complicated sometimes. Our team has decades of architectural ironmongery knowledge, and we are always pleased to help when asked!
We are also genuinely driven to provide the best customer service that we possibly can, and we are pleased to hear that we are delivering on that!
We look forward to seeing you again!
Best regards, Ironmongery Plus
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