Invoice Simple Reviews 312

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers had a great experience with this company. Customers frequently highlight the app's user-friendliness and ease of navigation, making it simple to create, send, and track invoices. Many appreciate how the app streamlines their business operations, with features like quick access to outstanding bills and the ability to add photos to estimates. The customer service is often praised for being quick to respond, helpful, and providing excellent support. However, some people were dissatisfied with the pricing, noting consistent increases and the removal of previously included features, often without notice. There are also mentions of limitations on the number of invoices per month unless upgrading to a more expensive plan. Additionally, some customers experienced issues with payment processing, particularly with recent changes leading to slower payouts and difficulties for their clients.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and professional... See more

Application

Reviewers highlight ambiguous aspects of the app. Many customers praise its ease of use, navigation, and... See more

Price

Users express significant dissatisfaction with pricing, citing frequent and substantial increases. Many... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the quick, professional, and... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers express frustration with unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

312 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Easy to use and great technology back up

Ive been using this app for over 10 years and has never let me down there are so many extras compared to the more expensive apps and its an app that let's you do as little or greater as yoy like .
And if you have issues their tech team are the a message away for help

14 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Nathan, wow! Over ten years?! We really appreciate you being such a loyal customer. We hope to continue working with your business. Our team is always here if you ever need a hand. You can reach us anytime at support@invoicesimple.com

Rated 1 out of 5 stars

I joined just over a month ago

I joined just over a month ago, I purchased the lowest premium £4.99 i used it for a month and needed to the next one £9.99, the next day the took over £190 out of my bank account, I started a website chat they gave me £190 back the next day and promised me a free month (£9.99) up to today they gave £4.99 for compensation not the £9.99 as promised, I have battled for nearly a few with no joy!!!! JUST BE VERY CARFUL WEN YOU TAKE OUT A SUBSCRIPTION!!!!

7 November 2025
Unprompted review
Invoice Simple logo

Reply from Invoice Simple

Hi Michael, we’re sorry to hear about your experience and understand how frustrating this must have been. Please reach out to support@invoicesimple.com so we can help further investigate this issue. We are always looking for ways to improve Invoice Simple to make it easier for businesses like yours.

Rated 5 out of 5 stars

Very easy to use that’s why its called…

Very easy to use that’s why its called Invoice Simple!!!

13 November 2025
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Reply from Invoice Simple

Hi John, so glad to hear that Invoice Simple helps to simplify your business’ workflow. Thank you for taking the time to share your experience with us!

Rated 1 out of 5 stars

The applications is great but the…

The applications is great but the pricing became absolutely ridiculous

13 November 2025
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Reply from Invoice Simple

Thank you for taking the time to share your experience. We understand the concerns about our recent policy changes and we are continuing to invest in new features to make invoicing simpler and our plans more valuable for you.

Customer Loyalty is a top priority for us and we’d be happy to help you find the plan that best suits your needs. Please reach out anytime at support@invoicesimple.com.

Rated 4 out of 5 stars

Really like the format and the quality.

Really like the format and the quality.
Wasn't too impressed with the price increases but more so that the link with the Google was discontinued so now have to load it up separately.

13 November 2025
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Reply from Invoice Simple

Hi David, thank you for sharing your experience with us. We’re glad to hear you really like the format and quality. We understand your concerns about recent price changes and the changes to certain integrations, and we appreciate your feedback on how these have affected your workflow.

We are always looking for ways to improve Invoice Simple to make it easier for businesses like yours. If you have any further questions or need assistance, please do not hesitate to reach out to support@invoicesimple.com.

Rated 4 out of 5 stars

Great app

Great app
User friendly
Amazing support

13 November 2025
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Reply from Invoice Simple

Hi Chris, thank you for taking the time to share your thoughts with us. We are glad that our team was able to assist you and we hope to continue working with you. If you have any further questions or concerns, please do not hesitate to contact us at support@invoicesimple.com .

Rated 5 out of 5 stars
Invoice Simple logo

Reply from Invoice Simple

Hi Martin, we are so glad to hear that you are enjoying Invoice Simple. We prioritize simplicity and usability for businesses like yours. Thank you for taking the time to share your experience.

Rated 1 out of 5 stars

I paid for the service for more than 3…

I paid for the service for more than 3 years and now I have only limited invoices that is something negative for me , now I just going to finish this last year and get a different provider
For my business
Thank you

13 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, thank you for being an Invoice Simple user. We’re sorry to hear about your concerns with the recent changes in policies and completely understand how this may impact your business.

We’d be happy to review your invoicing needs and recommend the plan that works best for you. You can contact us anytime at support@invoicesimple.com.

Rated 5 out of 5 stars

I am very satisfied with the company…

I am very satisfied with the company Invoice Simple, I always recommend it to my friends and my testimony here is very sincere. Everything that software with application format delivers to me perfectly. I have never had any problems using it. It is very easy to use, it has a friendly structure. Thank you very much to the Invoice Simple team. 5 stars for all of you.

13 November 2025
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Reply from Invoice Simple

Hi Haroldo, thank you so much for your kind words. We really appreciate you being a loyal Invoice Simple user and sharing with your friends. Thank you for taking the time to tell us about your experience and we hope to continue working with you for years to come.

Rated 1 out of 5 stars

I've been using this for years

I've been using this for years. The quality has gone way down. The app is very slow and buggy.

13 November 2025
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Reply from Invoice Simple

Hi there, we are sorry for any inconvenience these technical errors may have caused. Please reach out to us at support@invoicesimple.com and we would be happy to investigate this further.

Rated 5 out of 5 stars

Have used invoice simple since 2019…

Have used invoice simple since 2019 very easy to use

13 November 2025
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Reply from Invoice Simple

Hi Simon, we truly appreciate your loyalty to Invoice Simple over the years. It is great to know that Invoice Simple has been able to grow with your company. Thank you for sharing your feedback.

Rated 5 out of 5 stars

9.9/10

Been using for over 5 years and I love it!

10 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Jason, glad to hear you are enjoying Invoice Simple. Thank you for taking the time to provide us with your feedback.

Rated 5 out of 5 stars

Makes invoicing simple and less time…

Makes invoicing simple and less time consuming. Love this app

7 November 2025
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Reply from Invoice Simple

Hi Kaz, we are so glad to hear that Invoice Simple has helped the efficiency of your business. Thank you for sharing your kind words with us!

Rated 5 out of 5 stars

Best invoicing software.

Best invoicing software there is.

7 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Jacques, we are thrilled to hear that you are enjoying Invoice Simple. Thank you for taking the time to leave your feedback.

Rated 5 out of 5 stars

Easy to use.

Easy to use.

6 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Greg, we are glad to hear your feedback. We pride ourselves on providing our users with simplicity and adaptability. We hope to continue working with your business.

Rated 5 out of 5 stars

Timely Response for Issues

Invoice Simple has a competent & knowledgeable staff on call to answer/resolve all issues; I am a novice when it comes to the 'computer', and they were/are always were very respectful to me in their verbiage!

6 November 2025
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Reply from Invoice Simple

Hi Joseph, thank you for taking the time to share your thoughts. We are thrilled to hear that our Invoice Simple team has been of assistance to you. We hope to continue working with you and add value to your business.

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Amazing customer service!!

14 July 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Lauren, we are glad to hear that you are enjoying Invoice Simple. Thank you for taking the time to share your feedback and we hope to continue working with you.

Rated 4 out of 5 stars

Mike MKB ELECTRONICS INC

Definitely getting better unfortunately like everything else prices are going up and up but for the most part no complaints

6 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Michael, we’re so happy to know that you’ve trusted Invoice Simple with your invoicing! We understand the frustration with our recent changes. Please be assured that we are working to constantly improve and sustain Invoice Simple. If you would like assistance in finding the best plan for your invoicing needs, our team is always here at support@invoicesimple.com.

Rated 5 out of 5 stars

The app is very user friendly and easy…

The app is very user friendly and easy to navigate. Great fir all different types of clients. Simple payment options. I've had the app for a long time.
Excellent customer service & support

27 October 2025
Invoice Simple logo

Reply from Invoice Simple

We are glad to hear that you are enjoying Invoice Simple and our variety of payment methods. Thank you for taking the time to share your thoughts and we hope to continue working with you.

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