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For more than 10 years of operation as International Paintball Group we have maintained our status as THE world’s largest Paintball promotions agency. In this 10 year period we've established over 24 operating offices world wide.
2.6
4 reviews
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I have purchased the tickets in December 2019 to use in 2020. Booked the tickets for June 30 2020 in Barrie. I am unable to reach them on their 800 (Out of service) to confirm nor do they reply to my emails. They have a message on their website about covid-19. However, all outdoor facilities are open so how come no one is answering, replying and why are they not open yet.
They have ripped me off. I want a refund and can't get ahold of them. I need that money back and your phone lines don't work? I've got bills to pay and I can't use your product.
I bought passes in the mall at Christmas. When I called to book for my sons birthday party in April they were under repair. We held off on the birthday party until August - I called again. Still under repair. Seeing as we live in Canada and the place is only open for about 6 months of the year - I missed an entire year. Sure the passes are good for two years but I'm not convinced the place will be open before then - if ever. I should have listened to my husband when he told me it was a scam and not to Buy. I'm very disappointed.
Reply from International Paintball Group CA
Thank you for taking the time to share your feedback. We would also like to take the opportunity to offer you our sincerest apologies for the inconvenience you have encountered.
The Winnipeg location had unfortunately been closed for this season. we have removed the expiry date for any vouchers purchased for this location.
Would you please be so kind as to contact our Customer Service Manager on 1800 979 5769 or email feedback@paintballbookingoffice.com so that we can chat to you about your feedback?
Thanks again for your valuable feedback.
International Paintball Group
Waste of money. Bought 10 tickets and they told me only thing I need to pay for is paintballs, when my husband got there with the 5 kids he had to pay 540$ more so one day 6 people over 700$. I called the number when they got back to tell them I wasnt happy about this the guy on the phone said a manager would call me back with in 24 hours this was over a week ago. Horrible customer service and waste of alot of money. False advertising also the guy who sold me the tickets also didnt answer his phone or call me back.
Reply from International Paintball Group CA
Thank you for your feedback. We are saddened to see a 1-star rating and would like to chat with you about your experience. Would you please be so kind as to contact our Customer Service Manager on 1800 979 5769 or email email@paintballbookingoffice.com so that we can chat to you about your feedback?
Kind Regards,
The IPG Team
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