Iron & Velvet - Plastic Free Cleaning Reviews 

329
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have used Iron and Velvet for over 4 years now. The products are effective and smell divine. They take up very little space in my cupboard. The sachets dissolve well. Cruelty free, vegan and no pl... See more

Rated 5 out of 5 stars

Met at ‘Clean &Tidy’ at Excel today. Had good chat to mum doing promotions, son the ‘chemist’ - family run business, bought selection. Just did the orange washing up liquid - at first wasnt sure abou... See more

Company replied

Rated 5 out of 5 stars

Love to give custom to small, local businesses. They have such lovely smelling products at reasonable prices and plastic free. Have been using them for a few years now, my favourites being the bathroo... See more

Rated 5 out of 5 stars

Brilliant environmentally friendly cleaning products. I've been using Iron & Velvet products for 5 years and would not buy anything other than their antibacterial surface kitchen cleaner now (Coconut... See more

Company replied

Company details

  1. Cleaning Products Supplier

Written by the company

100% PLASTIC-FREE CLEANING! Water-soluble refill sachets that are kind on the environment. Never throw a bottle away again ♻️ Sustainable swaps made easy 🌎⭐ 👇 DROP the sachet into an existing bottle, 💧 FILL the bottle with tap water, 💃🏽 SHAKE to mix the solution and use for a powerful clean, ♻️ REPEAT without throwing the bottle away.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

329 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(329)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

They haven’t arrived

They haven’t arrived

26 August 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi, I'm so sorry your order hasn't arrived, if you could pop us an email on info@ironandvelvet.co.uk with your order number we can arrange a replacement for you?

Rated 5 out of 5 stars

Highly recommended

Realy reliable repeat delivery. Love that these little pods of concentrate take up so little storage. Love the anti back surface cleaner as a staple. All products I use clean well smell great and save on plastics and storage. Win , win, win.

25 July 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi Jemma, thank you!

Rated 5 out of 5 stars

i love these products

i love these products. They clean well, smell great and are kind to the planet, couldn't ask for more.

16 July 2025
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi Simona, thank you, really appreciate your support!

Rated 5 out of 5 stars

Great service.

Swiftly dispatched in a neat little eco friendly package that fitted through the letterbox.

30 June 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi Carol, thanks for the review!

Rated 5 out of 5 stars

Great Products

Eco products that work well.
Hardly any packaging,
Easy ordering process & quick delivery.

25 June 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi Seonaid...great review thanks, covers all the bases!

Rated 5 out of 5 stars

Great company

Great company, love their products, smell amazing

23 June 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi Leila, thank you, we love our fragrances too!

Rated 5 out of 5 stars

Still the best ⭐⭐⭐⭐⭐

I've been using products by this fabulous company for well over 2 years now and I'm still astounded by just how good they are and how they can clean absolutely anything, smell amazing and be environmentally friendly all at the same time!! So many of my friends have converted now and are just as amazed. It's so good to see them getting more recognition and growing all the time. Keep it up you fabulous people 🤩😍my house couldn't survive without you 🤪

29 June 2025
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi Julie, thanks so much for your support over the years!

Rated 5 out of 5 stars

Keep coming back!

I have been an Iron and Velvet customer for a while! I have been trying other zero waste cleaning products that can be bought direct in stores and honestly they don’t compare. I just keep coming back to I&V. Going to start a subscription for their kitchen antibacterial sachets along with the oven cleaner and glass cleaner!
I did find the limescale remover wasn’t strong enough to deal with the hard water marks I have but everything else I’ve purchased like the toilet bombs and washing up liquid have been amazing. The purchase on their website is easy and free delivery over £10 is a win-win.

25 June 2025
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi Sofia, thank you so much for sticking with us...don't forget if you subscribe you get 15% off as well!

Rated 5 out of 5 stars

Thrilled with the ethical products

Thrilled with the washing up liquid capsules that save on plastic plus the toilet cleaner capsules.
Easy to order and quick dispatch.

2 June 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi Asil, thank you so much for your comment, we love the washing up liquid and toilet fizzes here too!

Rated 5 out of 5 stars

Their products are great and the…

Their products are great and the customer service is also really great!

30 May 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Hi Emily, thank you so much for the lovely feedback, we love to hear when customers have had a great experience!

Rated 5 out of 5 stars

Great products

Great products, so easy to use and amazing to have zero plastic cleaning products!!

28 May 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you so much for this fantastic review Sophie, we appreciate it!

Rated 5 out of 5 stars

Really happy with all the products that…

Really happy with all the products that Iron and Velvet do. So great that you can buy everything you need from them - so many companies only seem to do a few items and you end up using numerous websites. Really quick delivery. A great company.

2 June 2025
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay thanks for this review Lydia, it makes us so happy to hear 🥳

Rated 4 out of 5 stars

Lovely but far to expensive

I’m only giving 4 out of 5 stars due to the actual price of the products themselves. I purchased 5 spray bottles and 5 different cleaning sprays that I chose myself. I also purchased the Sweet Orange Washing Up Liquid. I was expecting the washing up liquid to rapidly thicken to something like fairy but it didn’t. It has more of a watered gel cleaning spray element to it. It smells lovely and it works. I’ve put mine in a spray bottle I already had and it’s thin enough to come through it. I wouldn’t buy this product again. I don’t think it’s was worth the £3.50 price tag. The price of the bottles was great although they are hard to hold and spray so I wouldn’t buy these again but the bottles are very cute. I love the labels and I think they are so pretty but for me it’s the price of the cleaning spray products themselves. Paying more than £1.50 for a refill seems excessive to me, especially when I can go to Tesco, on the day and pay 75p for their refills that fill up 750ml bottles. I just can’t justify paying the £2.30 everytime I need a refill of strawberry & lily. Although I like the overall scent of the products I just wasn’t over enamoured by them at all. There’s nothing here justifying the price at all. Even Smols products are cheaper than these, it’s about £7 for 6 refills. I’d be happy to pay no more than £1.50 for the refills because that’s all I think they are worth.

11 May 2025
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Hey Melissa, thank you for taking the time to leave such a detailed review. We appreciate your honesty and we are genuinely sorry to hear that our products didn’t live up to your expectations, specifically the price of them.

We often talk about products being made in the UK, but what you may not know is that we manufacture them ourselves. We’re a small, dedicated team of five, and everything from product formulations, packaging designs and hand packing orders is done by us in our factory in Dudley. We use sustainable, high-quality fragrances, including essential oils, and all our suppliers are within a 30-mile radius of our factory.

Because of these sustainable choices and the size of our business, our prices can’t be the same as a Tesco own-brand surface spray, which is mass-produced overseas using cheaper ingredients. That said, our prices start from £2 for a surface cleaner, which is comparable to (or even cheaper than) big brands like Dettol, Ecover or Method. We are proud to offer a more sustainable product at a similar price. Thanks again for your feedback, we hope this gives you some insight into why our products are priced this way.

Many thanks,
Phebe – Iron & Velvet

Rated 5 out of 5 stars

Great products which are kind to our environment

Have only just discovered Iron & Velvet but am very impressed so far. Love the fact that I can clean our home without using harmful products or destroying the environment.
Your products have made our home really clean and smell amazing. Thank you!

7 May 2025
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you so much Jennie! We love hearing feedback like this, and we appreciate customers like you 💚

Rated 5 out of 5 stars

Speedy delivery and effective products

Speedy delivery and effective products. Would love the instructions label to be put on the inner box, not the outer sleeve, which I generally recycle straight away. But that's the only niggle.

23 April 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Cheers Emma, for the review and the feedback. We will take this on board!

Rated 5 out of 5 stars

Products all have a lovely scent and…

Products all have a lovely scent and work very effectively. Ordering is easy and delivery is always quick.

23 April 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay we are so happy you like our fragrances, thanks for this review! 🤩

Rated 5 out of 5 stars

Love all the stuff I've bought

Love all the stuff I've bought. All works very well and it's great knowing I'm helping the environment.

2 April 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Thanks for taking the time to leave this review Lin, we appreciate it!

Rated 5 out of 5 stars

Amazing idea

Amazing idea Good products fitted through my letterbox - no need to wait for delivery Love the washing up liquid and the toilet cleaner works really well Will be ordering other cleaning products as I need them

24 March 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Thanks Mary, this makes us so happy to hear! 💫

Rated 5 out of 5 stars

Thank you I have now received my order

Thank you I have now received my order, not sure why there was a delay but very happy they have arrived. Thank you for offering to chase the delivery.
I really like the products, including the simple packaging and clever environmental ethos behind the design. Even better they are made in the UK so no air miles either.
I purchased the sandalwood floor cleaner in Bewdley and liked it so much that I tracked down the company to see what other products they had. I wonder if some advertising would help to launch the company to more people. Thank you

17 March 2025
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Cheers for such a great review, we really appreciate it 🫶

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