Fantastic service from IOLLA Glasgow today. I lost my specs that I’d bought less than three months ago. The guy serving very kindly gave me a very healthy discretionary discount for losing my origina... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fantastic service from IOLLA Glasgow today. I lost my specs that I’d bought less than three months ago. The guy serving very kindly gave me a very healthy discretionary discount for losing my origina... See more
Company replied
Very helpful, friendly staff. Allowed me plenty of time to choose my frames from a great selection without being pushy. Chose two frames. Efficient and professional with my prescription for varifocals... See more
Company replied
I am so thankful, I came across Iolla on TikTok as the quality of the glasses are fabulous & the staff are always super friendly & now we know it’s dog friendly no doubt Morris will make an appearance... See more
Company replied
Loved the fact that when I entered the store staff approached me to acknowledge I was there then left me to browse, no hassle/sales chat. Amazing selection to choose from and crystal clear pricing sys... See more
Company replied
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
107 West George Street, G2 1QR, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service, staff very helpful, reasonable priced glasses, what more could you want!
Upon arrival I was greeted with a pleasant young lady.
As I looked around there was plenty selection

Reply from IOLLA - Glasgow City Centre
Fantastic service from IOLLA Glasgow today. I lost my specs that I’d bought less than three months ago. The guy serving very kindly gave me a very healthy discretionary discount for losing my original pair. Made my day. Superb service every time I go in.

Reply from IOLLA - Glasgow City Centre
Great prices and staff. Very welcoming and helpful have now bought my glasses and sun glasses from IOLLA

Reply from IOLLA - Glasgow City Centre
I am very pleased with the service I received. Everyone was incredibly helpful and kind. I usually have to pay hundreds of pounds for my glasses, but I got glasses and the clip on sunglasses for a fraction of the cost. Would highly recommend.

Reply from IOLLA - Glasgow City Centre
Great service. Love the frames and lenses and a quick process.

Reply from IOLLA - Glasgow City Centre
Very helpful, friendly staff. Allowed me plenty of time to choose my frames from a great selection without being pushy. Chose two frames. Efficient and professional with my prescription for varifocals. Picked my glasses up in the time frame specified and I love them.

Reply from IOLLA - Glasgow City Centre

Reply from IOLLA - Glasgow City Centre
it was brilliant!! the staff were so helpful and very friendly. the glasses are great! thank you so much :)

Reply from IOLLA - Glasgow City Centre
It's always a pleasure getting new glasses from Iolla. The range of styles are extensive, the cost very reasonable, and the staff super helpful. I now wouldn't go anywhere else.

Reply from IOLLA - Glasgow City Centre
It was my first personal visit to Iolla as I had only ever come in with my husband or daughter. Staff were friendly and keen to help me choosing a new frame. I am very happy with my first experience and my new spectacles! I also feel that I didn't have to wait too long for the spectacles to be made up to my prescription.

Reply from IOLLA - Glasgow City Centre
Prescription sunglasses bought. Same price as anywhere else but nice frames.

Reply from IOLLA - Glasgow City Centre
Excellent service as always!
Staff in the shop were lovely and really helpful. I had an issue with delivery and they dealt with Royal Mail for me. Thankfully they arrived eventually but the offered send me an new pair as soon as possible if the didnt arrive.
My lens are really thick and need thinned down. The price i pay in Iolla for lens, frames and thinning is fantastic!
I won' t go anywhere else now for ny glasses.

Reply from IOLLA - Glasgow City Centre

Reply from IOLLA - Glasgow City Centre
Grear service staff very helpful,glasses are great.Could not ask for more.Staff where lovely .Thank you.Prices are also brillant.Jean Payne.

Reply from IOLLA - Glasgow City Centre
Such helpful and informative staff. I felt supported from the minute I walked in. Great communication and updates throughout from ordering the glasses to receiving them. So chuffed with my new glasses. Getting loads of compliments... and the best vision I've had in years!

Reply from IOLLA - Glasgow City Centre

Reply from IOLLA - Glasgow City Centre
I am so thankful, I came across Iolla on TikTok as the quality of the glasses are fabulous & the staff are always super friendly & now we know it’s dog friendly no doubt Morris will make an appearance again! Love my new glasses & sunnies & the price is great too

Reply from IOLLA - Glasgow City Centre
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.