I have used Free Fusion whenever I have had a problem with my phone. They have always been very knowledgeable and professional, demonstrating fantastic customer service at a decent price. Free Fusio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I took my phone to two other repair shops near my work and they couldn't offer much help with my i-phone that kept switching itself off every few minutes. I tried Free Fusion as they were local to hom... See more
We've used this company time and time again - good communication - always helpful - turnarounds times good - great value!! ESPECIALLY as the phone & iPads are given a new lease of life. Bargain!!
This is the second time I have used Free Fusion. The first time weas to replace the battery in my iPhone. I was nervous about posting my phone, but was reassured that all data was safe. The bat... See more
Company details
Written by the company
At Free Fusion Ltd, we offer both online and local mobile repair services for a range of electronic brands. Our area of expertise is Apple products, including iPhones, iPods, and iPads, but we also provide repair services for Samsung, Oppo and other brands. For customers across the UK, we have a convenient send-in service for online orders. Our team is always available to assist you through email or phone, and we offer recorded delivery for added peace of mind. For our local customers, we have a physical shop where we provide fast, friendly, and dependable repair services. Our shop is open from 9 am to 5 pm on weekdays and from 10 am to 2 pm on Saturdays. Most repairs can be completed within an hour.
Contact info
62 A High Street, Old Village, NN17 1UU, Corby, United Kingdom
- 01536 260 558
- office@iphonespecialist.co.uk
- iphonespecialist.co.uk
Easy to use service and the results…
Easy to use service and the results where better than I thought they would be, even matched the original colour rather than just the black cover I expected. 10/10
29 April 2026
service was quick and effective
service was quick and effective. no fuss. staff were very professional
17 April 2026
Unprompted review
Value for money repair.
Easily contractable. Quick turnaround and good repair job. Reasonably priced compared to alternative solutions to repairing my iPad.
30 March 2026
I managed to crush my iPhone 13…
I managed to crush my iPhone 13 Pro,case was damaged,glass,WiFi etc..
I now have new case,Screen etc, very happy with the work and the price of it being fixed
23 March 2026
Unprompted review
Super quick and efficient
Super quick and efficient! Was just kept up to date via emails and my phone is working perfectly since returned ! Super happy customer
6 March 2026
Excellent fast service!
I've used this company a few times now, for installing new batteries to both my and my family's iphones and have found them to be very good.
They give a quick turnaround and always do a professional job. No complaints from me!
24 February 2026
Reply from Free Fusion LTD
Thank you for your lovely review, Phil!
Iphone 5s Battery Replaced
I received my Iphone 5s this morning from the mail man. I am ecstatic with Free Fusion's work and happy how the new battery is holding up, especially after my trip to Apple Store when they told me that my Iphone was obsolete and I should scrap it. I am very attached to this phone and I am very grateful for Free Fusion's work which has brought my phone back. I really appreciate them and I happily recommend them.
14 February 2026
Unprompted review
Reply from Free Fusion LTD
Thank you for sharing your feedback, Emmanuel!
Outstanding service
This is the second time I have used Free Fusion.
The first time weas to replace the battery in my iPhone.
I was nervous about posting my phone, but was reassured that all data was safe.
The battery was replaced quickly and efficiently.
This week I sent my phone it to have the charging port replaced.
I posted it on 9 Feb and it was returned on 11 Feb.
Fantastic!
Highly recommended.
11 February 2026
Unprompted review
A quick secure service at a very…
A quick secure service at a very reasonable cost. They replaced the battery in my iPod classic. I was kept fully up to date with progress of the work and my device was returned within a week.
6 February 2026
Experts
I took my phone to two other repair shops near my work and they couldn't offer much help with my i-phone that kept switching itself off every few minutes. I tried Free Fusion as they were local to home and, third time lucky, i got the experts! They took lots of time over a few days to thoroughly check things, and they fixed it. So happy and cant recommend highly enough.
22 December 2025
Unprompted review
Could not ask for better!
Easy to follow instructions to get i-pod battery replaced, at a good price and in only about a week. I can only highly recommend Free Fusion Ltd. and would certainly use them again.
18 December 2025
Service was excellent
Service was excellent, I posted special delivery and they did the repair in receipt and dispathced back special delivery on the same day - brilliant stuff - I was only without the phone for 2 days.
2 December 2025
Quick
A quick turnaround. Phone came back as good as new. They kept me informed from receipt to return.
25 November 2025
Dusty charging port
The customer service is always friendly and welcoming.
Went in with a dusty phone and when I came back worked just like new! No need to think of getting a new phone!
Very good price and quick at doing the job as well :)
Certainly recommend the place
24 November 2025
Unprompted review
Quick turnaround
Quick turnaround, competitive pricing and kept up to date of the progress via email. Great repair.
18 November 2025
New iPhone battery, quick and efficient.
Got a new iPhone battery and it’s been great. They received my phone, replaced the battery and got it back in the post all in one day, and sent emails to confirm this and keep me updated. Excellent service.
13 November 2025
The repair seems excellent
The repair seems excellent, but it took about 4 weeks before it was returned, and after a reminder email and call they came back to say they had tried to call me (not email from some reason) yet I had no record of a call or message. In fairness I suspect it doesn't happen regularly....but they asked for feedback
4 November 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.