iRevolution Claims Reviews 107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and polite demeanor, making interactions pleasant and supportive. The service is frequently described as efficient, with many people appreciating the quick response times and constant communication throughout the claim process. Reviewers also highlight the exceptional customer service, noting that the team guides them through every step, explains processes clearly, and ensures they feel comfortable and updated. The claims process itself is often described as easy, stress-free, and handled with care, even in difficult situations.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Consumers find service to be positive, highlighting its efficiency, professionalism, and helpfulness,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Claim

Users describe positive interactions with claim. Customers consistently praise the helpfulness and efficiency... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the prompt and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been working with the Revolution team and I’m really impressed with their professionalism. They always keep me updated, handle follow-ups promptly, and make sure I never feel left out of the proc... See more

Rated 5 out of 5 stars

Early days so far in the claim, but totally satisfied so far. It's a horrible call to have to make; felt stupid, embarrassed, and didn't really know what to expect. They were immediately reassuring, f... See more

Rated 5 out of 5 stars

Amy my handler has been absolutely fantastic. Keeping me updated every step of the way. Amy has been very polite and courteous at all times and is concerned with my welfare after the accident, checki... See more

Rated 5 out of 5 stars

Easy company to deal with. Very helpful and quick to register our claim. The other side has now accepted liability so we are now having the repairs dealt with by through their insurer. Would defini... See more


Company details

Written by the company

iRevolution Claims specialise in the insurance broker and underwriting market. We offer a full first notification of loss service to our brokers and insurers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Commercial vehicles

I have had my vans insured with this company for many years. Whenever I have requested a solution, they have always resolved my situation very quickly and to my satisfaction. I highly recommend it.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Lifesaver after my crash quick and easy hire car

was in a stressful situation after a crash and needed a hire car fast. iRevolution came through for me. I got my car pretty much straight away, no unnecessary delays or hassle. To be fair I was expecting it to take weeks, however I got delivered a car at my door steps within a day.
The process was smooth, and it really took a weight off my shoulders. Highly recommend them if you need a reliable company in an emergency.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Incredible support for my first claim

Today was my first claim in nearly 13 years of driving.
Paul talked me through the whole process and was very patient and supportive with any questions that I had.
All questions were very clear which made this call nice and quick, not taking up the whole day.
Highly recommend support team!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Very prompt and comforting

Very prompt and both persons I spoke to were calming voices and tried their utmost to make me feel less anxious. Just what is needed after an accident. So far wonderful experience.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️Fantastic support from Kate at iRevolution Claims

⭐️⭐️⭐️⭐️⭐️ – Fantastic support from Kate at iRevolution Claims
I just want to say a big thank you to Kate for her help with my recent claim. She’s been brilliant from start to finish — clear, patient, and genuinely supportive throughout the whole process.
She laid out exactly what Zurich needed, chased things quickly, and made it really easy for me to understand the next steps. The communication has been spot‑on, and nothing felt like too much trouble. Even letting me know who to contact while she’s out of the office shows how organised and thoughtful she is.
In a world where dealing with claims can be stressful, Kate made it simple. Really appreciated — thank you!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you A+

Thank you for your help today. It was greatly appreciated, especially when it was needed most. Excellent support — A+!

18 February 2026
Unprompted review

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