I’ve been working with the Revolution team and I’m really impressed with their professionalism. They always keep me updated, handle follow-ups promptly, and make sure I never feel left out of the proc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Early days so far in the claim, but totally satisfied so far. It's a horrible call to have to make; felt stupid, embarrassed, and didn't really know what to expect. They were immediately reassuring, f... See more
Amy my handler has been absolutely fantastic. Keeping me updated every step of the way. Amy has been very polite and courteous at all times and is concerned with my welfare after the accident, checki... See more
Easy company to deal with. Very helpful and quick to register our claim. The other side has now accepted liability so we are now having the repairs dealt with by through their insurer. Would defini... See more
Company details
Written by the company
iRevolution Claims specialise in the insurance broker and underwriting market. We offer a full first notification of loss service to our brokers and insurers.
Contact info
First Floor, Waterside House, SR5 2TZ, Sunderland, United Kingdom
- 0330 055 3996
- enquiries@irevolutionclaims.co.uk
- irevolutionclaims.co.uk
4.8
Excellent
107 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top notch customer service. Well done and thank you
I'm really sorry but with everything i can't remember the name of wondeful lady that helped me, but she was really really brilliant very supportive, understanding, sympathetic, kind and caring at a time that was particularly stressful and emotional for me, let alone dealing with shock and injuries from a serious incident. She was just great, incredibly efficient, knowledgeable and precise in her work. A credit to any organisation and a great ambassador for iRevoultion Claims. Highly recommended. Thank you.
29 January 2025
Unprompted review
The claims handler was very polite and…
The claims handler was very polite and clear what was happening and also phoned me with up date
13 December 2024
Unprompted review
Poor unprofessional service claim…
Poor unprofessional service claim company somehow want me to directly contact third party to deal with it as apparently they don’t talk to claims company even if there drivers have committed a crime when driving. Also accident that happend was a crime and they don’t deal with it appropriately they allow third party soo much time been 5 months since I had accident. If I knew this was going to happen I would not have gone through insurance, this is becoming a joke.
26 July 2024
Unprompted review
Great service
The speedy way in which my claim was dealt with.
Totally professionalism from Paul W who dealt with my claim, easy to speak to very approachable.
4 November 2024
Unprompted review
DO NOT USE
these guys are employed to negotiate on behalf of the insurance company. The only problem is that they don't negotiate. I can see my case going to the ombudsman. They lie not only on the phone but they openly lie in emails, they must have an open cheque book if they can just lie like they do openly. They deleted emails that I needed to use for the financial ombudsman also
25 June 2024
Unprompted review
Good quality and easy!
Quick booking
Fast fix
Good quality
Great experience
Friendly staff
23 May 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.