Fantastic service from IOLLA Glasgow today. I lost my specs that I’d bought less than three months ago. The guy serving very kindly gave me a very healthy discretionary discount for losing my origina... See more
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See what reviewers are saying
Very helpful, friendly staff. Allowed me plenty of time to choose my frames from a great selection without being pushy. Chose two frames. Efficient and professional with my prescription for varifocals... See more
Company replied
I am so thankful, I came across Iolla on TikTok as the quality of the glasses are fabulous & the staff are always super friendly & now we know it’s dog friendly no doubt Morris will make an appearance... See more
Company replied
Loved the fact that when I entered the store staff approached me to acknowledge I was there then left me to browse, no hassle/sales chat. Amazing selection to choose from and crystal clear pricing sys... See more
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Company details
Written by the company
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Contact info
107 West George Street, G2 1QR, Glasgow, United Kingdom
- 0141 334 9044
4.9
Excellent
422 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great service
Great service, staff very helpful, reasonable priced glasses, what more could you want!
16 June 2026
Great customer service
15 June 2026
Upon arrival I was greeted with a…
Upon arrival I was greeted with a pleasant young lady.
As I looked around there was plenty selection
11 June 2026
Reply from IOLLA - Glasgow City Centre
Hey James, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Lovely glasses and aftercare is great x
11 June 2026
Reply from IOLLA - Glasgow City Centre
Hey Christine, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Fantastic service from IOLLA Glasgow…
Fantastic service from IOLLA Glasgow today. I lost my specs that I’d bought less than three months ago. The guy serving very kindly gave me a very healthy discretionary discount for losing my original pair. Made my day. Superb service every time I go in.
25 June 2026
Unprompted review
Reply from IOLLA - Glasgow City Centre
We’re delighted to hear you had a great IOLLA experience Brendan! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Great prices and staff
Great prices and staff. Very welcoming and helpful have now bought my glasses and sun glasses from IOLLA
8 December 2025
Reply from IOLLA - Glasgow City Centre
Hey, thanks for leaving us this 5 star review! We hope to see you again soon.
I am very pleased with the service I…
I am very pleased with the service I received. Everyone was incredibly helpful and kind. I usually have to pay hundreds of pounds for my glasses, but I got glasses and the clip on sunglasses for a fraction of the cost. Would highly recommend.
8 June 2026
Reply from IOLLA - Glasgow City Centre
Hey Victoria, thanks for leaving us this 5 star review! We hope to see you again soon.
Great service, staff and specs
Great service. Love the frames and lenses and a quick process.
5 June 2026
Reply from IOLLA - Glasgow City Centre
We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
New specs
Very helpful, friendly staff. Allowed me plenty of time to choose my frames from a great selection without being pushy. Chose two frames. Efficient and professional with my prescription for varifocals. Picked my glasses up in the time frame specified and I love them.
4 June 2026
Reply from IOLLA - Glasgow City Centre
We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Reply from IOLLA - Glasgow City Centre
Hey Sharon, thanks for leaving us this 5 star review! We hope to see you again soon.
fantastic!
it was brilliant!! the staff were so helpful and very friendly. the glasses are great! thank you so much :)
2 June 2026
Reply from IOLLA - Glasgow City Centre
Wow, this is so fantastic to hear Sasha! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Highly recommended...
It's always a pleasure getting new glasses from Iolla. The range of styles are extensive, the cost very reasonable, and the staff super helpful. I now wouldn't go anywhere else.
31 May 2026
Reply from IOLLA - Glasgow City Centre
We’re delighted to hear you had a great IOLLA experience Alistair! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
It was my first personal visit to Iolla…
It was my first personal visit to Iolla as I had only ever come in with my husband or daughter. Staff were friendly and keen to help me choosing a new frame. I am very happy with my first experience and my new spectacles! I also feel that I didn't have to wait too long for the spectacles to be made up to my prescription.
8 May 2026
Unprompted review
Reply from IOLLA - Glasgow City Centre
Hey Denise, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Prescription sunglasses bought
Prescription sunglasses bought. Same price as anywhere else but nice frames.
22 May 2026
Reply from IOLLA - Glasgow City Centre
We're so pleased to hear that you're happy with your glasses Helen. However, we'd love to hear some more from you so we can work towards offering the 5 star service we aim for at IOLLA. A member of our Customer Support Team will reach out via email shortly
Excellent service as always!
Excellent service as always!
Staff in the shop were lovely and really helpful. I had an issue with delivery and they dealt with Royal Mail for me. Thankfully they arrived eventually but the offered send me an new pair as soon as possible if the didnt arrive.
My lens are really thick and need thinned down. The price i pay in Iolla for lens, frames and thinning is fantastic!
I won' t go anywhere else now for ny glasses.
19 May 2026
Reply from IOLLA - Glasgow City Centre
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Reply from IOLLA - Glasgow City Centre
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Grear service staff very…
Grear service staff very helpful,glasses are great.Could not ask for more.Staff where lovely .Thank you.Prices are also brillant.Jean Payne.
1 May 2026
Reply from IOLLA - Glasgow City Centre
Wow, this is so fantastic to hear Jean! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Great experience!
Such helpful and informative staff. I felt supported from the minute I walked in. Great communication and updates throughout from ordering the glasses to receiving them. So chuffed with my new glasses. Getting loads of compliments... and the best vision I've had in years!
13 May 2026
Reply from IOLLA - Glasgow City Centre
Wow, this is so fantastic to hear Maria! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Reply from IOLLA - Glasgow City Centre
Wow, this is so fantastic to hear Ali! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
I am so thankful
I am so thankful, I came across Iolla on TikTok as the quality of the glasses are fabulous & the staff are always super friendly & now we know it’s dog friendly no doubt Morris will make an appearance again! Love my new glasses & sunnies & the price is great too
13 May 2026
Reply from IOLLA - Glasgow City Centre
Hey David, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you and Morris again soon!
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